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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Exterior
Outdoor pool
Front of property – evening/night
Room
Breakfast area

Reviews

9.4 out of 10
Exceptional

Highlights

  • Spacious, comfortable rooms
    Guests love the top-rated, generously-sized rooms.
  • Cue up the fun
    One of the few properties with an on-site pool table.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Berjaya Times Square

Popular amenities

  • Full-service spa
  • Valet parking available
  • Kids’ pool
  • Kitchenette
  • Free cots/infant beds
  • On-site fitness centre

Explore the area

View map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Choose your unit

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Room

Premier Suite, 1 Bedroom (1 King Bed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Room

Premier Suite, 1 Bedroom (2 Twin Bed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Suite, 2 Bedrooms

Room

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Room

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Room

Executive Suite, 1 Bedroom

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Pan Pacific Serviced Suites Kuala Lumpur

Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Covered self-parking fee: MYR 6.6 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 87367899
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self-parking is available for MYR 6.6 per day. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Checkout is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 5-minute walk of Lot 10 Shopping Centre and Berjaya Times Square. Pavilion Kuala Lumpur and Jalan Alor are also within 10 minutes. Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 186 out of 251 reviews
Rating 8 - Good. 48 out of 251 reviews
Rating 6 - Okay. 11 out of 251 reviews
Rating 4 - Poor. 0 out of 251 reviews
Rating 2 - Terrible. 6 out of 251 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

NOEL FRANCIS

Liked: Cleanliness, check-in, communication, listing accuracy
Great location,friendly staff,good breakfast and excellent room service
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Krishan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location with helpful and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spacious and clean. Breakfast buffet was excellent. Location is great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lai Kheng

Liked: Cleanliness, amenities, communication
Huge room with kitchenette and laundry washing machine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and exceeded our expectations! Our stay at this hotel added to our desire to want to return to KL again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nur

Liked: Cleanliness, amenities, communication
Clean room, friendly staff, convenient amenities.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, great suites.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

McKinley

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Thi Tuong Vy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great and walkable to shopping centres/restaurants
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

eleanor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price, room is spacious, very clean and quiet at night. Nice for vacation.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, amenities, communication
Outstanding apartments- faultless. Incredible views, beautiful bedding, immaculately clean, superb gym.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, room comfort, communication
great team
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities, communication
Loved our stay highly recommend ❤️ Staff were very helpful & friendly would stay here again absolutely loved it 💕close to shops .The room was immaculate..
Stayed 3 nights in Aug 2025
Verified

8/10 Good

peter

Liked: Cleanliness, room comfort, communication
Nice hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

YI HUI

Liked: Cleanliness, amenities, communication
All is good. Good service, clean room and staffs are so friendly and welcoming.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ming

Liked: Cleanliness, communication
The staff is friendly, the location is convenient, and the room is clean. However, the hot water needs to be waited for a while.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Zhelun

Liked: Cleanliness, property conditions & facilities, communication
I will recommend this hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Chantale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2025
Verified

8/10 Good

Calvin Mang Yau

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Riyaz

Liked: Cleanliness, room comfort, communication

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025