10/10 Excellent
Gary G.
6 December 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
3 generational 4-night stay
During our recent visit to London, we spent four nights at the property in Marylebone. While the apartment was as described, we were not greeted by a host to help sort out any of the initial logistics which led to some unexpected delays and confusion, simple things like, ensuring, proper access to the apartment, use of electronics (ie. washing machine, lighting, heat, microwave, TVs) and a general overview of the apartment, and the area were left unattended to. This is particularly annoying, because as Americans, we are unfamiliar with European products. Communication with the owner via Vrbo it’s not only in efficient, but puts the burden on the renter when the experience for the renter should be seamless. While an initial annoyance, we did not like this dampen our London experience.
The apartment for spacious and comfortable for a multi generational family. Appliances were modern and decor eclectic. We were unaware that the apartment was basement level with a spiraling staircase going down to the front door. This entryway could pose challenges for those with difficulty walking up and down stairs.
Overall, our lodging experience was fair. Upgrades to TVs and soft goods are recommended along with a live meet and greet to ensure proper use of the apartment facilities, correct
Gary G.
Stayed 4 nights in Nov 2023
