Located in Pinheiros, a neighbourhood in São Paulo, Charlie Houx Faria Lima is in the entertainment district and near a metro station. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit São Paulo Zoo. Looking to enjoy an event or a game? See what's going on at Allianz Parque or MorumBIS.
Brigadeiro Faria Lima Avenue - 2 min walk - 0.2 km
Sesc Pinheiros - 5 min walk - 0.5 km
Tomie Ohtake Cultural Institute - 8 min walk - 0.7 km
Shopping Eldorado - 9 min walk - 0.8 km
Batman's Alley - 6 min drive - 2.1 km
Getting around
Faria Lima Station - 5 min walk
Sao Paulo Pinheiros Station - 13 min walk
São Paulo (CGH-Congonhas) - 18 min drive
Restaurants
Café Retrô - 4 min walk
Coffee Lab - 1 min walk
Villa Coqueiro III - 2 min walk
A J F - 3 min walk
Capivara Caldos - 1 min walk
About this property
Charlie Houx Faria Lima
This smoke-free apartment features a lift. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a TV and a rainfall shower.
Charlie Houx Faria Lima offers 40 air-conditioned accommodations with espresso makers and a hairdryer. This individually decorated accommodation includes desks. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.
This São Paulo apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Property # 83135106
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is Charlie Houx Faria Lima pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Charlie Houx Faria Lima?
As of 5 August 2026, prices found for a 1-night stay for 2 adults at Charlie Houx Faria Lima on 13 September 2026 start from NZ$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Charlie Houx Faria Lima?
This property doesn't offer parking.
What time is check-in at Charlie Houx Faria Lima?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Charlie Houx Faria Lima?
Checkout is at 11:00 AM.
Where is Charlie Houx Faria Lima located?
Located in Pinheiros, this apartment building is 0.2 mi (0.3 km) from Brigadeiro Faria Lima Avenue and within 3 miles (5 km) of Paulista Avenue and Ibirapuera Park. Shopping Eldorado and Iguatemi Shopping Center are also within 1 mile (2 km). Faria Lima Station is only a 5-minute walk and Pinheiros Metro Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Charlie Houx Faria Lima Reviews
Reviews
8.4
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Lovely area. Nice room. No cleaning service, terrible communication,
Mathew
Stayed 8 nights in Aug 2025
Verified review
6/10 Okay
Brooke
6 April 2025
Liked: Communication
Disliked: Amenities
Apartment was ok but there were broken items and stains on furniture and rug which affected the overall impression. Wi-Fi was out for many hours.
Brooke
Stayed 10 nights in Mar 2025
Verified review
2/10 Terrible
Amal
1 September 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
AVOID!
First, communication is complicated - there is no one to speak to at the property. Only Whatsapp. And the English counterpart is not that responsive.
Second, the curtains are see-through. I had all the street lights inside and couldn't close an eye. I asked to change rooms or buildings but was told all curtains are the same.
Then, I found a dirty underwear in the bedsheets. To this day, this has been the worst hotel experience ever. They stopped responding to me and to Expedia and until now I am still disputing the booking as I left immediately and booked a different hotel.
The area is not the nicest part of Pinheiros and did not feel quite safe. I'd look for something close to / East of Fradique Coutinho station.
Amal
Verified review
2/10 Terrible
Verified traveller
28 August 2025
Liked: Room comfort
Disliked: Cleanliness, communication
Extremely frustrating experience.
Great location. Rooms were nice but inside lock was broken and there was no shelf in the shower so soap had to be stored on the floor (??)
The biggest issue by far was communication for entering the building. EACH time we entered, we had to prove we were guests of Hotel Charlie, it was completely unclear what type of document to show (sometimes passport, sometimes booking info, sometimes just our name). It could take up to 15 minutes (!!) of the doorman taking our documents, going inside, coming out again, looking at something else going back inside, etc. Also they said the doorman would be there 24/7 but about 30-40% of the time there was no one, and then you had to press a button and someone would speak to you in Portuguese so it was impossible to communicate if you do not speak the language. Sometimes no one was there and we had to just wait outside for long periods.
I would highly recommend they put in a clear identification system. This was particularly difficult as we didn't speak Portuguese. Do NOT recommend, this was a horribly frustrating experience on a business trip, that stressed out our team.
