We have visited Tuscany many times and after staying at a property near Siena for our 1st week, we traveled up to the Firenze (Florence) area for our 2nd, we contacted the owner to see what time we could be allowed into the house, they told us that we could arrive early and came to meet us to guide us the the property. The owner and cleaner were still working so we kept out of the way and explored the grounds, first impressions were good. The owner and cleaner left so we looked around the inside of the property, it is a very rustic house, very similar to the one we had stayed in near Siena, I noticed that this place looked rather unkempt, I saw that whilst the cleaner had been working, I found that the house was not as clean as I would have expected, My wife and her sister commented that they felt that whole house needed a deep clean, there was dust, dirt, dead insects, cobwebs throughout as well as stains that looked like food on several of the radiators, in addition we found that the microwave had a food spill inside, the kitchen countertops were very unhygienic with several areas where the tiles were cracked and the seal around the sink had failed, we did buy several cleaning products to try to eliminate any issues. We saw that ants had found their way onto the countertops which meant that we had to dispose of a large quantity of foodstuffs.
The time we visited was extremely hot, the house was warm inside and when we went to open the windows I found that every one of the insect meshes was damaged to the point that it rendered them all useless, this meant as we could not open any of the windows or doors so we could not cool the place down, it was very uncomfortable when sleeping.
We have stayed in many places at home and abroad but due to the facts that the bathrooms had not been cleaned properly, there had been attempts at repairing one of the shower trays, and parts of the bath had been broken and left lying on the side, floor tiles in the bathroom were cracked and sharp, as well as the cleanliness throughout the whole property we found that this was the worst place we have been to. I contacted the owner on day 3 to explain that we would be leaving early, we stayed 4 days instead of 6, she came to collect the keys, as I tried to explain and show her what we were disappointed about, she did not accept any of the issues at all, and dismissed all of my attempts to explain, it was such a shame as it could be such a fantastic place.