Aparthotel

Diamond Westlake Suites

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Photo gallery for Diamond Westlake Suites

A round table with chairs and two drinks on a terrace overlooking a body of water with a city skyline in the background.
A modern living room with a dining area, large windows, and a view of the cityscape.
A poolside area with lounge chairs and umbrellas, surrounded by a building with multiple windows and palm trees.
A modern living room with a dining area, a sofa, a coffee table, and a TV.
An aerial view of a residential area with multiple buildings, a swimming pool, and a bridge connecting to a body of water.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Mini golf on-site
    A rare find — putt around without leaving the property.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Poolside bar
  • 2 restaurants
  • Room service
  • Kids’ pool
  • Tennis court
  • Playground on site
The current price is NZ$127
includes taxes & fees
11 Jan - 12 January 2027

Explore the area

View map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪15 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Choose your unit

View all photos for One Bedroom Apartment

A hotel room with a bed, a desk with a lamp, a phone, and a window with curtains.

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Apartment (1 King bed)

A spacious living room with a sofa, a coffee table, a TV, and a dining area with a table and chairs.

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

A city skyline at sunset with high-rise buildings and a body of water in the foreground.

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free wired internet

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

A modern living room with a sofa, a coffee table, a lamp, a framed picture on the wall, and a vase with flowers.

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free wired internet

View all photos for Three Bedroom Villa

A hotel room with two beds, a nightstand, a chair, and a window with curtains.

Three Bedroom Villa

  • Sleeps 6
  • 1 Double Bed and 3 Single Beds
  • Free wired internet

View all photos for Two Bedroom Apartment

A hotel room with a bed, a television, a lamp, and a view of a balcony.

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free wired internet

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About this property

Diamond Westlake Suites

This smoke-free aparthotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 906150
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Diamond Westlake Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Diamond Westlake Suites?

As of 9 October 2026, prices found for a 1-night stay for 2 adults at Diamond Westlake Suites on 11 January 2027 start from NZ$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Diamond Westlake Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Westlake Suites?

Self-parking is free at this property.

What time is check-in at Diamond Westlake Suites?

Check-in begins at 2 PM.

What time is check-out at Diamond Westlake Suites?

Checkout is at noon.

Does Diamond Westlake Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 800000 per vehicle applies.

Where is Diamond Westlake Suites located?

This family-friendly Hanoi aparthotel is located on a lake, within 3 mi (5 km) of West Lake, Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Diamond Westlake Suites Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 347 out of 535 reviews
Rating 8 - Good. 131 out of 535 reviews
Rating 6 - Okay. 41 out of 535 reviews
Rating 4 - Poor. 11 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Check-in

9.2/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very lovely clean rooms, great staff, and amazing breakfast choice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice hotel, wonderful service with good food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was good stay with peaceful moment. The breakfast is also very good, too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
very good and kids friendly environment. close to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, great staff and a convinience store in the property
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Service was fantastic
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent experience stayed, very cleaned and roomy, would return next time in town visit. Nice and helpful staffs. Earned 5 starts from me.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed the area, there were plenty of different food options and wasn’t as busy as Hanoi old quarter Only thing that let it down for us was the bed was extremely firm but besides that perfect
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious clean apartment, although slightly old fixtures
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Stayed 4 nights in Dec 2025