Insotel Punta Prima Resort & Spa

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Photo gallery for Insotel Punta Prima Resort & Spa

A pool area with lounge chairs and umbrellas, surrounded by palm trees and buildings with outdoor seating.
A modern balcony with a view of the sea, a sofa with cushions, and a wooden wall.
A hot tub area with a view of the sea, a palm tree, and a chair.
A spacious lobby with a reception desk, seating area, and large windows offering views of the outdoors.
A spacious lobby with a central bar area, multiple seating arrangements, and a staircase leading to an upper level.

Reviews

8.2 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

Popular amenities

  • Balcony or patio
  • Full-service spa
  • Bar and lounge
  • Italian restaurant
  • Kids’ pool
  • All-inclusive

Explore the area

View map
C/ Mitjera, s/n. Punta Prima, Sant Lluis, Menorca, 07713
  • Place, Splash Sur Menorca
    ‪3 min drive‬
  • Place, Cala Biniancolla
    ‪5 min drive‬
  • Place, Cala Alcaufar
    ‪7 min drive‬
  • Airport, Mahon (MAH-Minorca)
    ‪17 min drive‬

Choose your unit

View all photos for Family Apartment, Multiple Beds

A modern living room with a sectional sofa, a coffee table, a TV on a wooden stand, and a wardrobe.

Family Apartment, Multiple Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Sea View

A balcony with wicker furniture and a view of the sea.

Superior Apartment, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, Terrace, Sea View (Rooftop)

A modern hotel room with a large bed, a balcony with a view of the sea, and a dining area with outdoor furniture.

Family Suite, Terrace, Sea View (Rooftop)

  • Sea view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Suite, Poolside (Swim Up)

A balcony with a pool, wicker furniture, and a stone wall.

Family Suite, Poolside (Swim Up)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

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Frequently asked questions

Does Insotel Punta Prima Resort & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Insotel Punta Prima Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Insotel Punta Prima Resort & Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Insotel Punta Prima Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Insotel Punta Prima Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at Insotel Punta Prima Resort & Spa?

Yes, the property is all-inclusive.

Where is Insotel Punta Prima Resort & Spa located?

This family-friendly Sant Lluis aparthotel is located near the airport, within 1 mi (2 km) of Splash Sur Menorca and Playa Caló Roig. Cala Biniancolla and Cala Alcaufar are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Insotel Punta Prima Resort & Spa Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 48 out of 125 reviews
Rating 8 - Good. 49 out of 125 reviews
Rating 6 - Okay. 14 out of 125 reviews
Rating 4 - Poor. 10 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

10/10

Check-in

6.8/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect holiday

Amazing stay, peefect family holiday
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, great food, very friendly and helpful staff. Highly recommend
Stayed 8 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room and pools. Terrible food
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stayed 11 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Communication
Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony). Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost). Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
Stayed 8 nights in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication

Butlins in Spain - 5*… not so much!

The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response. The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others. One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for! Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
Stayed 10 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Juste petit souci au niveau du réglage de l eau dans les douches et pour trouver les serviettes de piscine mais le reste parfait
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto curata, ricca di servizi, ben collegata; da migliorare il servizio di ristorazione
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Génialement bien cadre époustouflant
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Très bien, super Hotel face à la mer.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ideale per le famiglie

Struttura molto ben tenuta con un'ampia gamma di confort. Staff di animazione eccellente
Stayed 7 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Vaya decepción nos llevamos, un 5 estrellas que máximo llega a 3. Terrible la comida, para nada lo que uno espera en un hotel con precios de 5 estrellas, agua del grifo en los bares, platos siempre sucios, instalaciones anticuadas, servicio de housekeeping que aparece a las 15:40 en una habitación donde hay 2 bebés, que evidentemente están haciendo la siesta, y ya ni vuelve. No volveremos.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Las suites familiares son excelentes! El personal muy amable. La comida muy mala y poco variada
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Posto molto bello ben curato , ristorante mediamente buono.
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Les points positifs: le personnel est toujours serviable et souriant. Le buffet est ce que l'on attend pour un hôtel l'été en all inclusive, les boissons sont des vraies marques servies dans des bouteille en verre, par contre le vin ne surtout pas y toucher. Les piscines sont grandes, le club est situé proche de la plage. La taille des chambres est très bien et propre. C'est un complexe familial donc il n'y a pas trop de bruit le soir. Les alcools ne sont pas sous marques et grande dedicace au spécialiste des cocktails à base de gin, merveilleux. Les points négatifs : l'accueil, notre chambre n'était pas prête et aucune info des personnes, ils étaient débordés avec pas grand chose.Pour la litterie des chambres, j'ai eu mal au dos tous les jours, la propreté des sanitaires communs. Pour notre chambre nous avons été obligés de passer à l'accueil pour avoir du papier toilette et pour faire notre chambre. Les restos à thème ont aucun intérêt pourquoi faire un resto italien dégueulasse alors que tu peux faire un resto avec des produits locaux et typique de Minorque....je ne vous parle même pas celui proche de la piscine.... Il faut absolument mettre des regles pour les transats de la piscine, les mecs posent leurs serviettes et reviennent 2h apres donc plus aucune place a 10h du matin. En résumé un club plein de charme avec du personnel charmant, mais à privilégier plutôt juin, début juillet ou septembre mais pas en pleine saison car il m'a que du personnel.
Stayed 9 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Decepciono mis expectativas. Esperaba mucho mas para un resort asi.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, communication
La struttura ha camere pulite e belle piscine. Tuttavia la ristorazione è poca varia, di media qualità. I due ristoranti non a buffet sono difficili da prenotare e la loro qualità non è all'altezza di un 5 stelle. Servizi deludenti con orari poco consoni ad una vita da villaggio.
Stayed 8 nights in Jun 2022
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Communication

