Condo

New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area

Photo gallery for New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area

Master Bedroom
A pool area with a hot tub, lounge chairs, and palm trees.
An aerial view of a marina with numerous boats docked, a bridge in the distance, and the sun reflecting off the water.
The Village of Baytowne Wharf - Enjoy one of the many restaurants around the Village, some of which are waterfront!
A building with a covered patio, surrounded by lush greenery and palm trees.

Reviews

8.2 out of 10
Very good

Highlights

  • Garage parking available
    Enjoy the convenience of garage parking - a rare offering in the area.
  • Discover nearby landmarks
    Near Baytowne Wharf
1 bathroomSleeps 4

Popular amenities

  • Spa pool on site
  • Swimming pool
  • Waterpark access
  • On-site fitness centre
  • Barbecue
  • Air-conditioning

Explore the area

View map
Miramar Beach, FL
  • Place, Baytowne Wharf
    ‪1 min walk‬
  • Place, Blast Arcade and Laser Maze
    ‪3 min walk‬
  • Place, Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
    ‪3 min drive‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪43 min drive‬

Rooms & beds

0 bedrooms (sleeps 4)

1 bathroom

Bathroom 1

About this property

New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area

POOL UPDATE: From October 26 through November 10, the complex pool will be temporarily closed as it receives scheduled resurfacing improvements. Guests may still enjoy access to the Audubon and Phil Hummel Aquatic Center SOA pools during this time! Resurfacing is dependent on weather conditions, so the project timeline may shift if weather causes delays. Thank you for your understanding while these updates are completed!


Pilot House 328 is a charming third-floor studio vacation rental in the heart of the vibrant Village of Baytowne Wharf at the world-famous Sandestin Golf and Beach Resort. This cozy hotel-style condo offers the perfect blend of comfort, convenience, and location for your next Miramar Beach getaway on Florida’s stunning Emerald Coast. Even better, this unit features a lock-out door, giving guests the unique opportunity to also rent adjoining Pilot House 330 for an expanded 2-bedroom, 2-bathroom vacation setup — ideal for families, couples traveling together, snowbirds, golf groups, and friends wanting extra space while staying connected.

Wake up just minutes from the sugar-white sand beaches and crystal-clear emerald waters that make Destin and Miramar Beach one of the top beach vacation destinations in Florida. Guests enjoy FREE resort tram service to the private beach access, located approximately 2.5 miles away on the south side of the resort, making beach days effortless and stress-free.

Inside the condo, you’ll find everything needed for a relaxing stay, including:

Two comfortable double beds
Flat-screen HDTV
Convenient kitchenette with mini refrigerator, microwave, toaster, coffee maker, plates, cups, and silverware
Full bathroom with shower/tub combo and added shelving for extra storage
Access to on-site laundry facilities located on every floor

Located steps from Baytowne Wharf’s restaurants, shopping, nightlife, family entertainment, marina activities, seasonal festivals, and live music, this vacation condo places you in the center of all the action. Spend your days exploring championship golf courses, resort pools, tennis courts, biking trails, waterfront dining, boutique shopping, and the beautiful beaches of the Emerald Coast.

Whether you’re planning a romantic beach escape, family vacation, weekend getaway, or extended stay in Sandestin Resort, Pilot House 328 offers an unbeatable location near Baytowne Wharf with all the essentials for a memorable Florida beach vacation.


Enjoy fabulous amenities at the Pilot House complex inside the Sandestin® Golf and Beach Resort:
- huge lagoon community swimming pool
- access to 2 other Resort pools (tram ride away)
- hot tub & cold tub
- kiddie pool
- fitness room with weights and cardio machines
- fast, free wifi
- free parking (1 car per unit)
- community grills
- vending machines
- easy walk to Baytowne Wharf and Sandestin® Conference Center


You will be provided with some of the most desirable amenities while you are here:
- Beach chairs and umbrella in the property
- Complementary shuttle service to the beach access
- No check-in necessary: keyless entry (Check in at 4pm, Check out at 10am)
- After hours emergency service


Nearby points of interest:
- The Village of Baytowne Wharf
- Grand Boulevard
- Silver Sands Outlet Mall
- Destin Commons
- Harborwalk Village
- 30A


* NO SMOKING/NO PETS
* Renter must be at least 25 years of age.


