Charter Oak pet-friendly rentals

As they allow pets, we had an issue with the bedding smelling of cat urine. they did fix it the bext day. It was advertised as having laundry facilities but when we got there the laundry facilities were an additional charge and locked up. The twin bed was ok, but the pull out sofa was uncomfortable and shedding its pleather. The place didnt feel clean (dusty sills, greasy spice rack etc), and the kitchen facilities were non existent. no sink or hot plate. cutlery and plates were plastic and paper. Hot water tap didnt dispense hot water. bad water hammer. shower pressure was very low. Wouldn't stay again. The t