Hotel para ingleses

Instalaciones y lugar top pero enfocado a familias inglesas de clase media-baja que buscan estar todo el dia en la piscina y el restaurante bebiendo y comiendo... La comida bastante regular y TODAS las actividades en inglés. No creo que sea un 5 estrellas aq tenga instalaciones y ubicacion para serlo, mas bien un 4 estrellas justito. Los horarios de restaurante son dificiles de seguir por un español, comida de 12,30 a 14 y cenas de 18,30 a 21h
Stayed 7 nights in May 2022
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Communication
Restauration médiocre, les buffets remplis de surgelés le restaurant italien impossible de réserver toujours plein.
Stayed 4 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bel établissement, logement spacieux, la literie manque de fraîcheur, les oreillers très plats pas confortables, les draps sentait un peu l'humidité. Le service et la restauration sont bien mais on n'a pas accès à l'eau potable directement (distributeur de soda mais pas d'eau) il faut toujours demander au bars.
Stayed 3 nights in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
Nice facilities however very poorly managed
Stayed 11 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
El trato amable de TODO el personal del resort fue perfecto. La masajista maravillosa. Hemos estado super super a gusto, con mucha pena de volver. Si tengo que poner una pega... Sería la comida del buffet, sin más pero bien dentro de lo que cabe. Otra pega es que no me parece muy lógico que el restaurante temático mexicano solo este abierto lunes y martes 😭 nos lo habían recomendado y nos quedamos con ganas. Nosotros volveremos. En general ESTUPENDO!!!
Stayed 5 nights in Aug 2020
Verified review

6/10 Okay

Disliked: Amenities
Bastano pochi commenti, ma essenziali, per descrivere il resort in questione: 1) pulizia nella norma 2) staff poco professionale per un 5 stelle, barman incapace di fare cocktail diversi dal solito, non è ammissibile per un 5 stelle 3) cibo non classificabile per un 5 stelle, direi al massimo sufficiente per un 4 stelle 4) Poca attenzione alla pulizia negli spazi comuni (piscine in particolare) per colpa dei soliti cafonazzi che non si degnano neppure di alzarsi e camminare 2 metri per buttare il bicchiere sporco 5) troppi stranieri per i miei gusti, e per fortuna mancavano gli inglesi quest’anno 6) animazione sufficiente, niente di che soprattutto negli spettacoli serali 7) nessuno controllava che ci fossero i distanziamenti sociali previsti per la sicurezza e non misuravano la temperatura corporea, non va bene 8) chiunque può accedere alla struttura dalla stradina che porta al mare, non esistono recinzioni Tutto sommato il mio giudizio da 1 a 10 e’ 6
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Stayed 6 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le complexe est agréablement reparti. Bâtiments de deux niveaux, vue mer de certaines chambres. Espace vert bien entretenus. Concernant les chambres, celles qui sont rénovées sont fonctionnelles. Seul hic l isolation haut/bas (bruits d utilisation des sanitaires du haut) Hôtel fréquenté par de nombreuses familles et pour cause tarif attractif en tout inclus avec enfants. Salle de restauration beaucoup trop vaste et bruyante donnant l impression d être dans une cafétéria. Dommage..alors que quelques aménagements permettraient de rendre les repas plus agréables. Piscine intérieure accessible aux familles de 10h/14h. Elle est ensuite réservée aux adultes. Cours de tennis corrects avec prêt de raquette.
Stayed 4 nights in Oct 2019