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Tropicana The Residence KLCC Golden Crown

Apartment with free parking, in the vicinity of KLCC Park

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Photo gallery for Tropicana The Residence KLCC Golden Crown

Bathroom
Room
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View from room
Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Outdoor space
  • Parking included
  • Kitchen
  • Gym
  • Air conditioning

Explore the area

Map
121 Jln Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪5 min drive‬
  • KLCC Park
    ‪6 min drive‬
  • Pavilion Kuala Lumpur
    ‪7 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪33 min drive‬

Choose your unit

View all photos for Luxury One-Bedroom KLCC View Suite

Room

Luxury One-Bedroom KLCC View Suite

  • 77.00 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

View from room

Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Family Two-Bedroom KL Tower View

Room

Grand Executive Family Two-Bedroom KL Tower View

  • 99.00 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for Presidential Three Bedroom Apartment KL Tower View

Room

Presidential Three Bedroom Apartment KL Tower View

  • 145 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View (Economy)

View from room

Deluxe Apartment, 1 Bedroom, City View (Economy)

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Two Bedroom KLCC View Apartment

Room

Presidential Two Bedroom KLCC View Apartment

  • 99 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

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About the area

Kuala Lumpur

Located in Kuala Lumpur, Tropicana The Residence KLCC Golden Crown is in the city centre and near a metro station. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Enjoy an event or a match at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square—a top attraction that's not to be missed.

What's nearby

  • Petronas Twin Towers - 5 min drive - 4.7 km
  • KLCC Park - 6 min drive - 4.7 km
  • Suria KLCC Shopping Centre - 6 min drive - 4.9 km
  • Pavilion Kuala Lumpur - 7 min drive - 8.4 km
  • Berjaya Times Square - 7 min drive - 6.8 km

Getting around

  • Jelatek Station - 3 min drive
  • Kuala Lumpur Masjid Jamek Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Tandoori Hut - ‬1 min walk
  • ‪Cosy Corner @ Ampang Point - ‬4 min walk
  • ‪Sushi King - ‬4 min walk
  • ‪Cozy Corner - ‬4 min walk
  • ‪Cafe Jeliro Sengoti - ‬3 min walk

About this property

Tropicana The Residence KLCC Golden Crown

Apartment with free parking, in the vicinity of KLCC Park
Along with an indoor pool, this smoke-free apartment building has a fitness centre and a sauna. Self parking is free. Additionally, a rooftop terrace, a children's pool and ATM/banking services are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. Guests will appreciate conveniences, such as an all-in-one washing machine and dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
Tropicana The Residence KLCC Golden Crown offers 65 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottles of water. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
Property Registration Number +60 10-288 8626

We should mention

Pool access available from 8:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Tropicana The Residence KLCC Golden Crown have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 10:30 PM.

Is Tropicana The Residence KLCC Golden Crown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropicana The Residence KLCC Golden Crown?

Self-parking is free at this property.

What time is check-in at Tropicana The Residence KLCC Golden Crown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tropicana The Residence KLCC Golden Crown?

Checkout is at noon.

Where is Tropicana The Residence KLCC Golden Crown located?

Located in the heart of Kuala Lumpur, this apartment building is 3 mi (4.9 km) from KLCC Park, and within 6 mi (10 km) of Petronas Twin Towers and Suria KLCC Shopping Centre. Berjaya Times Square and Pavilion Kuala Lumpur are also within 6 mi (10 km). Ampang Station is 21 minutes by foot and Jelatek Station is 30 minutes.

Tropicana The Residence KLCC Golden Crown Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.8/10

Cleanliness

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

7.8/10

Communication

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
I appreciated the service, the friendly culture, and the staff's positive demeanor
Stayed 1 night in Feb 2025

6/10 Okay

TSZ KWAN

so far so good for the room and environment. The room is very suitable for 4-5 ppl family, the space is very big. The staff is nice and responds fast through WhatsApp. The location is great! just 5 mins walk to KLCC.
Stayed 2 nights in Nov 2024

10/10 Excellent

Takashi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and nice room.
Stayed 1 night in Aug 2024

8/10 Good

Ole Gregers

Liked: Cleanliness, room comfort, communication

Call before check in.

