Verified
2/10 Terrible
Jo
3 July 2023
Disliked: Cleanliness, room comfort, communication
DISGUSTING AND FILTHY
Disgusting. Absolutely filthy. When I saw our room I felt sick. The worst value for money room I have seen in 30 years of travel.
The manager would not swap our room, nor negotiate the price, nor refund, despite trying to negotiate for an hour.
We could not contact Hotels.com as their website was down and our phone went flat.
By then, unfortunately we had to stay as we could not double up on our budget.
Two of us spent an hour cleaning with detergent and paper towels we had to buy, before we put our bags in. We took towels to cover the couch and dog bed mattress.
We had pre-paid for two nights, the most expensive room we've had in 60 days of being in Turkey, more even than Istanbul, because we thought we were getting a decnt apartment. Nothing. Not even a chair, a cupboard or a hook. No soap, toilet paper, hot water or decent bedding.
Nor is there WiFi, TV, breakfast, or anything even the most basic cheap pansiyons have. I would not put a stray dog in that room.
We felt totally ripped off.
DO NOT STAY HERE.
Jo
Stayed 2 nights in Jun 2023
