4/10 Poor
David G.
30 August 2023
Liked: Location
Disliked: Cleanliness, communication
Disappointing property in a nice location
The property is quite tired and needs updating and upgrading to justify the price. Communications between the property managers and guests needs to be improved. When we arrived at the property the outside space was very messy - leaves everywhere and weeds growing between the paving around the pool. We found that the freezer in the kitchen was not working when the ice cubes we had bought melted overnight. We told the maintenance service who sent someone over to confirm it was not working. Then the maintenance man told us that they already knew it was not working, which was why they had put a second fridge freezer in the dining room, but no one had thought to tell us about this! The property has quite an odd layout. The kitchen window is blocked off because it opens onto the pool area of the house next door. There is no A/C in the living room. The outdoor furniture was very cheap and worn. None of the outside chairs had cushions. The lack of comfortable outdoor seating was a major deficiency. The parasol was broken. The shower in one of the two upstairs bathrooms had such low water pressure that it was unusable. All the plug sockets were single so you had to unplug your bedside light to plug in a phone charger. Cala Sant Vicenc is a nice village and the property is quite well situated - 10 minutes walk from the beach - but you can find better properties at this price.
David G.
Stayed 14 nights in Aug 2023
