Located in Krausnick-Gross Wasserburg, Tropical Islands Resort is connected to a railway/underground station. Dahme-Heideseen Nature Park and Lower Lusatian Ridge Nature Park reflect the area's natural beauty and area attractions include Tropical Islands Resort and Wildpark Johannismuehle. Take the opportunity to explore the area for water adventures such as swimming.
Berlin ExpoCenter Airport - 52 min drive - 66.8 km
Spreewald-Therme - 57 min drive - 63.2 km
Getting around
Brand Tropical Islands Station - 10 min drive
Berlin (BER-Brandenburg) - 40 min drive
Restaurants
Aroi Bee - 14 min walk
Hermanns Markt Wirtschaft - 21 min drive
Palm Beach - 12 min walk
Spreewaldresort Seinerzeit - 12 min drive
Bistro Tran - 18 min drive
Frequently asked questions
Does Tropical Islands Resort have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool. Pool access is available 24 hours a day.
Is Tropical Islands Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Tropical Islands Resort?
Self-parking is available for EUR 8 per day.
What time is check-in at Tropical Islands Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Tropical Islands Resort?
Checkout is at 10:00 AM.
Where is Tropical Islands Resort located?
This family-friendly Krausnick-Gross Wasserburg aparthotel is located in a rural location, within a 15-minute walk of Dahme-Heideseen Nature Park and Tropical Islands Resort. Glashütte Nature Reserve and Spreewaldring Kartcenter are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Tropical Islands Resort Reviews
Reviews
7.6
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful.
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Tahereh
3 Apr 2026
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
It worth the price
Stayed 4 nights in Mar 2026
Verified review
8/10 Good
sameh
28 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience but expensive
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
Asaf
3 Oct 2025
Liked: Cleanliness, room comfort, communication
Nice Amazonia small apartment
The surround is very nice
Stayed 2 nights in Sep 2025
Verified review
8/10 Good
Adeleh
3 Apr 2026
Liked: Cleanliness, check-in, listing accuracy
It was a good experice. There was lack of english instruction in many places. We booked woodland house which was generally good. But the sofa was very dirty with lot of stain.
Stayed 4 nights in Mar 2026
Verified review
10/10 Excellent
Marie
9 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Kids loved it
Stayed 4 nights in Jan 2025
Verified review
10/10 Excellent
Emilia
2 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The amenities are superb! We enjoyed our stay and will be coming back. 2 things that need to improve though, the shuttle bus which brings us to our accommodation, can it be more frequently(its running every 30mins and always full). Another thing is the waiting tent for the shuttle bus, can it be covered rather than just a tent. It was so windy all throughout our stay and everybody are so cold.
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
Emma
20 Feb 2026
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Amenities many closed without notice. Appreciate the small print says they can but significantly dents your experience if the food choice is limited. The lack of shop opening was painful
Arrived an hour before check in time at 3 pm. 5-6 people were in line before us. Waited 50 min for us to reach the desk. The check in process is terrible. The place we slept was clean and nice. But the description didn't say anything about you having to bring everything with you. From soap to do the dishes, brushes, toiletpaper, sheets to dry it with etc. Would have been nice for it to be a buy-in possibility or at least be informed about that the house contained beds and thats about it :D . I wrote the place before arriving asking if bed linen etc were incl which it was. But no mention about anything else. The shop on site was supposed to be open but was closed all 4 days we were there along with all the outdoor activities at the resort. But the Tropical Island was Fun! Kids 10 and 12 enjoyed it and want to visit again!
Stayed 4 nights in Jul 2026
Verified review
8/10 Good
Girish
1 Apr 2026
Liked: Communication
The staff were good but limited need extra staff waiting time takes longer or if you have any questions have to stand in the queue telephone help line no one picks
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Mahsa
16 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
☺️
Stayed 5 nights in Aug 2025
Verified review
8/10 Good
Robert
13 Aug 2025
Liked: Amenities, communication
The house was very dirty
Los of bugs and Stains everywhere dust ,dirt and blood on the walls ,
But the rest was nice swimming was perfect
What I liked:
I loved everything about the property! It had a great layout, spacious rooms, and a lovely outdoor area.
What was unique:
The unique feature for me was the overall vibe and design—it felt really modern yet cozy.
What I didn’t like:
The only downside was the grill; it didn’t seem as functional or appealing as the rest of the property.
