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Aparthotel

Torre Sofia Cancun

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Photo gallery for Torre Sofia Cancun

Outdoor pool
Outdoor pool
Exterior
Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
The current price is NZ$124
includes taxes & fees
11 May - 12 May

Explore the area

View map
9 Av. Sayil, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪8 min walk‬
  • Place, Dubai Palace Casino
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Choose your unit

View all photos for Comfort Loft Estudio 1E

Room

Comfort Loft Estudio 1E

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft Estudio 1B

Room

Comfort Loft Estudio 1B

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft Estudio 1C

Living area

Comfort Loft Estudio 1C

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft Estudio 1A

Living area

Comfort Loft Estudio 1A

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment Apto - 2A

Living area

Family Apartment Apto - 2A

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 2C

Room

Family Apartment Apto - 2C

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 2D

Room

Family Apartment Apto - 2D

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 3A

Living area

Family Apartment Apto - 3A

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 3C

Room

Family Apartment Apto - 3C

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 3D

Room

Family Apartment Apto - 3D

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 4A

Living area

Family Apartment Apto - 4A

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 4C

Room

Family Apartment Apto - 4C

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Apartment Apto - 4D - PH

Room

Premium Apartment Apto - 4D - PH

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for City Apartment Apto - 2B

Living area

City Apartment Apto - 2B

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Apartment Apto - 3B

Living area

City Apartment Apto - 3B

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Apartment 4B

Private kitchen

City Apartment 4B

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Loft Estudio 1D

Room

Comfort Loft Estudio 1D

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Torre Sofia Cancun

This aparthotel features an outdoor pool, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a microwave and a kitchen island. Comforts include premium bedding and a down duvet. Other touches available are free WiFi and a furnished patio.
Torre Sofia Cancun offers 17 air-conditioned accommodations, with a hairdryer. Rooms open to furnished patios. This individually decorated and furnished accommodation includes kitchen islands. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 32-inch Smart televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors
Please turn off all the Acs and lights

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number GJA2206271L9
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Property is located within an airport and access is restricted to airport travellers only
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Torre Sofia Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Torre Sofia Cancun?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Torre Sofia Cancun on 11 May 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Torre Sofia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Torre Sofia Cancun?

Extended parking is available for USD 5 per night.

What time is check-in at Torre Sofia Cancun?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Torre Sofia Cancun?

Checkout is at 11:00 AM.

Where is Torre Sofia Cancun located?

Located in Downtown Cancun, this luxury aparthotel is within a 10-minute walk of Plaza Las Americas and Royal Yak Casino and Sports Book. Amerimed Hospital and Dubai Palace Casino are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Torre Sofia Cancun Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 67 out of 110 reviews
Rating 8 - Good. 23 out of 110 reviews
Rating 6 - Okay. 9 out of 110 reviews
Rating 4 - Poor. 5 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Check-in

8.8/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay with awesome staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

GM

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, amenities, communication
Great price for good room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Haydar

Liked: Cleanliness, amenities, property conditions & facilities, communication
So nice place and friendly and helpful staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

shauna

Liked: Cleanliness, property conditions & facilities, communication
Jorge very helpful. Place was exactly as expected. Wish we had more time to enjoy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my Second Stay here and Both Time I Enjoyed myself staff was Friendly and security was Great The Area was in a Great location near the Mall about 5-7 minutes Walk I will definitely Be back Again .. From Atlanta Ga
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities, communication
Nice clean apartments feel like home
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shavonta

Liked: Cleanliness, property conditions & facilities, communication
Had a great 1 night in penthouse will definitely book again
Stayed 1 night in Aug 2025
Verified

8/10 Good

Derek Roger

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient location. Door code was provided by front desk security and not provided in advance which was confusing as this is not what was communicated in the instructions.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place for couple of days
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kedjeloba

Liked: Cleanliness, property conditions & facilities
Great location. Clean and spacious apartment. Good wifi and convenient for remote working.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nicely located
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Juan Pablo Reyes

Liked: Cleanliness, amenities, property conditions & facilities, communication
What's not to like? It's the perfect place to stay if you want a nice and cozy vacation with eveything you need in walking distance. Also to mention the service and staff are wonderful, they make you feel at home. We will certainly be back! :)
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jurdy

Liked: Cleanliness, room comfort, communication

Location modern

Great location. Really clean and modern. Very safe security.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ifigenia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good location and clean apartment. Only thing I would say could be improved is just the power of the showers aside from that great stay!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Nadine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was on busy street, short distance to shopping mall and many restaurants.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rolonda

Liked: Cleanliness, property conditions & facilities, communication
I would book again
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Sheila

Wasn’t super impressed with the place - definitely not what the pictures show when booking online. The hot tub took forever to fill because the water was barely flowing plus it wasn’t hot water- mire like lukewarm. The shower water pressure was very minimal
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CLESIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well maintained and super clean.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to chill
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Deandre Martinique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this stay! The room was clean and exactly as pictured. The area was very safe and accessible, and when I did get in touch with the staff they were very responsive and helpful. The rooftop pool was great, albeit the tiling definitely needed to be cleaned but it was a nice addition to the stay. There are TONS of restaurants in the surrounding area and right across from a mall with a grocery store inside. This location was very convenient as it was both close to the city area and the beach as well (about 10-25 min drive away depending on which beach you were going to) One of my few drawbacks was that the shower head was not working very well and our room didn't get a cleaning refresh as per their policy for a week's stay until the day before we were leaving.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, room comfort, communication
The place was astoundingly good. Amazong staff and cute little cafe on the first level.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities, communication
Extremely well and clean place. Close to pretty much everything!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kedjeloba

Liked: Cleanliness, property conditions & facilities
Good central location in Cancun city. The place is good for remote working. It has a nice coworking space. Good wifi. Help full staff. The apartment is clean and spacious. I recommend.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

A great place at an amazing.

I cant suggest this place enough. The staff the property and location are all better than i could have hopped for. The cost is second to known. Best price around.
Stayed 10 nights in Feb 2025