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Apartment

City Stays Belém Apartments

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Photo gallery for City Stays Belém Apartments

Living area
Terrace/patio
Exterior
Room
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air-conditioning
  • Outdoor space

Explore the area

View map
Tv. da Memória 48, Lisbon, Lisboa, 1300-402
  • Place, Jerónimos Monastery
    ‪7 min walk‬
  • Place, Pastéis de Belém
    ‪8 min walk‬
  • Place, Belém Tower
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪17 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Room

Superior Apartment

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

City Stays Belém Apartments

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchenette with an oven, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker. Housekeeping is available on request.
City Stays Belém Apartments offers 4 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds and dining tables. Accommodation at this 3-star apartment has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers.

Bathrooms include a shower. 36-inch Smart televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests are required to download the property's WHATSAPP mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 81931/AL, 81932/AL, 81933/AL, 81935/AL
Property # 91771923
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is City Stays Belém Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stays Belém Apartments?

This property doesn't offer parking.

What time is check-in at City Stays Belém Apartments?

Check-in start time: 4:30 PM; check-in end time: anytime.

What time is check-out at City Stays Belém Apartments?

Checkout is at 11:00 AM.

Where is City Stays Belém Apartments located?

Situated in Lisbon, this apartment building is 0.4 mi (0.7 km) from Jerónimos Monastery and 1.3 mi (2.1 km) from Belém Tower. Avenida da Liberdade and Marquis of Pombal Square are also within 6 mi (10 km). R. Bica Marquês Stop is 6 minutes by foot and Cç. Ajuda (GNR) Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

City Stays Belém Apartments Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 43 out of 66 reviews
Rating 8 - Good. 16 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Check-in

9.4/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

eloisa

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Elegio

Liked: Cleanliness, property conditions & facilities, communication
Definitely going back to stay here!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lucy

Great location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sandra Goncalves

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place.. quite.. very safely.. so amazing..
Stayed 6 nights in Mar 2025
Verified

8/10 Good

shadi

Liked: Cleanliness, amenities, property conditions & facilities
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Isange

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love it! Great place to stay!
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Home

Liked: Cleanliness, room comfort, communication

Excellent stay!

Our family of five really enjoyed our stay! The hosts communication was amazing and they were responsive to every issue.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best place
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

MARCELo

Liked: Cleanliness, room comfort, communication
Great stay. Very comfortable and just like the pictures. The only issue is the water leaking from the shower box. Would stay ther again.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort, communication
Well located property, clean and well equipped, support and information from the agent, Mafalda, was second to none
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Hariclia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a convenient location and walkable to my conference as well as small restaurants and some shopping.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, property conditions & facilities, communication
Lovely place to stay. Totally worth it.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location!! The apartment was clean and family friendly. I’ll definitely rebook for my next visit.
Stayed 11 nights in Oct 2024
Verified

8/10 Good

Ellinor

Liked: Cleanliness, room comfort, communication

Nice part of the city

Nice Apartment with balcony. In a nice neighbourhood close to the tram and bus. Hard beds for us Scandinavians.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Anne

Liked: Cleanliness, amenities, communication
The apt can use a paint job, cleaner bathroom & shower. Supply of at least one dish towel would be convenient, replacement of frying pan & small supply of laundry detergent & sufficient liquid dish soap would have been helpful.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

M

Liked: Property conditions & facilities, communication
Except for the bathrooms, the rest of the apartment was immaculately clean and very quiet, with comfortable beds, working amenities. Check in / check out was smooth. Wonderful, helpful manager. Room for improvement - the bathrooms were smelly, probably coming from the drainage system, and could be better equipped with a few simple convenience features such as proper hooks to hang up towels and clothes, shelving to keep toiletries while having a shower, and extra bath linens.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Our hostess Mafalda was extremely helpful. The apartment has a wonderful balcony with a fantastic view. The best place I could hope for!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Superb place for bigger groups in great area

Lovely stay for 5 days at City Stays Balem with family if 5 adults. Apartment had all the necessities and was in a quiet area (with supermarket nearby) and walking distance to Balem Waterfront. Best of all, communication with the ‘host’ was easy by WhatsApp and they managed to support immediately.
Stayed 6 nights in May 2024
Verified

8/10 Good

Suzanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very large and light apartment.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Evanda

Liked: Cleanliness, communication
Out stay was pretty good. The size of the couch was good but not the bed. The bed was pretty uncomfortable and small. And also the utilities in the kitchen was pretty poor. But we felt safe and happy.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Bernardete

Liked: Cleanliness, room comfort, communication

Clean and well situated apartment

The place was nice and clean and located in a central location. The only issues were the shower is a little awkward and leaks to the rest of the bathroom and the dishwasher was not working. Also the washing machine took a long time to do a small load of clothes.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Luis

Disliked: Communication

Check in from Hell

Check in host was not available. 2 phone numbers that were posted were not responsive. Check in message day before came from a number that was on holidays. Delayed our check in and left us stranded on street 2 1/2 hrs in 34 degree weather. Only The hairdresser across the street was able to contact them for us and also told us that this happens multiple times a week. It’s embarrising.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Tülin

Liked: Cleanliness, room comfort, communication

Beautiful Belem

Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Jacalyn

Liked: Communication

Great Location and Host

This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
Stayed 5 nights in May 2025

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