10/10 Excellent
Rick F., Lodi, CA, USA
30 May 2023
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Beautiful apartment in the heart of the city
Overall the apartment the wonderful.
Cons:
The communications with the host(s) was problematic. We'd received a message 2 days before arriving that the keys would be turned over to us at the unit upon arrival. I sent a message (immediately) saying when we expected to arrive in Porto (early) and asking what time we should meet. I never got a response to that message. When we arrived in Porto we went to the apartment, but no one was there. I tried calling the number provided and it was out of service. I tried multiple times to contact the host, but no email response and still unable to call. 20 minutes AFTER the official check-in time, I started to contact VRBO and finally got a message from the host with the codes for the lockbox get into. Very frustrating and irritating, particularly being unable to contact the host.
Also, a quick, non-critical, question during our stay was never answered either.
The beds are very firm - firmer than we prefer, though that seemed to be the case in many cases all over Portugal.
There is currently a very major construction project that has blocked some of the streets nearby that made getting around a little more difficult than usual, but just an inconvenience, not a major problem.
Rick F.
Stayed 4 nights in May 2023