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The Queen Luxury Apartments - Villa Carlotta

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Balcony
Property entrance
Room
View from room
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Kitchen
  • Free Wi-Fi
The current price is NZ$485
includes taxes & fees
18 May - 19 May

Explore the area

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54 Avenue De La Liberte, Luxembourg City, 1930
  • Place, Notre-Dame Cathedral
    ‪10 min walk‬
  • Place, Luxembourg City Hall
    ‪13 min walk‬
  • Place, Grand Ducal Palace
    ‪13 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪13 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, City View

Room

Apartment, 1 Bedroom, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom, Terrace

Room

Executive Apartment, 1 Bedroom, Terrace

  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Balcony

Room

Executive Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Terrace

Room

Executive Apartment, 2 Bedrooms, Terrace

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Apartment, City View

Room

Superior Apartment, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Room

Superior Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Private Bathroom

Room

Apartment, 1 Bedroom, Private Bathroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Room

Room

Luxury Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, City View

Room

Apartment, 2 Bedrooms, City View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, Balcony, City View

Room

Deluxe Apartment, 1 King Bed, Balcony, City View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, City View

Room

Deluxe Apartment, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Non Smoking, Private Bathroom

Room

Deluxe Apartment, Non Smoking, Private Bathroom

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, City View

Room

Deluxe Apartment, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony

Room

Deluxe Apartment, Balcony

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Queen Luxury Apartments - Villa Carlotta

Along with a hot tub, this smoke-free apartment building has free Wi-Fi in public areas and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. A flat-screen TV with cable channels and a DVD player provide a bit of entertainment, and guests will also find comforts, such as a pillowtop bed and Frette Italian sheets. Housekeeping is not available.
The Queen Luxury Apartments - Villa Carlotta offers 9 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Luxembourg City apartment provides complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the apartment include a hot tub.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in fee: EUR 40 for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must call this property 30 minutes before arrival for check-in assistance.

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Optional extras

  • Late check-in fee: EUR 40 for check-in between 10:00 PM and midnight
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number Lu21646618
Property # 8011808
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is The Queen Luxury Apartments - Villa Carlotta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Queen Luxury Apartments - Villa Carlotta?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at The Queen Luxury Apartments - Villa Carlotta on 18 May 2026 start from NZ$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Queen Luxury Apartments - Villa Carlotta?

This property doesn't offer parking.

What time is check-in at The Queen Luxury Apartments - Villa Carlotta?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to midnight for a fee of EUR 40.

What time is check-out at The Queen Luxury Apartments - Villa Carlotta?

Checkout is at 10:00 AM.

Where is The Queen Luxury Apartments - Villa Carlotta located?

Located in Gare, this apartment building is within a 5-minute walk of Sacre Coeur Church, Place des Martyrs and Post and Telecommunication Museum. Am Tunnel and Petrusse Casemates are also within 10 minutes. Paräisser Plaz/Place de Paris Tram Stop and Gare Centrale Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Queen Luxury Apartments - Villa Carlotta Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 6 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

8.6/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

4.0/10

Check-in

8.8/10

Communication

2.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort, communication
Great location. So nice to have access to kitchen and space to relax while traveling for work.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chesnel Money

Liked: Cleanliness, room comfort, communication
This hotel amazing, everything closed Can't wait to go back
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities, communication
Spacious affordable luxury
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property contacts were super helpful and kind!
Stayed 1 night in Apr 2024
Verified

8/10 Good

JOSEPH

Liked: Cleanliness, property conditions & facilities, communication
This is a very nice place - apartment. I agree its more luxurious than most hotel rooms. Location is good, check in was fine, parking was a problem. Enjoyed the porch - a little noisy but with closed windows its fine.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Taejoon

Liked: Communication
Was ok.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, very central, next to the tram line which has an incredible transport network. Very clean and very spacious. Street can be noisy starting at 5 am. Internet is choppy.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Very nice apartment and very convenient for the excellent tram system. Don’t be put off by the entrance area
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Carra

Liked: Cleanliness, amenities, communication
The apartment hadn’t been vented and was very hot. The cooling unit didn’t so it was vet miserable and no one could sleep. Otherwise a good place and close to everything
Stayed 1 night in Jun 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, room comfort
Disliked: Communication
The apartment was conveniently located for train station and the rooms were spacious. The apartment building and the place itself could do with fresh redecoration but nothing very much wrong with it. The check in process was far more complicated than it had to be, requiring filing in forms online, calling and numerous messages when all that was required was an email or text with instructions. The host did not reply any of my messages and only picked up my call after two tries on the day we were due to arrive. It made for a nerve-wracking day as I was responsible for the booking among my friends.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marlène

Liked: Cleanliness, property conditions & facilities, communication
Appartement bien. Par contre la zone trop de personnes devant le bâtiment la nuit. On ne se sent pas en sécurité en rentrant. Mais dans l’ensemble bien.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Sid

