Volgelsheim apartments

This Hotel cannot be recommended. They were unable to provide the type of room we had booked. Instead of fronting up and acknowledging they put us in a cheaper, smaller, lower standard room that was not fit for purpose. When confronted the Manager did accept the problem and agreed to sort out compensation for the error. In spite of direct contact and the involvement of Hotels.com there has been no attempt to correct their error. They should be removed from the Hotels.com property list.