Also they do not clean your room or get any new towels unless you pay an extra fee and you can only pay with a Brazilian credit card. The room was clean when we arrived but staying a week with no cleaning service is disgusting.
Verified traveller
Stayed 7 nights in Aug 2025
Verified review
6/10 Okay
Verified traveller
19 February 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Nice bed. Has problems. Terrible Communication.
Clean with comfy bed and decent location (though loud if you have the balcony open). It has real problems, though, that I hope they can fix! I would stay again but not pay more than $40 per night.
Communication is awful - you have to wait until they respond on Whatsapp - and reservations won't answer overnight.
I never received my Charlie reservation number or room code by email (which is supposed to happen...), so I had to message them on the app and was left outside waiting for it via WhatsApp.
At one point the code wasn't working, and I had to wait outside my room waiting for the keypad to reset.
They only accept Brazilian credit cards to extend.
The toilet seat and the shelf in the shower both were broken.
They will not clean your room while you are staying there, but they gave me 2 more towels. You are given two nespresso pods of coffee for the entire stay and are not permitted more each day... You're also give ONE small bottle of water per stay, not per day. So: not "free water"!
The furniture looks nice but is cheap.The wardrobe stunk of toxic chemicals (paint and particle board?), so I didn't put my clothes in it. I recommend they do a full treatment and let their wardrobes air out!
Finally: No pool or gym access or option to pay for it even though it exists in the building... Poor design.
Security isn't the most polite and doesn't speak English, so good luck getting into the bldg if you don't speak Portuguese!
O quarto estava muito limpo e arrumado. Gostei da localização. O que não gostei foi que passei o final de semana. Tem muito bar em frente. Fez um pouco de barulho para dormir. Senti falta de uma caneca para ferver água. Do restante estava perfeito. Tem conveniência dentro do prédio um em excelente supermercado bem próximo.
Andréa
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Edson
26 April 2026
Liked: Communication
Disliked: Check-in
Cama boa, lençóis limpos, equipamentos do quarto (TV, geladeira, ar-condicionado) funcionando perfeitamente. Não estamos o fogão por indução. Cortinas ótimas. Entretanto, vimos pequenas baratinhas rondando o quarto e o banheiro em vários momentos. O chuveiro não é bom, quase nada de pressão. A entrada na acomodação foi ruim, a fechadura eletrônica estava quebrada, fazendo barulho estranho. A equipe do Charlie foi rápida em nos acomodar noutro quarto (justamente esse que foi descrito acima).
Edson
Stayed 5 nights in Apr 2026
Verified review
10/10 Excellent
Rafael Guilherme
29 March 2026
Liked: Cleanliness, listing accuracy
Excelente, limpo, aconchegante e em um ótima localização. Pena não ter garagem ou estacionamento.
Bem localizado e organizado. No geral, bem higienizado, mas alguns detalhes poderiam melhorar.
Samuel
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Simone A Galerani
9 December 2025
Liked: Cleanliness, room comfort, communication
Excelente localização, limpeza razoavel, toalhas e roupa de cama muito boas. Infelizmente não liberam o uso da academia, não entendo o motivo...
Simone A Galerani
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Waler Carrera
14 November 2025
Liked: Cleanliness, room comfort, communication
Muito bem localizado, tudo por perto
Waler Carrera
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Jacques
27 October 2025
Liked: Cleanliness, room comfort, communication
Comunicação excelente e equipe do prédio muito prestativa. Excelente localização, perto de lojas, restaurantes e academia.
Jacques
Stayed 3 nights in Oct 2025
Verified review
10/10 Excellent
Eduardo
28 September 2025
Liked: Room comfort, communication
Ótima localização, poderia melhorar na limpeza
Ao contrário de muitos comentários, o checkin foi muito rápido e tranquilo. O quarto é bom, tem janela antiruído e é silencioso. O único ponto a melhorar é a limpeza. No banheiro havia urina na tampa do vaso e cabelos em alguns cantos. Tinham que limpar melhor o quarto na troca de hóspedes...