Liked: Cleanliness, room comfort, communication

Le quartier est catastrophique

1 semaine passée pour raison professionnelle. La personne chargée de la gestion et de l'accueil a réalisé sa tache de facon tres professionnelle. L'appartement est propre et comporte toutes les commodités attendues. Un hic sur la cafetiere qui ne conctionne pas. Le gros point noir de ce sejour a été le quartier. En journée il n'y a aucun problème, bien qu'en journée j'étais au travail. Mais venu le soir c'est catastrophique, la première nuit un toxicomane etait devant la porte une seringue dans le bras. Du balcon on a une vue directe sur un point de deal ou des aller retour de consommateurs se font.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities, communication
Perfekt
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Alain

Liked: Staff & service
,small and no AC in any of the rooms the location was good
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

150 m vom Bahnhof entfernt. Perfekt für mich!
Verified

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy all night long. The apartment across the hall had loud music blasting until early morning hours. People coming and going from the same apartment. Loud voices, banging doors and smoking in the hallway. The front room of our place smelled from smoke. We woke up early and checked out 5 hours prior to our plan. Anxious to leave noise and smell.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Apartment and a Very Rude Manager

This was a very disappointing experience. We are a family of four and we stayed there for three nights. First of all this is not even a hotel so there is no reception or anything it is just a normal apartment. Took me a while to find it of course since there is no reception and then had to wait for 30 mins for someone to come and give me the keys. After that they contacted me again saying that I didn't pay for my stay and that my credit card is not working. I said if that is the case then I will fix it but it was strange cause I had already received an SMS from my bank saying that the amount was charged to my card. I spoke to a woman called Sophia who was extremely rude and didn't try to help at all. After this it turned out that it was a mistake from their part and they didn't even try to apologize. Apartment was dirty and located in a dodgy street with construction work everywhere. I wouldn't recommend it at all at least until they get better management
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, spacious, clean, comfortable

Nice area. Good for walking. Not a lot of parking nearby.
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice apartment
Verified

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying abroad like at home

I was in Luxembourg on a business trip for the FTTH Conference 2016 and had my family with me (incl. 2 small children). Appartment was fully suitable for a family stay and was ideal located to access public transport at the main train station for getting to the conference venue. We had our private car with us as well as my family made trips around Luxembourg during my working time - the only difficult thing was finding a parking place around the appartment and not possible at all during daytime due to shortime parking zones. Paid parking zones were of course available, but rather expensive. Naturally this is of course comparable to other city centres :-)
Verified

8/10 Good

wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Only 2 blocks from the train station

Very easy to get to and locate. Very comfortable 2 bed apartment on one level. Very secure and safe. Owner doesn't speak a lot of English and isn't particularly welcoming or friendly but it was a great space in a great location. Very quiet and very comfortable
Verified

2/10 Terrible

Giselle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mi opinión un timo

2 dias antes recibi un correo del hotel cancelando la reservación indicándome que me comunicara con EXPEDIA empresa con la que yo no tuve nada que ver ya que íntegramente realice la reserva con Hoteles.com Me comunique a Hoteles.com en 2 ocasiones tratando de llamadas de muy larga duración (mas de 20 min cada una) y el la que nunca al parecer pudieron contactar adecuadamente al hotel y como en el sistema de Hoteles.com aparecía mi reserva aun vigente decidí presentarme al hotel a mi llegada a Luxemburgo. Tal y como señalan intente con anticipación contactar al responsable que entrega la llave del cuarto y nunca jamas contestaron dicho teléfono a pesar de múltiples llamadas durante mas de 5 horas. Me presente a la ubicación y es básicamente una puerta a un conjunto de deptos (es decir no es un hotel con Lobby si no un domicilio de varios depto. donde 9 de ellos son este "hotel". El cubo de la escalera extremadamente sucio y no me fue posible tener contacto con nadie, la zona de la cd. también de las menos "agradables", por lo que opte por irme a otro hotel a cuadras de ahí.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great apartment, right by bus links into the old city, but also only a 10/15 min walk in anyway. But also right by a shopping street, Rue de la Gare and the train station. Contacting the agent on the day was easy and hassle free. Apartment itself was a very high standard, I had the 2 bed with terrace, very spacious, every room was a great size and a high level of cleanliness. I had no problems with hot water in the shower or street noise as I had read on other reviews. And plenty of English channels on the TV for me when I was having my morning coffee. My only point would be a bit more info in a welcome pack, I didn't know what to do with the rubbish bags as there didn't seem to be anywhere on the street to dispose of them, and didn't know if we had to separate recycling. maybe we were supposed to leave them in the apartment but I felt bad for leaving them there.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The management for the apartment is not good. To do check-in, you need to find the proper people to give you the key. This proper people can't be reached by either the email or phone number they provided. It took me 4 hours just to get check-in.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great