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Aparthotel

Marinell Collection Palm-Mar

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Pool
Pool
A multi-story hotel with balconies, a central courtyard, and a stone wall.
Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$145
includes taxes & fees
11 May - 12 May

Explore the area

View map
C. Alimoche, Arona, Santa Cruz de Tenerife, 38632
  • Place, Playa de la Arenita
    ‪17 min walk‬
  • Place, Tenerife Beaches
    ‪17 min walk‬
  • Place, Golf Los Palos
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪16 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Balcony

Room

Apartment, 1 Bedroom, Balcony

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Terrace

Room

Apartment, 1 Bedroom, Terrace

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony

Room

Apartment, 2 Bedrooms, Balcony

  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (3 Beds)

Living room

Apartment, 2 Bedrooms, Balcony (3 Beds)

  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (Salon Enlarged)

Living room

Apartment, 2 Bedrooms, Balcony (Salon Enlarged)

  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Terrace (3 Beds)

Terrace/patio

Apartment, 2 Bedrooms, Terrace (3 Beds)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Terrace

Terrace/patio

Apartment, 2 Bedrooms, Terrace

  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Arona

Arona is home to Marinell Collection Palm-Mar. Siam Park is a popular attraction and the area's natural beauty can be seen at Tenerife Beaches and Las Vistas Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Water Sports Tenerife if you're travelling with kids.
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Playa de la Arenita - 17 min walk - 1.5 km
  • Tenerife Beaches - 17 min walk - 1.5 km
  • Golf Los Palos - 4 min drive - 3.0 km
  • Los Palos Golf Center - 4 min drive - 3.0 km
  • Siam Park - 10 min drive - 12.8 km

Getting around

  • Tenerife (TFS-Tenerife South) - 19 min drive

Restaurants

  • ‪Arona Gran restaurant - ‬11 min drive
  • ‪Bahia beach - ‬19 min walk
  • ‪Arona Gran Bar Lagos - ‬11 min drive
  • ‪Chopstix - ‬12 min walk
  • ‪Trigo Cafeteria Pizzeria Creativa - ‬5 min walk

About this property

Marinell Collection Palm-Mar

2 outdoor pools, a fitness centre and a bar/lounge are available at this smoke-free aparthotel. Other amenities include a poolside bar, a snack bar/deli and self parking. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Added amenities include free WiFi, a sofa bed and an electric kettle.
Marinell Collection Palm-Mar offers 171 air-conditioned accommodations, with complimentary bottles of water. This accommodation is furnished with double sofa beds and dining tables. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Arona aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 42-inch flat-screen televisions come with satellite channels.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10, per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self-parking fee: EUR 7.50 per night
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number ESFCTU0000380160008220880000000000000VV-38-4-00953942, VV-38-4-00953942, ESFCTU0000380160008213640000000000000VV-38-4-00948814, VV-38-4-00948814, ESFCTU0000380160008223230000000000000VV-38-4-00954187, VV-38-4-00954187
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Marinell Collection Palm-Mar have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Marinell Collection Palm-Mar?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Marinell Collection Palm-Mar on 11 May 2026 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marinell Collection Palm-Mar pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Marinell Collection Palm-Mar?

Self-parking is available for EUR 7.50 per night.

What time is check-in at Marinell Collection Palm-Mar?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Marinell Collection Palm-Mar?

Checkout is at 11:00 AM.

Where is Marinell Collection Palm-Mar located?

This family-friendly Arona aparthotel is within 1 mi (2 km) of Playa de la Arenita and Tenerife Beaches. Golf Los Palos and Los Palos Golf Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Marinell Collection Palm-Mar Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 55 out of 113 reviews
Rating 8 - Good. 38 out of 113 reviews
Rating 6 - Okay. 12 out of 113 reviews
Rating 4 - Poor. 5 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

8.8/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Check-in

8.8/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location, clean comfortable rooms. Friendly, knowledgeable and really helpful reception staff. Would recommend
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Venkata

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, communication
Everything was clean and pleasant. Nice staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sweedlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice atmosphere, quiet area, lovely staff, apartment is spacious, good amenities, would highly recommend
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, amenities, communication
Great
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Kassime