All information provided is deemed to be correct but is subject to change.


Sandestin® is a registered trademark of Sandestin Investments and is used for location purposes only.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 1007729vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Miramar Beach

Located in Miramar Beach, this condo is near theme parks and by the sea. Big Kahuna's Water and Adventure Park is a popular attraction and the area's natural beauty can be seen at Miramar Beach and Destin Beaches. Blast Arcade and Laser Maze and Rainforest Black Light Golf & Arcade are also worth visiting. Jet skiing, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with cycling nearby.
Map
Miramar Beach, FL

What's nearby

  • Baytowne Wharf - 1 min walk - 0.0 km
  • Choctawhatchee Bay - 3 min walk - 0.3 km
  • Blast Arcade and Laser Maze - 3 min walk - 0.3 km
  • Raven Golf Club - 17 min walk - 1.5 km
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 3 min drive - 2.1 km

Getting around

  • Fort Walton Beach, FL (VPS-Northwest Florida Regional) - 45 min drive

Restaurants

  • ‪Marina Bar And Grill - ‬8 min walk
  • ‪Cantina Laredo - ‬4 min drive
  • ‪The Village Door Restaurant & Entertainment - ‬6 min walk
  • ‪Dude & Meatball's - ‬3 min walk
  • ‪Craft Bar Grande Blvd - ‬4 min drive

Frequently asked questions

Does New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area?

On-site parking is available at the property.

What time is check-in at New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area?

Check-in begins at 4:00 PM.

What time is check-out at New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area?

Checkout is at 10:00 AM.

Where is New Listing! Pilot House 328 ~ beach tram, free wifi, huge pool area located?

Situated by the sea, this condo building is within 1 mi (2 km) of Baytowne Wharf and Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. Blast Arcade and Laser Maze and Choctawhatchee Bay are also within 10 minutes.

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

9.2/10

Cleanliness

9.8/10

Check-in

8.6/10

Communication

9.2/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice and central to location

Very clean, communication for codes and all entry access was great ! Very central location.
Stayed 2 nights in Aug 2022
Response from VrboOwner on 8 November 2022
Thank you so much for your review and feedback! We are delighted that you enjoyed your time with us, and hope to welcome you back soon!
From a partner site

10/10 Excellent

Great Value!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely room with fun amenities!
Stayed 3 nights in Aug 2018
Response from VrboOwner on 5 March 2020
Yay! We're so glad you loved the unit and took advantage of the fun amenities! Thanks for the 5-star review, we appreciate it!
From a partner site

10/10 Excellent

Peaceful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was exactly what we needed, it’s small but when you’re in Destin you stay inside!!
Stayed 2 nights in Aug 2018
Response from VrboOwner on 5 March 2020
Exactly, no one comes to Destin to stay inside! We're happy the efficiency unit suited your needs and appreciate the 5-star review. Next time you visit, stay a little longer and maybe pick out a larger unit on the beach, so you can get the full effect. Be sure to mention our repeat guest discount!
From a partner site

10/10 Excellent

Nice stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was better than expected. Super clean and beds very comfortable. There are lots of stores and restaurants downstairs, plus live bands in the evenings. There’s also a pool and hot tub if you want a break from the beach
Stayed 3 nights in May 2020
Response from VrboOwner on 8 June 2020
Thank you for your review Cecilia! We are so glad you enjoyed staying in this unit and all of the amenities close by! We hope to have you back with us soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Love it

Everything was great & I love the text communication when needed. Will return & tell others to join.
Stayed 2 nights in Oct 2022
Response from VrboOwner on 8 November 2022
Thank you so much for your review! We are so happy to hear that your stay with us perfect, and we hope to welcome you back again soon!
From a partner site

10/10 Excellent

The Hall Faimily

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our experience was wonderful! Our only issue was that we weren’t there long enough to explore the property. However, we WilILL be back.
Response from VrboOwner on 5 March 2020
Hi, Tim! What a great "problem" to have! We are excited that ya'll can come back down soon and experience all the glory of Sandestin and the local areas <3 We truly are blessed to call this home. Make sure to book direct when you are ready so we can get your repeat renter discount added in for your next vacation! Take care :)
From a partner site