Stayed 3 nights in May 2025
Verified review
6/10 Okay
Johan
25 Feb 2026
Liked: Communication
Disliked: Amenities
Absolutely 0 amenities in the room. Not even hand soap. The on site store was closed so we couldnt buy anything either. Had to travel by train to a bearbetning city. We got 2 rolls of toilet paper in the house for a 3 day visit with 6 people. The floors weren’t cleaned.
Stayed 3 nights in Feb 2026
Verified review
6/10 Okay
Mohammad
2 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Very god indoor swimmingpools og god size. We were glad we came on a weekday. It not very crowded.
There waiting time for checking in was to long especially after a long Journey.
Checking out was very bad not very helpful personale.
Stayed 3 nights in Nov 2024
Verified review
8/10 Good
Morenikeji
18 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Accomodation was clean and nice.Bed was comfortable. Shuttle to the waterpark and train station was a great help. The shuttle delays sometimes.A toaster and fan would have been good in the apartment and a microwave
It was warm during our stay for a few days and there was no A/c or air-condition so couldn't sleep properly. Also,didn't sleep well on our first night due to noisy and inconsiderate neighbours who decided to shout and play music at 1am which was very annoying. The changing room at the waterpark could do with regular cleaning. Overall we had a good stay.
Stayed 4 nights in Aug 2025
Verified review
6/10 Okay
Adeel Muhammad
6 Aug 2025
Disliked: Communication
Disappointing Stay for the Price
We stayed at the AMAZONIA House Standard in Tropical Islands Resort for 2 nights, and it was a disappointing experience, especially considering the price in hundreds of euros per night. There were no toiletries provided, no clear instructions for check-in, and the hairdryer didn’t work. The house had very minimal amenities overall. For what we paid, we expected something better.
Stayed 2 nights in Jul 2025
Verified review
4/10 Poor
Malene
20 May 2026
Disliked: Cleanliness, communication
Dear Hotels.com,
I am writing to express my disappointment regarding our recent stay.
The mobile home was not clean upon arrival. The sofa was broken, and the dishwasher was running empty with a large amount of water left in the bottom. Several kitchen utensils were missing, and overall, the accommodation did not appear properly cleaned.
There were also clear signs of wear and tear throughout the property. Pictures were missing from the walls, and several items were damaged or broken.
In addition, the customer service at Tropical Islands was very poor. We lost our wristbands and had to wait in line for 40 minutes just to have them blocked. After we later found them ourselves, we had to queue once again to have them reactivated.
The bathing and changing facilities were also below expectations.
Furthermore, the food was extremely overpriced and of very poor quality. I was traveling alone with three children, and the whole idea of spending an entire day at the water park, including eating there, became impossible due to the unreasonable food prices and poor selection.
It is very disappointing that a family-oriented water park offers such limited and expensive food options, making it difficult for families to fully enjoy their stay.
I hope you will take this feedback seriously and look into these issues.
Kind regards,
Malene Rude Petersen
Stayed 3 nights in May 2026
Verified review
6/10 Okay
Jenny
28 Jul 2025
Disliked: Room comfort, communication
Summerholiday with kids
We had 4 nights with two small kids in the Sunrise Homes. We arrived quite late in the evening and when we got to the cabin we noticed how extremely warm it was and the air con did not work at all. We had to open all windows to get a bit cooler rooms for the night. Also the amount of ants in the cabin was insane. We had ants all over the place and had to be extremely careful with any food or drink spills on table etc. We ended up driving to a supermarket the 3rd day to get an insect spray because it was impossible to get rid of the ants. It was OK otherwise but there isn’t anything in the cabin. We had to buy salt, coffee filters and soaps etc. ourselves. I think price is high compared to the level of cabin. Also the waterpark is very different what we are used to as nobody needs to take a shower before swimming and I assume the amount of chlorine used is pretty high. Luckily the kids had all the fun so it made up a lot of the problems with the facilities!
Stayed 4 nights in Jul 2025
Verified review
6/10 Okay
Pernille
14 Aug 2026
Liked: Cleanliness, check-in
Disliked: Communication
Der manglede bestik i køkkenet i hytten, og selv efter at have kontaktet receptionen kom der ikke noget. På trods af at vi blev lovet, at der kom bestik samme dag