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Apartment

VR Suite

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Photo gallery for VR Suite

A modern building with a pool area, surrounded by high-rise residential buildings.
A modern living room with a stone-patterned wall, a flat-screen TV, a glass coffee table, a beige sofa, and a potted plant.
Garden
A reception area with a wooden counter, a staircase, and a flag.
A hotel room with a bed, a nightstand, an air conditioning unit, and a wall-mounted mirror.

Reviews

6.8 out of 10

Highlights

  • Experience seamless connectivity
    Enjoy top-rated WiFi connectivity throughout your stay.
  • Private fenced-in yard
    One of the few properties with a fully fenced outdoor space.
  • Discover nearby landmarks
    Close to Plaza de Armas

Popular amenities

  • Ski shuttle available
  • Garage parking available
  • Dogs and cats allowed
  • Kitchen
  • Laundry room
  • Barbecue grill

Explore the area

View map
Huerfanos 1400, esquina Amunategui, Santiago, Region Metropolitana, 8320000
  • Place, Palacio de la Moneda
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Santiago Town Square
    ‪8 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Balcony

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, a TV, and a window with curtains.

Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, Balcony (5 people)

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Superior Apartment, 2 Bedrooms, Balcony (5 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Bed OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Room

Studio, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony (6 people)

A hotel room with two beds, a bunk bed, a wooden headboard, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Deluxe Apartment, 2 Bedrooms, Balcony (6 people)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony

A modern living room with a sofa, a side table with a lamp, a patterned rug, and a large window with curtains.

Apartment, 2 Bedrooms, Balcony

  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Bunk Bed OR 3 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds

A hotel room with two beds, a desk, a chair, a nightstand, and a painting on the wall.

Studio, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 3 Bedrooms, Balcony, City View

A modern living room with a stone-patterned wall, a flat-screen TV, a glass coffee table, a beige sofa, and a potted plant.

Premium Apartment, 3 Bedrooms, Balcony, City View

  • City view
  • 70 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Single Bunk Beds, 1 Single Bed and 1 Single Sofa Bed OR 3 Single Beds, 2 Single Bunk Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio

Room

Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Apartment

A hotel room with a bed, two bedside tables, a nightstand, a wall-mounted air conditioner, and a window with curtains.

Triple Apartment

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Twin

A hotel room with two beds, a desk, a chair, a nightstand, and a painting on the wall.

Studio Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

VR Suite

The slopes await you at VR Suite, which features ski storage and a rooftop terrace. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding. Other touches available are Netflix and a minibar. Housekeeping is available on request.
VR Suite offers 24 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 3 years old)
  • Covered self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 7689420
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does VR Suite have a pool?

Yes, this property has a seasonal outdoor pool.

Is VR Suite pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at VR Suite?

Self-parking is available for USD 12 per day. Limited spots are available. There is free parking nearby.

What time is check-in at VR Suite?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at VR Suite?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does VR Suite provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is VR Suite located?

Located near the slopes, this Downtown Santiago apartment building is situated in the city centre, within a 10-minute walk of Plaza de la Constitucion and Plaza de Armas, and is convenient for winter sports, such as skiing lessons and snowmobiling. Paseo Ahumada and National History Museum are also within 10 minutes. La Moneda Station is 7 minutes by foot and Santa Ana Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

VR Suite Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 10 out of 46 reviews
Rating 4 - Poor. 7 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

10/10

Check-in

8.0/10

Communication

10/10

Listing accuracy

Reviews

Verified review

8/10 Good

Ka-el

Liked: Cleanliness, property conditions & facilities, communication
Convenient location near mayor attractions and public transportation. you can walk to Plaza de Armas, la moneda and restaurants.
Stayed 5 nights in Oct 2022
Verified review

8/10 Good

karyn

Liked: Staff & service, room comfort

Well priced easy self catering

Great central location, basic amenities which met our needs perfectly. Staff super helpful. Good choice for tfr price I would stay here again Spacious room, kitchen adequate for the basis and heaps of sunshine allowed for easy laundry drying
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and very central.

Very nice appartment, the best is of course the very central position. Nice swiming pool with possibility to seat under shadow and make a BBQ on the top of the highest tower, with an amazing view.Nothing negativ to say for this price.
Verified review

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown apartment.

Tired, small and noisy apartment. Sorry can't recommend.
Verified review

4/10 Poor

William

Disliked: Cleanliness, room comfort, communication
Kitchen was no bigger than a toilet cubicle and bigger than second bathroom Not easy to communicate and it’s a hotel inside another hotel so very confusing. We needed more toilet and they were reluctant to give us an extra roll.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Grace

Disliked: Cleanliness, amenities, property conditions & facilities
Just bad. No AC. It’s a rundown place.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Sonia

Liked: Communication
Disliked: Cleanliness
Room was dirty, floors had not been swept. Minimum amenities. Photos show access to pool when no access was provided. No AC weather was in high eighties
Verified review

4/10 Poor

Kerby

Disliked: Cleanliness, property conditions & facilities
This place need reparation very old dirty, customer service zero, whatever you want like service not disponible for you
Stayed 5 nights in Sep 2023
Verified review

4/10 Poor

Joan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

The email confirmation we received stated "separate dining area, kitchenette with microwave and dishwasher, day bed, double sofa bed'.. The small room we were given had a kitchenette and fridge but none of other described amenities. And we had called at least a month before to make sure we could get late checkout, as our flight was not until late at night. But when the time came we were not allowed to make a partial payment in order to stay until six p.m., despite the assurances received weeks before. Our room had no air conditioning, so the noise level from the busy city streets below made it difficult to sleep. Our building was many stories high, and there was often a long wait for the small elevators. The VR Suites seemed to be more of a transient residence hotel than a tourist hotel. We encountered whole families in the small elevators, as well as teenagers with bikes, moms with little babies, etc. On the positive side, most of the staff we dealt with were extremely kind and helpful.
Verified review