10/10 Excellent

Pilot House 328- Spring Break 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Pilot House 328 was perfect for the trip my daughter and I took over Spring Break. The size was perfect as it was just the 2 of us; location was great, and management was very quick to answer any questions we had. We had plenty of activities right outside in Baytowne Wharf; Jolee Island was a short walk and the tram allowed us to travel to additional locations without the need to drive, search and pay for parking. Overall, this was a great experience. All staff- whether it be within Pilot House; local cafés; those working the activities within the resort or the tram driver- we very pleasant and helpful. Definitely a place we will visit again!
Response from VrboOwner on 22 March 2023
Thank you so much for your review and kind words! It is wonderful to hear that you had such a great time with us, and we are thrilled that our staff helped make your stay enjoyable. We hope to welcome you back soon!
From a partner site

10/10 Excellent

April 2022 Stay

We had an amazing time! Our room was great, the atmosphere was fantastic we loved every bit of our trip! Will most def stay here every time we visit from here on out! Thank you so much for having us!
Response from VrboOwner on 30 May 2022
Thank you so much for your review! We are so happy that you had a blast, and hope you made many wonderful memories here! We are looking forward to your next visit!
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

When was good but needs some updates

The room was quite dark. Yes, there is a window but that window doesn’t let in a lot of light, and we had two lamps in the room but only one worked/Bulb was burnt out. Needs a bigger TV in the room so that the whole family can enjoy. Towels, maybe some beach towels? Or trade out regular towels after a couple days? We love the location, as we have stayed in the Square at other condos a few times. I just want to give you a bit of advice to make your customers stay a better one.
Stayed 3 nights in Jul 2021
Response from VrboOwner on 7 September 2021
Thank you for your feedback. We will certainly trade out towels if needed, feel free to always give us a call during your stay! We certainly want to ensure only the best for our guest.
Verified review

2/10 Terrible

Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy

Wouldn't rent this or recommend

The beds were horrible. They were so uncomfortable and made loud noise when you move so you could not sleep. They need to be replaced. Also assumed there room did not have a chair to sit on. The room temp wouldn't stay comfy either. When we did get to talk to someone they said they would move us only to get another call saying that was going to happen. When I asked for a refund for the rest of our stay so we could try to get somewhere at least to get some sleep again I was told no. So now I get to go through more hassle to dispute this and at least get a partial credit. VERY DISAPPOINTED AND WILL DEFINITELY GET THIS INFO OUT EVERYWHERE I CAN!
Stayed 4 nights in May 2021
Response from VrboOwner on 5 June 2021
We hate to hear about any dissatisfaction. Studios are certainly designed for on the go guest. Beds are certainly a preference and we are sorry they weren't right for you. We did check the AC and confirm it was working within 15 minutes of your work order.
From a partner site

8/10 Good

Fun Location

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our short stay at Pilot House and really took advantage of the fun location. Pilot House is just steps away from Baytown Wharf village, which includes lots of enjoyable restaurants and shops. Also appreciated the nice pool area.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great resort

Room on smaller side but we knew that going in. Tons of things to do in walking distance and great pool.
Stayed 3 nights in Apr 2021
Response from VrboOwner on 7 May 2021
We are so glad you had a good stay and look forward to having you back in the future!
From a partner site

8/10 Good

Convenient for Wine Fest

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental was available about an hour before check-in time, which was nice. It's all the way at the end of the hallway on the main level of the Pilot House. Upon arrival, it appeared clean, but had a light bulb out. We were able to take one from the bathroom fixture to replace. It's very dark in the room as it's a lockoff and is technically only a bedroom and bathroom. I dropped my earring when taking it out and was horrified to look underneath the DVD player and the beds. It was very dirty and looked like they hadn't cleaned underneath in a long time. Overall, not a bad unit, but definitely not as great as some of the other units I've stayed in. It was nice to be in the village for Wine Festival 2021.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for What We Needed

