Apartment

Hamilton Suites - Atlantis Apartments

Photo gallery for Hamilton Suites - Atlantis Apartments

Room
Balcony
Exterior
Room
Bathroom

Reviews

8.8 out of 10
Excellent
1 bathroomSleeps 680 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
ul. N. Cybulskiego 2, Krakow, Lesser Poland, 31-117
  • Place, Planty Park
    ‪5 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, St. Mary's Basilica
    ‪11 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪27 min drive‬

Rooms & beds

-1 bedrooms (sleeps 6)

1 bathroom

Spaces

Balcony
Separate dining area

About this property

Hamilton Suites - Atlantis Apartments

Laundry facilities, express check-in and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, tour/ticket assistance, a picnic area and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a sofa bed and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
Hamilton Suites - Atlantis Apartments offers 6 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Kraków apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Add dates for prices

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
City view
Outdoor space

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: PLN 400.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 70 per vehicle (one way)
  • Late check-in fee for check-in after 10 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Kraków

Located in Kraków City Centre, a neighbourhood in Kraków, Hamilton Suites - Atlantis Apartments is in the entertainment district. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium.
Map
ul. N. Cybulskiego 2, Krakow, Lesser Poland, 31-117

What's nearby

  • Planty Park - 5 min walk - 0.4 km
  • Main Market Square - 8 min walk - 0.7 km
  • Cloth Hall - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 1.0 km
  • Wawel Castle - 17 min walk - 1.5 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 17 min drive
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Bonjour Pho - ‬4 min walk
  • ‪OTTAMAM Meat & Go - ‬5 min walk
  • ‪Body Espresso Bar - ‬3 min walk
  • ‪Classic Rock Club - ‬4 min walk

Frequently asked questions

Is Hamilton Suites - Atlantis Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hamilton Suites - Atlantis Apartments?

This property doesn't offer parking.

What time is check-in at Hamilton Suites - Atlantis Apartments?

Check-in begins at 2 PM.

What time is check-out at Hamilton Suites - Atlantis Apartments?

Checkout is at 11 AM.

Does Hamilton Suites - Atlantis Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 70 per vehicle applies.

Where is Hamilton Suites - Atlantis Apartments located?

Located in Kraków City Centre, this apartment building is within a 10-minute walk of Planty Park, Main Market Square and Royal Road. Jagiellonian University and National Museum are also within 10 minutes. Kraków Główny Station is 28 minutes by foot.

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 52 reviews
Rating 8 - Good. 22 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tilava huoneisto 3 henkilölle.

Vietimme syyskuun ensimmäisen viikon lämpimässä Krakovassa ja yövyimme tässä Hamilton Suites Atlantis hotellissa. Hotelli oli rauhallinen/ hiljainen ja myös rauhallisella paikalla sekä alakerrassa oli ”ovimies” paikalla, joka lisäsi turvallisuuden tunnetta.😊 Huoneistomme oli todella iso, kahden makuuhuoneen huoneisto ja se oli hyvällä maulla sisustettu. Ilmastointi toimi erittäin hyvin. Hotellilta oli kävelymatka kohteen nähtävyyksiin. Ruokakauppoja lähistöllä.
Stayed 7 nights in Sep 2018
Response from Katarzyna Sotoła on 9 October 2018
Dear Paivi, Thank you very much for your stay in our hotel, it was a pleasure to welcome you. We are very happy that you are satisfied and expectations have been met. We will be very pleased if during your next visit to Krakow you will again choose Hamilton Suite Apartment Sincerely, Hamilton Suite Apartment
Verified

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huvä

Hyvä huoneisto , ei kuitenkaan se joka oltiin varattu, eikä asiasta olisi mainittu ellen itse olisi kysellyt, kun ei ihan vastannut sitä mitä olin ostanut. Muuten siisti ja toimiva huoneisto, hyvällä paikalla
Stayed 4 nights in Jul 2018
Response from Hamilton Suites Team on 26 September 2018
Dear Helena, Thank you very much for your review. We are very glad to hear you have enjoyed your stay at Hamilton Suites Atlantis Apartments. We apologize for any inconveniences the change of the apartments may have caused and we are very thankful for your helpful input. We were very happy to meet you and we cannot await your next visit in Kraków, during which, we hope we will have the pleasure of hosting you again. Kind regards, Hamilton Suites Team
Verified