Eduardo
Stayed 3 nights in Sep 2025
Verified review
10/10 Excellent
Tatiana
14 September 2025
Liked: Cleanliness, room comfort, communication
Foi uma excelente experiência!
Muito limpo, organizado e principalmente seguro.
Tatiana
Stayed 2 nights in Sep 2025
Verified review
6/10 Okay
Erika
27 July 2025
Liked: Cleanliness, room comfort
Disliked: Communication
O acesso ao prédio era péssimo. Não tinha reconhecimento fácil, tínhamos que esperar o porteiro atender, passar o nome e documento, esperar ele conferir para liberar a entrada. Ficamos expostos na rua, de madrugada, por 2 dias, esperando esse processo. O apartamento é bem confortável, mas a torneira fria do banho estava quebrada, o que era bem difícil regular a temperatura do banho.
Pode reserva sem medo perfeito lindo apartamento eu amei tudo, a localização dele é ótima, só o ponto ruim é o horário do check pois cheguei sedo e tiver de ficar esperando ate 2:30 da tarde pra entrar,se vc precisa chegar cedo esse é o ponto ruim. Mas tirando isso o resto tudo perfeito.
Darlene
Stayed 2 nights in Jun 2025
Verified review
10/10 Excellent
Marcelo de Souza
29 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente comodidade , prática e limpa
Marcelo de Souza
Stayed 1 night in Jun 2025
Verified review
8/10 Good
Annete Akemi
16 June 2025
Liked: Cleanliness, room comfort, communication
A localização é muito boa, só fiquei com medo de sair à noite. O quarto é bom , mas senti falta de um secador de cabelo e cafeteira. Já fiquei em 2 Charlie diferentes desse e havia secador e cafeteira nos dois.
Annete Akemi
Stayed 3 nights in May 2025
Verified review
8/10 Good
Marcelo
15 June 2025
Liked: Cleanliness, room comfort, communication
Localização excelente para quem deseja curtir as baladas da região central de SP. Transporte fácil pelo metrô, bares diversos na redondeza. Prédio novo, estrutura nova. O quarto estava com tudo funcionando, alguns detalhes da limpeza que foi 90% e sem exaustor no cooktop. Para quem quiser sossego, melhor ficar em outro lugar, pois os bares entregam barulho de terça a sábado, impreterivelmente.
Marcelo
Stayed 5 nights in Apr 2025
Verified review
10/10 Excellent
Eduardo
9 June 2025
Liked: Cleanliness, room comfort, communication
Foi perfeito!
Eduardo
Stayed 4 nights in Jun 2025
Verified review
6/10 Okay
Jose Alberto
3 June 2025
Liked: Communication
Disliked: Cleanliness
Localização é fantástica, quarto confortável, o que deixa a desejar é a limpeza, assim que cheguei fui ao banheiro levantei a tampa da privada e o vaso estava com marcas de xixi, rejuntes empoeirados, a sensação que você tem é que é feito uma limpeza bem rápida e porca.
Banheiro sem ducha higiênica.
Fora isso não tenho o que reclamar.
Jose Alberto
Stayed 4 nights in May 2025
Verified review
8/10 Good
Lucas
22 April 2025
Liked: Cleanliness, room comfort, communication
Muito bom
Gostei da estadia. Na rua em frente tem alguns bares e próximo tem o shopping Eldorado. Só me incomodou o fato não ter um "porta" sabonete dentro do box, fora isso 9,5/10
Lucas
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
FERNANDA F NASCIMEN
20 April 2025
Liked: Cleanliness, room comfort, communication
Amei tudo!! Localização excelente, segura. O ambiente além de lindo, super aconchegante e confortável, limpinho e cheiroso. Super completo
FERNANDA F NASCIMEN
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
Jose Augusto
18 April 2025
Liked: Cleanliness, room comfort, communication
Acomodacao aconchegante e bem confortável
A acomodação é bem confortavel e aconchegante com uma decoração bem bonita. Tem um banheiro grande para um studio e uma boa area de box para o banho. A cama é bem confortavel. A localizacao é interessante pois fica bem proxima a Estacao de metro da Faria Lima e proxima de varios barzinhos. Como fica proximo do Largo do Batata, a unica ressalva é ter uma atencao redobrada se for andar na regiao no periodo da noite.