As listed, this is set up like a hotel room with two double beds, a nightstand and dresser. There is a small mini fridge, microwave, and toaster available. Beach chairs and umbrellas in the closet for use. Location is great - close to pool area and parking garage. Easy access to Baytowne Wharf. Shuttle access right out front door of Pilot House. Communication was excellent and we did book two events with their partner xplorie for deep sea fishing which was amazing, and a snorkel/dolphin cruise. Again it was enjoyable and both were great prices. Took away one star only because they came to repair an outlet, but power to it was never restored. We mad with work with others in the room though. Also the bed frame on the bed closest to window did not have the plastic covers, leaving a sharp edge exposed and easy to scrape your shin on. This happened to my spouse and it did require antibiotic treatment as he developed cellulitis where it broke the skin. All in all it is a great place if you aren't planning on spending much time in the room and just need a place to sleep after enjoying all the resort and Destin area have to offer.
Stayed 5 nights in Mar 2021
Response from VrboOwner on 23 March 2021
We are so glad you enjoyed your stay! We look forward to having you back in the future! I am sorry for your incidental and hopeful he recovered easily.
From a partner site

2/10 Terrible

October 2019 Stay

We love this area, this is our 5 time here, But, this time maybe we didn’t pay Attention to the room’s condition. We rented for 5 nights, just my husband and me ( 25 Anniversary ) Very very uncomfortable time, We don’t have any chair, table, patio or a place to sit and eat or drink a coffee 🙄 We have 2 beds( we don’t need 2 beds, 1 is enough, but, chairs and a table is necessary ). We have dishes and Dishwasher liquid soap , but we don’t have a dishwasher 🤪😜. We are washing dishes in the bathroom sink. A worker asked us about the room and we talk about our problems But she looked around and said: I’ll talk at the office... but nothing happened The shower curtain is really really fury, it has a lot of black dirt, like fungus. I’m sorry, normally I don’t like leave a bad review... but this time is doing really bad to us. ( today is our 4 day here, and the worker never came back with the solution to this problem) Sandestin golf and beach resort is a beautiful place but...
Stayed 5 nights in Oct 2019
Response from VrboOwner on 5 March 2020
Ramiro, we are sorry that you were disappointed with your stay. Please note the property description clearly states that these are "hotel style studios with queen-sized beds, a 26" flat screen HDTV, a kitchenette with mini fridge, microwave, coffee maker, and basic dinnerware supplies". We have many bigger and more spacious units that you would be more comfortable staying in for future visits. In the future, if the shower curtain does not meet your standards or if there are other issues you would like addressed in your unit, please call us and we will send our Hkpg or Maintenance staff over to take care of it. We also are disappointed to hear that you discussed your concerns with staff members and never heard back. You may have interacted with a non-Gibson associate. We make sure to follow up with everyone! We hope you otherwise enjoyed your stay-being steps from the Village of Baytowne Wharf with its world class restaurants, shopping and numerous activities for you to enjoy!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful resort. Something for everyone.

Staff is very friendly. Check in and check out process was so easy. Would definitely stay here again!
Stayed 3 nights in Oct 2019
Response from VrboOwner on 5 March 2020
Hi Brittany, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope you decide to book with us again the next time you're in town. Thank you for staying with Gibson Beach Rentals!
From a partner site

10/10 Excellent

Perfect location for walking to stuff in the village

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a great location just steps from all the restaurants, night activities, marina, etc of Baytowne Warf. The studio is more aptly described as a hotel room, which was fine for us, as we just need a place to sleep. The one thing that would really improve this room would be getting rid of the bulky dresser and putting a long skinny dresser with enough surface area on top to have room to put stuff. The little area by the fridge is not even big enough for making sandwiches and filling up water bottles. We loved finding the door right next to the room that allowed direct acces to the garage and pool without having to walk the very long hallways. We didn’t use the shuttle bc leaving all the beach stuff in the car was easier and there is plenty of parking beachside right where the shuttle drops you off. We never left the resort for eating, as there are so many options. Really liked the free perks from Gibson and the apps. We love staying at Sandestin because we hate the Destin traffic. The resort is beautifully well kept and has so much to offer. Oh, and as others have mentioned, they definitely need more hooks for hanging stuff in the bathroom. This is a great budget friendly choice for those looking to stay at the fancy place, but not pay the fancy price!
Response from VrboOwner on 26 May 2022
Hi Kristin thank you for the review we're glad that you had a great time at Pilot House 328!
From a partner site