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Property conditions & facilities

3 week stay

We reserved another apartment and we were given this apartment instead and were told that the one we reserved was damaged, however, there was another couple occupying that apartment. While the service was good, the quality of apartment furnishings was not including IKEA everything and beds were constantly falling to floor as well as glasses breaking easily. I believe we were also overcharged for stay.
Stayed 19 nights in Jun 2018
Response from Katarzyna Sotoła on 1 August 2018
Dear Katherine, Thank you for taking the time and leaving a comment after staying in our apartments. Apartment A3 is completely renovated and we are sorry to hear that the higher standard apartment provided for you did not suit you, please accept the apology. We hope that despite this incident, your stay was pleasant and you spent pleasant moments in Krakow. We invite you again in the future. Best Regards, Atlantis Apartment
Verified

8/10 Good

Hans

Liked: Cleanliness, room comfort

Goed apartement op locatie bij t centrum

Na wat gedoe met wifi, televisie en stoelen hebben we n uitstekend verblijf gehad. Vlakbij het centrum. Toplocatie. Late checkout was niet mogelijk en portier sprak alleen pools
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Excellent appartement. Vaste, très propre, calme et moderne. Très bien situé. Je recommande assurément.
Stayed 6 nights in Apr 2018
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow weekend

Great location, quiet & secure apartments with security on the lobby 24/7.Overall the apartment was clean, if i was being really critical there was a bit of dust on the bedroom floor. Hair dryer could do with replacing, worked but was damaged.
Verified

8/10 Good

claudia

Liked: Cleanliness, property conditions & facilities

gradevole appartamento a un soffio dal centro

abbiamo trascorso una piacevolissima vacanza abbiamo trovato un bel appartamento spazioso pulito la ragazza che ci ha accolto è stata molto gentile ci ha dato tutte le informazioni che ci servivano l'unica cosa é stata che non c'era la possibilità di diminuire (nel nostro caso) la temperatura dentro casa per il resto è andato tutto a meraviglia krakovia è una citta bellissima siamo andati a vedere la miniera di sale e ad Auschwitz è stata una bella esperienza cmq vicino all' appartamento ci sono dei supermercati e al centro oltre le bellezze artistiche ci sono bellissimi locali dove si mangia molto bene
Stayed 3 nights in Dec 2017
Response from Hamilton Suites on 4 January 2018
Dear Claudia, Thank you very much for devoting your time and submitting a review. We are beyond pleased to hear that you have enjoyed your stay in our apartments! It is to our greatest satisfaction to know that the design and the condition of the apartment suited your taste and needs. In fact, we do our best to make the apartments modern, stylish, but also practical and self-sustainable. We are happy to hear that our staff was friendly and informative enough, and that you did enjoy our central location. Indeed, Kraków is a beautiful and artistic city, and it is also a part of our mission to present and advertise it to our guests. Also, thank you for pointing out the deficiencies and problems which you have observed. As a team we are in a continuous process of bettering both our services and our facilities, and we try to do everything in our power to introduce new solutions, to develop as a company. Please, bear in mind that your feedback will not pass unnoticed, and that we truly appreciate our guests’ eagerness to share their experience of staying in our hotel, just as much as the commentary itself. Once again, we would like to thank you for sharing your review with us. Please accept this warm words of thank you together with an invitation to visit us again sometime in the future, should the circumstances allow. We truly would love having you as our guests again! Kindest regards,
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable/spacious alternative to a hote

While staff are located off site, they were very accessible and responsive. For example, day one. ....The toaster stopped working. One email to the office and a repairman came around shortly after with a new one.
Stayed 4 nights in Sep 2017
Response from VrboOwner on 1 November 2017
Dear Guest, Thank you very much for such a nice feedback about our Aparthotel. It is nice to read that room met your expectations and you found our staff friendly and efficient. We would like to thank you for your comments, as your positive feedback is a good motivation for the entire hotel team. We assure you that we continue to do our best to satisfy our guests’ expectations at any time. We will be more than happy to be able to host you once again. Kind regards, Hamilton Suites
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable apartment close to Old Square