It is an Appartement not a hotel, so for the check in one have to call. When first in contact then everything goes smoothly.
Stayed 5 nights in Nov 2024

4/10 Poor

POON LAP

Disliked: Cleanliness, amenities, property conditions & facilities, communication
1) My nightmare at 1st time given a room without curtain in toilet, having cockroach in the kitchen, lot of oil around the kitchen, the glue on the side of the refrigerator was falling off, living room table, toilet cabinet were broken 2) Changed to 2nd room, but still dead cockroach on toilet curtain, toilet glass door cannot be closed, slight leak on the toilet seat I will not consider to renting this apartment again :(
Stayed 5 nights in Dec 2024

6/10 Okay

Alan

Disliked: Cleanliness

Overall a disappointing stay

This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort, communication
I would advise against staying at this particular hotel. The service quality here is extremely disappointing, and the management’s response to issues is even worse; when we had a problem, they didn’t even bother to meet with us. The condition of the flat does not match the photos—it’s damp, the AC barely functions, the towels aren’t properly cleaned, and the place is poorly equipped overall. Look elsewhere nearby for a better experience.
Stayed 5 nights in Oct 2024

6/10 Okay

Fazal

Liked: Cleanliness, amenities
Disliked: Communication
I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay. Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing. The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place. Overall, I would not recommend this property unless management improves their maintenance and customer service.
Stayed 4 nights in Oct 2024

2/10 Terrible

Rana

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling. Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling. I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them. I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.
Stayed 13 nights in Oct 2024

10/10 Excellent

Ella

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2024

10/10 Excellent

Sabin

Veldig fornøyd med oppholdet. Sentralt med fin utsikt fra rommet. Rent og pent med god plass i leiligheten.
Stayed 6 nights in Dec 2024

4/10 Poor

SangJip

Disliked: Cleanliness, room comfort, communication
部屋にタオルがなく大変な目に遭いました。
Stayed 1 night in Nov 2024

10/10 Excellent

NARCISSE JUSTIN

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort, communication

Gute Lage

Apartment-Hotel (vermutlich verschiedene Betreiber) direkt gegenüber der Petronas-Tower. Bei unserem Aufenthalt (Nov 2024) wurden Renovierungsarbeiten im Bereich der Rezeption durchgeführt, so dass wir keine Aussage über die tatsächliche Lobby machen können. An der Rezeption wurde von einem dortigen Mitarbeiter ein Whatsapp-Kontakt auf meinem Handy eingerichtet, über den die weitere Kommunikation zum Betreiber, inklusive Anfragen und Wünsche aller Art (24/7), ablief. Wir wurden dann aber auch persönlich von einem Mitarbeiter abgeholt und zu unserem Apartment begleitet und beim Checkout auch wieder verabschiedet. Unser Apartment (Honeymoon Suite) war sehr geräumig und toll eingrichtet (u.a. Küche mit Waschmaschine, Trockner, etc.), mit hervorragendem Blick auf die Petronas-Tower. Das Mobiliar war allerdings stellenweise ein wenig verschlissen, was aber nur optisch etwas ausmachte. Das Personal war insgesamt, bis auf einen Mitarbeiter am Pool, sehr freundlich und sehr hilfsbereit. Leider war das Wasser im Pool auf dem Roof-Top grün und nicht klar, was durch die Mitarbeiter auf einen Defekt in der Filteranlage geschoben wurde. Die Rundum-Aussicht auf dem gesamten Roof-Top ist überragend. Die Petronas-Tower mit Einkaufszentrum und Subway-Station sind fußläufig in wenigen Minuten erreichbar.
Stayed 4 nights in Nov 2024

4/10 Poor

WON CHUL

Liked: Room comfort
Disliked: Cleanliness, communication
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

AHAMED AZIMULLAH

Stayed 3 nights in Oct 2024

8/10 Good

ROSLEE

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Oct 2024

10/10 Excellent

Mentor

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

10/10 Excellent

IVO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2024