8/10 Good

sandestin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: the only downside was the parking was not reserved specifically for the condo complex.
Stayed 3 nights in May 2019
Response from VrboOwner on 5 March 2020
Thank you so much for your review! We are glad ya'll had a blast :) Parking is always a pain in the rears (unfortunately), especially during major holiday weekends. We currently don't manage any properties that have assigned parking but are hopeful the Pilot House Association has a plan for the future with parking. We appreciate you letting us know your concerns and hope you can come visit with us again soon in the future!
From a partner site

10/10 Excellent

Great Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room was perfect for our needs. It has a mini fridge, microwave and coffee maker - works great for a quick breakfast. Located at Baytowne- so you are convient to restaurants and low key night life without having to drive. The staff responded to any question very quickly.
Stayed 8 nights in Oct 2018
Response from VrboOwner on 5 March 2020
That's so great to hear Alice! Thanks a million for your excellent review, we really appreciate it. We're thrilled y'all loved unit and it's amazing proximity to the Village. Come back & see us again soon!
From a partner site

10/10 Excellent

Our stay at miramar

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First experience with resort in question found it quite satisfying and amazed how well designed it was along it's location could not ask for a better stay.
Response from VrboOwner on 5 March 2020
That's so great to hear! We're thrilled you loved your stay and can't wait to have you back for another visit again soon!
From a partner site

8/10 Good

Snug-As-A-Bug-In-A-Rug &#x1f60a;

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room is a just cozy enough for 2 adults and 1-2 kids. Beds are SUPER comfortable. Bathtub is super deep if you like to take a bath. The price for this room was unbeatable and the rep I spoke to was super nice. Reservation process was super easy. Their downloadable app was very helpful!! The only downsides: no table or dresser. All your bags have to sit on the ground. (Unless the other bed isn’t in use.) There is one very small closet. And there is only 2 rolls of tissue provided and 4 towels. (We had to buy more tissue), and was glad I brought a few towels from home. The other thing, is this room is at the very end of 3-4 long hallways, which is a little inconvenient...We still very much enjoyed the place and would def stay again, but probably in a different room. The amenities at Baytowne Wharf were awesome. The sights and scenery are BEAUTIFUL!!
Response from VrboOwner on 25 May 2022
Thanks for the kind words Tera! We certainly appreciate it! We're super happy y'all loved the condo, even with the small nature. We appreciate your suggestions and will be happy to share with the owner. As is customary in vacation rental units, we do provide 2 rolls of tissue to get you started until you make a market trip; slightly different than a hotel. We're glad to know, in spite of the inconveniences, y'all had a great time and we'd love to have you back again!
From a partner site

10/10 Excellent

Good Alternative to More Expensive Options

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, a good experience with 1 thing to be aware of. The first - when I originally booked the reservation in early 2018, I thought I was booking a 2 bedroom 2 bath with a small living room. In April, I went back to the site and realized when I read other reviews (that complained about misleading info about the rental) that I only rented the adjoining room, so 1 room, 1 bath. Originally I think they had a floor plan image of the entire “combined” rental, but at this point it is shaded properly to show the smaller area your actually renting. It worked out for me because it ended up only being me that stayed there, but if I there were 4 people it would have been “tight”. It looks like the info about the size of the accommodation has been updated to be more obvious about exactly what you’re getting, so hopefully this is a non-factor moving forward. The online/app check in / check out, key access was very convenient and worked without any problems at all. Overall, as long as you know you’re getting 1 room with 2 beds and a bathroom for a pretty inexpensive rate (for Sandestin), you should be satisfied.
Stayed 3 nights in Apr 2018
Response from VrboOwner on 5 March 2020
We're so happy to hear everything worked out for you Mike! Unfortunately we cannot guarantee how other marketing sites depict any of their listings. However, our website does have accurate information. This is why we always suggest to book direct with property management companies instead of marketing sites like vrbo. Thankfully, you had just what you needed and enjoyed your time here. Be sure to contact us directly next time you'd like to visit, we're happy to help!
Archival