Liked: Cleanliness, room comfort, communication
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Saul Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Stian

All over
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and staff
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Saheed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ivan was very helpful and pleasant when i had issues charging my phone. The surrounding area is being developed. Limited bus service from property to main road, so walking or taxi is the only option. Inconvenient at night.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Oluwatoyin

Liked: Cleanliness, room comfort, communication
Good apartment hotel. Helpful staffs. Nice pool.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Neneh

Liked: Cleanliness, room comfort, communication
The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Yaneidys

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facilities and the staff were always polite and helpful
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Very clean and friendly
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

michelle

Liked: Cleanliness, room comfort, communication
The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

ceri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff.
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Agustin

Liked: Amenities, property conditions & facilities
We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense Overall the property has great amenities
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Bindu

Disliked: Cleanliness, amenities, property conditions & facilities
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
Stayed 10 nights in Oct 2025
Verified

4/10 Poor

Jeroen

Disliked: Amenities, property conditions & facilities, communication
Cheap. But really budged location. There was a terrible connection to the city. View was bad. Unfinished apartments from years ago. Really hot sith no airco. Was in november but wot not book in summer!
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

O yin

Disliked: Cleanliness, communication
Extremely disappointed with this hotel. I stayed here for eight consecutive nights, and there were cockroaches in both the bathroom and the kitchen sink, which is completely unacceptable. I made complaints twice, yet there was no response until the evening, even though I reported the issue in the morning. When cockroaches appeared again the second time, the hotel offered to move us to another room on the 3rd floor. However, we only had two nights left, and travelling with a child made moving rooms very inconvenient. This issue should not have happened at all during such a long stay. Noise insulation was extremely poor. I could even hear snoring from the room upstairs. Every morning around 6 a.m., housekeeping carts and trolley wheels were extremely loud, and staff dragging luggage through the corridors made it impossible to rest. The bed was very hard, and both the mattress and pillows were extremely uncomfortable, resulting in very poor sleep quality. The swimming pool also appeared unsafe. I personally witnessed a woman cutting her foot and bleeding due to sharp or damaged tiles on the ground, which raised serious safety concerns. To be fair, the kitchen, refrigerator, and washing machine were convenient and useful. However, hygiene and safety issues must be properly addressed first, as these are far more important than convenience. Overall, this stay was far below expectations. I wouldn’t even give 1 star if that were an option. I will not return to this hotel and do
Stayed 8 nights in Dec 2025
Verified

4/10 Poor

Leanne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room is average nowhere near as nice as photos. I did not enjoy my stay here I have to be honest . Reception quite rude and unhelpful, arrived at 12pm with my 3 young kids and was told my room will not be ready until 4pm . He said that he would make sure they clean my room asap so we can check in. Which of course did not happen . At 4 pm I was told my room was still not ready and I would have to wait by the pool with my kids after getting off a 4 hour flight . Only when I said I’m Going to leave and go somewhere else and I will contact my credit card provider my room was suddenly ready.. but it wasn’t every 10 minutes someone would knock the door returning dishes and towels and cups toilet roll . Felt the opposite of a fancy hotel . The only person I would recommend this place to is my ex girlfriend
Stayed 1 night in Aug 2024
Verified

8/10 Good

Gerd

Liked: Cleanliness, amenities, property conditions & facilities, communication
Zeer behulpzaam personeel. We kregen eerst een appartement op de 1ste verdieping, mét balkon, zoals geboekt. Dit balkon keek evenwel uit op een tegenoverliggend balkon. Op ons verzoek konden we, tegen betaling van een kleine meerprijs, na 2 dagen verhuizen naar een appartement op de 3de verdieping met uitzicht op het mooie zwembad. Ruim appartement met zeer goed uitgeruste keuken, prima sanitair en uitstekend bed(in het 2de appartement, in het eerste was het matras keihard, en wij zijn wat gewoon).
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Rose-Marie

Liked: Cleanliness, communication
Hotellområdet är tråkigt. Poolen är trevlig dock. Finns småkryp på rummen, myror och kackerlackor. För övrigt fräscht.
Stayed 7 nights in Dec 2025