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Aparthotel

Caroline Serviced Apartments Richmond

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Photo gallery for Caroline Serviced Apartments Richmond

Front of property
Terrace/patio
Room
Reception
Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Self-parking available
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Terrace
  • In-room massage available
The current price is NZ$213
includes taxes & fees
18 May - 19 May

Explore the area

View map
251 Swan St, Richmond, VIC, 3121
  • Place, Church Street
    ‪2 min walk‬
  • Place, Bridge Road
    ‪10 min walk‬
  • Place, Chapel Street
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Choose your unit

View all photos for Standard Studio

Room

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Winter Garden

Room

Studio Winter Garden

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Terrace

Room

Studio Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Winter Garden

Room

One Bedroom Winter Garden

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio with Terrace View

Room

Studio with Terrace View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom with Balcony

Room

One Bedroom with Balcony

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Winter Garden

Living area

Two Bedroom Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Two Bedroom Balcony

Living area

Two Bedroom Balcony

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Superior Winter Garden

Room

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Terrace

Living area

Two Bedroom Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Three Bedroom Premium Apartment

Room

Three Bedroom Premium Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Caroline Serviced Apartments Richmond

Along with self parking, this aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a pillowtop bed. Limited housekeeping is available.
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 69820049
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Caroline Serviced Apartments Richmond pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Caroline Serviced Apartments Richmond?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Caroline Serviced Apartments Richmond on 18 May 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Caroline Serviced Apartments Richmond?

Self-parking is available for AUD 15 per night.

What time is check-in at Caroline Serviced Apartments Richmond?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Caroline Serviced Apartments Richmond?

Checkout is at 10:00 AM.

Where is Caroline Serviced Apartments Richmond located?

Located in Richmond, this aparthotel is within 1 mi (2 km) of Chapel Street, Royal Botanic Gardens and Melbourne Cricket Ground. AAMI Park and Rod Laver Arena are also within 2 mi (3 km). East Richmond Station is 7 minutes by foot and Burnley Station is 8 minutes.

Caroline Serviced Apartments Richmond Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 166 out of 192 reviews
Rating 8 - Good. 17 out of 192 reviews
Rating 6 - Okay. 7 out of 192 reviews
Rating 4 - Poor. 0 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Check-in

9.6/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, communication
Great location and room
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Brittney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great modern apartments, with great staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Filip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, clean place. Modern living.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, communication
Staff polite good location for local amenities Clean room but could do with a bit of updating
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the room and the layout was fantastic. Would have liked a 2nd bathroom as we were in a 2 bedroom apartment. The staff were very friendly and helpful. Have booked again for next year - location is ideal for getting to the tennis.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Staff was very helpful and nice. Room clean, comfortable and functional. Definitely would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, room comfort, communication
Very clean , quiet and comfortable, awesome shower all new appliances very close to hundreds of restaurants and tram stop. Would definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Grahame

Liked: Cleanliness, room comfort, communication
Internet good. Quiet rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and fairly quiet. People I met inside the building were all friendly. Apartment was so close to everything.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, amenities, property conditions & facilities, communication
A clean apartment very accessible
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Underground parking easily accessible. Large quiet rooms, friendly staff.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Centrally located. Clean, functional and well priced. I’ll definitely be staying here again.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We expected no more. Clean, excellent bathroom, great bed, convenient parking and security, busy area but still quiet, very convenient location. We will return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication
Excellent place to stay for sporting events
Stayed 2 nights in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked to stay there again two weeks later
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, room comfort, communication

Fantastic Melbourne accommodation

Fantastic accommodation, excellent location and very good quality. Staff very helpful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities, communication
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property close in the heart of Richmond.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Our checkin was quick, friendly and professional. Room was spotlessly clean. Underground parking was convenient and easy. Location was perfect - just a short walk to heaps of restaurants in Swan Street. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Susan Margaret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room. Better than expected.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Lovely clean studio. Great location
Stayed 2 nights in Aug 2025

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