2/10 Terrible

Elton

Liked: Communication
Disliked: Amenities, property conditions & facilities
Muito ruim, parece um cortiço!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Gabriela

Liked: Communication

Busquen otro lugar

Desde el check in fue muy negativo, a pesar de saber que ya estabamos en el parqueo, no nos esperaron para asignar el departamento, nos hicieron esperar, luego un registro en una oficina. Eran las 12 de la noche estabamos cansados y con niños. Ya en la unidad debe tenerse en cuenta que esta muy vieja, los cuartos (a excepcion del matrimonial) diminutos y apretados. Los baños super incomidos en uno no se podia usar la ducha pues no habia como suspender la salida de agua del grifo bajo. Los pisos danados, la cama incomoda. Esta tan mal concebido que si quieres usar el microndas debes desconectar el router de wifi. Ni hablar de la zona es horrible y parece peligrosa. La relacion calidad precio no vale la pena,hay varios lugares mejores por precios similares
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Adelaine

Liked: Cleanliness, room comfort, communication

SUPER INDICO!!!

A localização é ótima, a Vr suite é tipo uma agência que fica no térreo (não é o nome do hotel, o hotel é gran Santiago edificio) a localização é perfeita, próxima de estação, de shopping, um mercado de frente praticamente, tudo na palma da mão, as agências de passeio buscam lá, foi simplesmente maravilhoso!!! A atendente do Vrsuite que registrou nossos documentos foi super atenciosa e educada, só tenho agradecer e sempre que houver oportunidade indicá-los!!! Nos apartamentos tem cozinha e banheiro completinho, tem smart TV e Wi-Fi. O check in é disponível 24 horas. Nossa melhor escolha, o custo benefício ótimo também!
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

HELOISA

Liked: Cleanliness, room comfort, communication

Excelente hospedagem

Excelente, ótimas instalações, otima localização
Stayed 10 nights in Mar 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Piénsalo dos veces

Recepción muy poco funcional. Trato de agentes de seguridad y recepción (front desk) muy antipáticos y poco resolutivos. Poca comunicación entre propiedad y comunidad. Material de cocina en mal estado. Vistas horribles y poca discreción. Lo único bueno la ubicación.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Koichiro

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
中心部にあって買物などとても便利。セキュリティも安心。
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication

Top

Localização top, apartamento excelente, eu e filha adoramos
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Thaysa

Liked: Room comfort, communication

Quarto vê suíte

O quarto e bem amplo, o atendimento também, porém é um prédio muito grande e com muitos andares pra um só elevador e isso dificulta muito a subida e a descida pela quantidade de gente utilizando o mesmo elevador! Causa mts transtornos. Fora isso é um hotel bem agradável.
Stayed 4 nights in Sep 2023
Verified review

4/10 Poor

Guido

Liked: Communication
Disliked: Room comfort

No recomendable

Terrible! El lugar está ubicado en una zona extremadamente peligrosa de Santiago. Y aparte de eso todo el mundo nos advirtió que ahí habían viviendo de manera permanente muchas bandas delincuentes
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção

Indiscritível. Quarto um horror, havia apena 1 elevado para 30 andares, não há vaga de estacionamento. Tudo complicado. O que salva é a simpatia do Stags, mas NÃO É HOTEL, é um flat dos bem fuleiros. Uma pena
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Marcos Jordao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente apart hotel! Localização privilegiada, muitos bares, supermercados e lojas. Além se ótimo custo benefício
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

BERGSON

Disliked: Cleanliness, staff & service

Excelente localização, conforto mediano.

A localização merece destaque pois é perto de todos os pontos turísticos do centro e a duas quadras do metrô. O apartamento 218-c que ficamos é simples e funcional, porém senti muita falta de uma limpeza pesada no banheiro e cozinha. Possui geladeira, microondas e fogao eletrico que dá pra resolver quando não quiser comer em restaurante. Só foi feita uma troca de toalhas durante os 7 dias que ficamos (eu, esposa e dois filhos). A recepção e o escritório de administração atendem bem. Não há aquecimento (calefação) central e ficamos por conta de dois aquecedores portáteis que são insuficientes em noites mais frias, mas não chegou a ser um problema maior. A relação custo x benefício é satisfatória.
Stayed 7 nights in Aug 2018
Verified review

8/10 Good

Marcellus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OTIMO

RECOMENDO
Stayed 5 nights in Jul 2018
Verified review

6/10 Okay

luis

Muy buena ubicacion

Lo contratado no fue con lo que me encontré al llegar. Al regreso Hoteles.com que do en reintegrarme la diferencia.
Verified review

10/10 Excellent

alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicación

muy buena disposicion de los administradores
Verified review

2/10 Terrible

BRUNO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feo, sucio, nada que ver con las fotos

Fue realmente pésimo. Horrible. Feo, sucio, no había agua para tomar en la habitación, la agua del caño apestaba, el anuncio indicaba que tenían TV 42 LCD, ... no tenia. Era una 14¨ antigua que no permita conexión a cables. El wifi no funcionaba. Para registrarse es a partir de las 0945hs am, ...!!! No tiene como registrar antes, así que tienes que organizar tu agenda pensando en la disponibilidad del local. Bueno, no recomendó para nada. Ya me quede en varios departamentos suites en Santiago y todos agradables o buenos, que al menos cumplían con lo que indicaban en el anuncio pero este.... nada. Gracias