4/10 Poor
Erica C.
21 June 2024
Shew wee
We have been coming to Pigeon Forge for the last 15 years. This was by far the dirtiest cabin we have ever stayed in.
-Bed sheets had not been changed, crumbs and legos left behind.
-Dust and cobwebs everywhere. Inside and out.
-If you took out the drain stopper in the kitchen sink, it was full of slimy mold, smelled foul.
-The toilet downstairs was clogged. They did use 3 plungers and a snake to "fix it" but was still unusable the rest of our stay.
-In the same bathroom, went to turn on the shower and the spout shot off.
-Initially the A/c didnt work and was 77 degrees in the cabin but we called and they were able to fix it.
-The cabin smelled old, musty and smoked in.
-While we were in the cabin living room, we heard the front door being unlocked and a lady just walked on in. Looking for someone and said oops mustve went to the wrong cabin? I guess the door codes were the same???
-only one garbage bag for the entire week
-master suite had no shower curtain or rod, water just ran all over the floor for you to clean up.
-tv downstairs was extremely old and didnt work, our kids had nothing to watch to go to sleep.
- photos of rental ad were not up to date
We will NEVER rent through Eagles Ridge Resort again.
Erica C.
Stayed 5 nights in Jun 2024