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Aparthotel

MainStay Suites Williamstown

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Photo gallery for MainStay Suites Williamstown

Room
Front of property
View from room
Living room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Self-parking available
  • Pets allowed (fee applies)
  • Washer/dryer
  • Air-conditioning
  • Garden
  • Free Wi-Fi
The current price is NZ$245
includes taxes & fees
31 May - 1 Jun

Explore the area

View map
1 Syme Street, Williamstown, VIC, 3016
  • Place, Commonwealth Reserve
    ‪1 min walk‬
  • Place, Melbourne Seaplanes
    ‪2 min walk‬
  • Place, Ferguson Street
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Choose your unit

View all photos for 2 Bedroom Premium, 1 Queen Bed, Non Smoking

Room

2 Bedroom Premium, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Accessible, 1 Queen Bed, Non Smoking

Room

Studio Accessible, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom, 1 Queen Bed, Non Smoking

Room

1 Bedroom, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom, 1 Queen Bed, Non Smoking

Room

2 Bedroom, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

MainStay Suites Williamstown

This aparthotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a washer/dryer. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a microwave and a coffee/tea maker.
MainStay Suites Williamstown offers 40 air-conditioned accommodations with washers/dryers and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in fee: AUD 25

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 350 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 55.0 per night.

Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 25 per night
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 9717428
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is MainStay Suites Williamstown pet-friendly?

Yes, pets are allowed at this property. There's a fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Williamstown?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Williamstown on 31 May 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Williamstown?

Self-parking is available for AUD 25 per night.

What time is check-in at MainStay Suites Williamstown?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at MainStay Suites Williamstown?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is MainStay Suites Williamstown located?

Located in Williamstown, this aparthotel is within 9 miles (15 km) of The District Docklands, Marvel Stadium and Collins Street. Melbourne Central and Crown Casino are also within 9 miles (15 km). Williamstown Station is 10 minutes by foot and Williamstown Beach Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

MainStay Suites Williamstown Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 133 out of 329 reviews
Rating 8 - Good. 132 out of 329 reviews
Rating 6 - Okay. 42 out of 329 reviews
Rating 4 - Poor. 18 out of 329 reviews
Rating 2 - Terrible. 4 out of 329 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Check-in

8.8/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love staying here for the convenient location, the size of the rooms are huge and it's always very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tamsyn

Liked: Cleanliness, property conditions & facilities, communication
Staff, location and restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Dog friendly! Fantastic location, spacious and clean rooms and welcoming staff!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Martine

Liked: Cleanliness, room comfort, communication
We had a balcony, the room was great, the staff were helpful. Enjoyed our stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Britta

Liked: Cleanliness, property conditions & facilities, communication
Very comfortable bed, lovely setting, great restaurant..pleasant staff …wonderful position.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and being pet friendly made it the prefect spot to stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect position. Very comfortable. Great dining room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities, communication
the service and staff was first class , really made our stay very enjoyable
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay thank you
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities
Front desk staff are great, location is perfect, accommodation is dated, dirty with basic amenities. We had to move to a second room as the bathroom was foul in the first; the second room also hadn't been cleaned properly. These are not corporate residences, they are Couldn'tCareLess Residences.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close by the city
Stayed 2 nights in Aug 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice waterfront property. Spacious room.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Gregory

Liked: Cleanliness

Business stay

Good location close to eating places. Room a bit worn in places. Nice to have a dishwasher and a full stove, partial view to ocean restricted.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Cia

Liked: Cleanliness, communication
Room was clean but no deep soak bath tub as stated in their info. Staff were pleasant & helpful. Generally underwhelming experience but complimentary use of the coffee pod machine in the foyer for guests was a welcome addition to the usual crappy coffee sachets found in room did relieve a small amount of disappointment.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, price and area surrounding
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located for our stay. Great manager very pleased with how we were looked after.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Steph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location, spacious modern rooms, friendly welcoming staff, inroom dining available ample dining options super close by, definitely will stay again.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Rosa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice beautiful view of Williamstown boating area close to restaurants
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Darrell

Liked: Amenities, property conditions & facilities, communication
Beautiful view in a great historical area
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Alison

Liked: Cleanliness, communication
Location Location great adjoining restaurant.Saturday evening music from Pub/Restaurant very loud and went very late
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location right on Gem Pier. Lovely view over the water. We use two beds so needed one brought in. The foldaway bed was amazingly comfortable, and there was still plenty of room to move around it.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication
This went very well. The view over the yachts was very good. The staff were helpful & the 'studio' I stayed in had everything you could want (apart from the balcony which was under repair). Close to food & open space. Very likely to stay there again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noelene

Liked: Cleanliness, property conditions & facilities, communication
Ease of getting there, staff were friendly & helpful