Disappointed that apartment was not heated on arrival. It wasn't cold but with temperature outside of 6c it was one thing we had looked for when booking, a nice warm place to relax. Good location. 12 minute walk to Old Square. 15 minute walk to Castle. 30 minute walk to Train Station. We took an evening tour on first night 18.00-21.00. Great to see the sights at night but too cold. On day 2 we did Auschwitz and a Salt Mine tour. 2 very different experiences. On day 3 we did Old Town, The Jewish Quarter and Ghetto. On day 4 we went to Tarnow by train £6 return. Get tickets on train don't queue at ticket office.
Response from Hotel Management on 1 July 2017
Dear Peter, Thank you for your review. We are very glad that overall you liked your stay in our apartments. As to the heating problems, we would like to apologize for the inconvienience and promise that we will make sure to try not to make this kind of a mistake again. In case of your return to Cracow we invite you back!
Verified

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stor trivdes!

Vi hadde et fantastisk opphold. Nydelig rom som var klart før innsjekknings tiden. Vi trengte bare å ringe på forhånd også ble vi møtt av en dame som visste oss rommet og fortalte om området. Vi fikk kart, og på rommet lå det en perm med ulike tips om utflukter og restauranter. Vi opplevde ingen problemer. Leiligheten lå bare et steinkast unna sentrum så det var ikke noen problemer med å komme seg rundt. Anbefales!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury apartments 5 mins walk from the main square

Apartment was lovely and clean, the staff speak excellent English and are very helpful.
Response from Hamilton Suites Team on 25 May 2017
Dear Guest, Thank you for your review. We are really happy that you found our apartments a lovely and clean place to stay with. We are doing our best to make your stay a fantastic time. We do hope to see you again. Please visit our website - Hamilton Suites - for the best rates available!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, warm apartment in a quiet location but only 10 minute walk to the main square.
Response from Hotel Management on 1 July 2017
Dear Guest, Thank you for your review. We are thrilled to see that you found both your stay and the apartment enjoyable and satisfying. We hope that lack of reception in the apartment's location did not interfere with the whole stay very much. Should you find yourself back in Cracow, we invite you back to our apartments! Regards,
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great place.

Lovely modern well equipped apartment right in the centre to an array restaurants bars entertainment and transport.
Response from Hotel Management on 1 July 2017
Dear Ella, Thank you for your feedback. We are thrilled that you enjoyed our apartments. We do hope to meet you again in Kraków someday! Kind regards, Hamilton Suites
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

We loved staying at Hamilton Suites. We had everything that we needed and the location was ideal. We could easily walk to restaurants and daily outings from the location. The staff was great when I emailed them ahead of our visit with questions.They also arranged our hotel shuttles for us. Thanks Hamilton Suites!
Response from Hotel Management on 1 July 2017
Dear Mike, Thank you for your feedback, it is very muvh appreciated and allows us to get better and better in terms of service and accommodation. We are very happy to see that overall you enjoyed your stay with us. We hope to meet you again one day! Regards,
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Krakow is worth a visit. The Atlantis apartment had a fully equipped kitchen and a wash machine! Great for me since I have been traveling since August and dealing with laundry can cost sightseeing time. Fixing a home cooked meal was a treat too. There was even a toaster!
Response from VrboOwner on 1 July 2017
Dear Stephen, Thank you very much for your feedback. We are thrilled to see that you enjoyed your stay with us so much. In case of your return to Cracow, we invite you back to our apartments! Kind regards, Hamilton Suites
Verified

6/10 Okay

fellow traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Close to city centre

Security/front desk were not capable of being helpful for taxi or exploring city. The lady who worked tour guides conned us into paying her overprice ride to attractions as opposed to calling a cheap professional taxi or telling us to USE THE TRAIN. She scammed us
Response from Hotel Management on 1 July 2017
Dear fellow traveler, Thank you for your feedback. We are very sorry about the problems that occured during your stay. We promise we will try to be more helpful if you choose to stay with us once again in the future. Once again, we are very sorry for the trouble and inconvenience. Kind regards,
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely apartment, great location!!