2/10 Terrible

Cute, clean, but disappointing

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: First, I would like to say that the advertisement CLEARLY states the size of the condo. So not reading/seeing that is MY FAULT. However, I do not understand why one of the pictures even shows the ENTIRE condo but is "greened" out. Why not just show the section that is being rented? Also, why are there two pictures of the same beds with different comforters? This gives the idea that there are two different rooms with two additional beds! Very misleading!! The beds are also very noisy! We actually found a condo in Panama City where the owners offered us a 3rd night for only $50 so we left a day early just to be comfortable. This is not ideal for two adults with a 5 year old and 1 year old. As far as the location goes, the building is in a great location but the room itself is at the VERY END of the hall. My wife and I dubbed the walk as "the brown mile." I would strongly recommend to advertise only what is being rented and have CURRENT pictures of the furniture/beds.
Stayed 3 nights in Aug 2017
Response from VrboOwner on 5 March 2020
Ryan we are truly sorry for the misunderstanding; however, our website accurately displays current, up-to-date photos (only one set of comforters shown) and descriptions. This unit is available as a stand-alone studio OR can be rented with the lock-out unit next door. The photos also show the unusually long hallway and exactly where the unit is located. We wish the situation would have been better for you and your family. If you visit again, let us help you pick the perfect unit for your family; we have many to choose from. We do hope you were able to enjoy the Emerald Coast and all it has to offer while you were here.
Archival

2/10 Terrible

Pilot House 328

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Was only disappointed in the fact that we did not have towel service/maid service. We were told if we wanted the towels to be changed we would have to pay $15.00 per day - also was told normally rooms have access to a washer/dryer but that our room did not have that access. Room was far off in the corner and long way from elevator. No access to pool area from this room. Also other vacationers were loud and cursing at pool along with bottles of beer in the pool. No Hotel security on duty that we ever saw. We won't be back to this particular location.
Response from VrboOwner on 27 May 2022
We are so sorry you didn't have a great experience! Pilot House 328 is somewhat different than other condos, in the fact that it is a studio unit, not a full sized vacation rental unit. Unlike hotels, daily maid service is not the norm for a vacation rental. Nowadays hotels that 'go green' don't service towels/sheets every day. Our website clearly states the size of the unit and what is offered. Each floor of the Pilot House has washers and dryers for guest use. Pool access isn't right out of the door of the unit but just outside of the building. Unfortunately, Sandestin Resort does not have pool guards on duty but there is security on the premises 24/7. It would be our pleasure to help you find a different unit that would better suit your needs next time.
Archival

4/10 Poor

June 2017 Stay

Arrived late in the evening on 6/30/17 and departed early morning 7/4/17 I didn't realize that the unit we rented #328 Pilot House didn't come with towel service And when I called to ask was told each floor had a washer and dryer available (somehow I missed that in my paperwork) but then was told that I had a studio rental and the washer and dryer weren't available to use but I would be allowed to have maid service for a fee At first I was told it was $35.00 a day but then was told $15.00 a day - for clean towels Anyway maybe a misunderstanding on my part but truly disappointed in the lack of customer service - the unit was clean and the area around us was nice The pool was beautiful but not once did I see any staff members around monitoring anything which would have been nice so that the loud crowd playing there loud music filled with cursing could have been corrected or the fact that they had glass beer bottles in the pool could've been corrected or that they were using the center island part of the poo
Response from VrboOwner on 5 May 2020
Lindy we are so sorry that your time here wasn't flawless. We apologize for the miscommunication on the maid service and the location of a washer and dryer. Our website accurately represents the property so no guest should ever feel misled. Unfortunately Gibson Beach Rentals has no influence or authority on the pool or guests of Pilot House. However, had we known, we would have been happy to reach out to the building association manager to help with the situation. Please accept our apologies for the inconveniences during your stay.

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