Aparthotel

Apart - Hotel Casa Serena

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Photo gallery for Apart - Hotel Casa Serena

An indoor swimming pool with a clear blue water surface, surrounded by bamboo plants and seating areas.
Three clear glass candle holders with candles on a wooden surface.
A multi-story hotel with a curved entrance, balconies with potted plants, and a clear blue sky.
A hotel lobby with framed artwork on the walls, a reception desk, a sofa, and a large lamp.
Two double beds with yellow and green striped bedspreads, a wooden floor, and a small table with chairs in a room with a blue accent wall.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Room to spread out

    Enjoy spacious layout that give everyone more room to relax.

  • Outdoor pool

    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

  • Centrally-located

    You're never far from where you need to be with this convenient location.

  • Discover nearby landmarks

    Walk to Oakland Mall

Popular amenities

  • Balcony or patio
  • Restaurant
  • Valet parking included
  • Kids’ pool
  • Room service
  • Free kid’s club
The current price is NZ$226
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪8 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Room

Comfort Suite, 2 Bedrooms, Kitchen

  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, air conditioning unit, TV, and a bench.

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk, an air conditioner, and a view of greenery.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

A bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Comfort Suite, 2 Bedrooms, Kitchen

  • 8 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Master Suite

A kitchen with granite countertops, stainless steel appliances, and wooden cabinets.

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Grand Suite

A living room with a sofa, two armchairs, a coffee table, and a decorative vase.

Grand Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
  • Free wired internet

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About this property

Apart - Hotel Casa Serena

This aparthotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe and 24-hour room service. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a dining area.
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per night

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per night.

Payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 9801581
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Apart - Hotel Casa Serena have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of 20 September 2026, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on 27 October 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apart - Hotel Casa Serena pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apart - Hotel Casa Serena?

Self-parking and valet parking are free at this property.

What time is check-in at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Apart - Hotel Casa Serena?

Checkout is at 1 PM.

Does Apart - Hotel Casa Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-4:00 PM on request. A fee of USD 20 per vehicle applies.

Where is Apart - Hotel Casa Serena located?

This family-friendly Guatemala City aparthotel is located in a shopping district, within a 10-minute walk of Plaza Fontabella Shopping Center, Avia Mall and Gran Centro Los Próceres. Oakland Mall and Avenida La Reforma are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 105 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 3 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

9.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, excellent housekeeping customer service, definitely recommend it!!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious rooms/apartments. Friendly staff.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I stayed twice and will do it again!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Safe and Central location, and friendly staff. Couch looked a little run down but overall the apartment was clean and convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Very clean, spacious, and felt very safe!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, safe, spacious, convenient & perfect for what we needed. Not to mention having a refrigerator is a huge bonus when traveling in Guatemala. The only minor down side was how hard the pillow was but overall, it was a great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly and cordial. The hotel well kept and clean. The room was big, clean, pretty, all amenities working and with air conditioning. I definitely will book it again in the future.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed for 5 days and loved the one bedroom, 1.5 bath apartment. The kitchen was lovely and well equipped for stay-in cooking. The area is very safe and walking distance to museums, the zoo, and the Oakland mall. Lots of good restaurants around. They take good care of the property (clean) and the door men were very nice and helpful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I had a wonderful stay at Apart
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, first class accommodations
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious rooms and living room area. Great value for the price especially if you want a separate bedroom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good value. Helpful staff
Stayed 2 nights in Nov 2024