Aparthotel

ONTO Tonalá Mexico City

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Photo gallery for ONTO Tonalá Mexico City

A wooden door leading to a balcony with a view of a cityscape at sunset.
A modern living room with a sofa, a round wooden table, a chair, and a large window with a view of greenery.
A modern bedroom with a large bed, a nightstand, a mirror, and a view of the outdoors through large windows.
A modern, multi-story building with a curved facade, surrounded by lush greenery and a pedestrian walkway.
An outdoor patio area with a wooden wall, seating, and potted plants.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Paseo de la Reforma

Popular amenities

  • Rooftop garden
  • Spa services on site
  • Room service
  • Coffee shop
  • Kitchenette
  • Free cots/infant beds

Explore the area

View map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Place, MUCA Roma
    ‪2 min walk‬
  • Place, Centro Cultural El Punto
    ‪2 min walk‬
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Choose your unit

Apartment (A)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment (B)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment (C)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment (D)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Frequently asked questions

Is ONTO Tonalá Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 27 per accommodation, per night. Service animals are exempt from fees.

How much is parking at ONTO Tonalá Mexico City?

This property doesn't offer parking.

What time is check-in at ONTO Tonalá Mexico City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ONTO Tonalá Mexico City?

Checkout is at noon.

Does ONTO Tonalá Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is ONTO Tonalá Mexico City located?

Located in Roma Norte, this aparthotel is within a 15-minute walk of Avenida Insurgentes, Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 miles (5 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

ONTO Tonalá Mexico City Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 73 out of 107 reviews
Rating 8 - Good. 17 out of 107 reviews
Rating 6 - Okay. 11 out of 107 reviews
Rating 4 - Poor. 3 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

9.6/10

Cleanliness

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Centrally located. Spacious and clean rooms. Close to shopping and restaurants
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lovely hotel… great location, really nice room
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Such a great place to stay! The hotel is beautiful, very clean, and the staff were all so friendly and welcoming. The location was perfect and made getting around really easy. I had a wonderful experience and would absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was exceptional!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
True hidden gem in a great location, loved everything about this hotel, flats, breathtaking views from the rooftop and super friendly staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Had an absolutely incredible five day stay at ONTO Tonalá Mexico City. Check in process was quick and easy, the room was gorgeous, spacious and always clean. They had complimentary pastries for breakfast and the staff were incredibly helpful and went above and beyond to make our stay the best. The location is perfect too because we could walk to pretty much anywhere within 10-15 minutes. This is a great option if you’re staying in Roma Norte.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay here again.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
10/10 superb! Fantastic rooms, super clean and modern. Great location and amazing views from rooftop. Staff is extremely helpful and accommodating. I would personally like to shoutout Abraham at the front desk who made our stay very comfortable, he was super friendly and helpful.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is an upscale boutique hotel with a very cool vibe. No gym or restaurant or room service but a kitchen adequate for snacks. Coffee in the rooms and lobby and fresh croissants in the morning. Extremely clean, very helpful warm staff. Huge rooms (only 44 over 11 floors) with ultra modern layouts. Very quiet rooftop garden area for lounging. Trendy neighbourhood with so many great restaurants.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place but a little noisy.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Stayed 3 nights in Oct 2025