Verified
2/10 Terrible
Jeff S.
7 May 2026
This was an unpleasant stay. The place was relatively clean but there were several issues. Check in was complicated. There is a 19 and a 19A which was not made clear. Finally, someone who lived there came out of the building and told us we had to go down the block. The bed, which was rock hard, had merely a sheet and 2 pillows. No blanket or comforter. Luckily our daughter lives close by so we borrowed a comforter and 2 pillows. You only got 1 set of keys, and you need the key to lock and unlock the door from the inside. So, if one of us was up early and left- the options were to leave the door unlocked or to lock the other in with no way to leave. What if there is a fire? This never would have been acceptable in a hotel or even a motel. We visit Milan at least twice a year and it is the last time we will use ItalianWay. Very very disappointing.
Jeff S.
Stayed 4 nights in Apr 2026





