Everything we needed, 24 hour security, separate bedroom and living room. The apartment had a small balcony but the view was another block of apartments. So we didn't use it. But there was so much to see and so we were never there other than bed time skit didn't matter. Only complaint we have is that the bed was like a slab of concrete so wasn't the most comfortable of sleeps we've had.
Response from VrboOwner on 1 July 2017
Dear Angela, Thank you for your feedback. We are thrilled to see that overall you enjoyed your stay with us and that the apartments and its' location met your expectations. We hope that in case of your return to Cracow, you will choose to stay with us once again. Kind regards, Hotel Management
Verified

8/10 Good

marco

Liked: Staff & service, property conditions & facilities, room comfort

Perfect apartment/hotel

Good location. Close enough to old town, yet far enough so you don't have to hear and see all the commotion
Response from VrboOwner on 1 July 2017
Dear Marco, Thank you for your feedback. We are thrilled to see that you have enjoyed your stay with us so much. We hope to meet you again in Kraków! Kind regards, Hotel Management
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodità a due passi dal centro

Famiglia con due figlie di 7 e 14 anni. Appartamento ampio, in zona tranquilla ma a dieci minuti a piedi dalla piazza del Mercato (centro storico). Posizione strategica. Appartamento pulito, silenzioso, in stabile con portiere sempre presente. Non abbiamo dovuto attendere il personale con le chiavi. Ci sono state date adeguate informazioni su come gestire la nostra permanenza all'Hamilton Suites e suggerimenti su cosa visitare e dove mangiare. Consigliamo senza dubbio.
Response from Hotel Management on 1 July 2017
Dear Laura, Thank you very much for your feedback. We are very happy to see that you have enjoyed your stay with us. We hope to meet you again in Cracow soon! Kind regards,
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmerket leilighet, god standard.

Veldig bra hotell med god service. Lite støy og kort vei til markedsplassen.Stor leilighet og veldig rent. Hyggelig personale.
Response from VrboOwner on 1 July 2017
Dear Guest, Thank you for your review. We are thrilled to see that you have enjoyed your stay with us so much. In case of your return to Cracow, we invite you back to our apartments! Kind regards, Hotel Management
Verified

6/10 Okay

Kate

Liked: Cleanliness, staff & service

Excellent staff, friendly. Caring about our stay.

At the time of our stay, the air conditioner was broken. The staff tried to fix it but unable to do so. Provided us with two fans and in the end offered to refund us for one night stay. It was a vaery nice gesture, much appreciated.
Response from Hotel Management on 1 July 2017
Dear Kate, Thank you for your review. We are glad that the service we provided you with made you enjoy your stay despite the problems that occured with air conditioning and the lack of kitchen amenities. We will do our best to improve in that matter. Should you find yourself in Cracow once again, we invite you back to our apartments! Kind regards,
Verified

10/10 Excellent

Tadeusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellant

Appartement très spacieuse, propre, bien equippé.
Response from VrboOwner on 1 July 2017
Dear Tadeusz, Thank you for your feedback. We are happy that you enjoyed our apartments. We do hope to meet you again in Kraków! Kind regards, Hamilton Suites
Verified

8/10 Good

kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Behagligt lägenhetshotell.

Lagom stor lägenhet nära gamla stan
Response from VrboOwner on 1 July 2017
Dear kristofer, Thank you for your feedback. We are happy that you enjoyed our apartments. We do hope to meet you again in Kraków! Kind regards, Hamilton Suites
Verified

8/10 Good

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uitstekende prijs kwaliteit verhouding

Dit is een appartement dat zeer geschikt is voor een paar dagen Krakau. Dicht bij het centrum in de oude stad en een fijne buurt. In alle opzichten een aanrader.
Response from VrboOwner on 1 July 2017
Dear Guest, Thank you very much for this review. We are thrilled to see how much you enjoyed your stay with us. In case of your return to Cracow, we invite you back to our apartments. Kind regards, Hotel Management
Verified

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities, room comfort

Équivalent à Aurbnb

Pas suffisamment de serviettes . Linges de table inexistant
Response from VrboOwner on 1 July 2017
Dear Jean, Thank you very much for this review. We hope that you have enjoyed your stay as much as we enjoyed hosting you. As to the towels, we are very sorry for the inconvenience. Should you find yourself back in Cracow, we invite you to our apartments once again! Kind regards, Hotel Management

About the host

Your host

Host profile image

Languages:

English, Polish
Tell us how we can improve our siteShare feedback