2/10 Terrible
John M.
12 March 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Worst place ever
The list of things that were horrible with this place is about mile long. We booked a 5 night stay but ended up only staying one night because it was so bad. And the only reason one night was we had nowhere else to go. The person to check us in was late so we had to wait outside with our bags for 45-60 minutes. To get into the complex you have to go through a tiny door (like comically tiny). The place was filthy, and have about 30 picture to prove it including mold growing all over the place. There was a bed missing, some random luggage sitting in the living room, dirty sheets from previous guests were in the closet, the wifi didn’t reach the whole apartment was slow and kept shutting off, the TV didn’t work, there were cigarettes and ashes left in the apartment, the washer leaked, and there is only one set of keys so if you’re traveling with anyone else you can’t leave the electric on whike one person takes the keys. I contacted the house immediately about the issues and they were very non responsive taking 12+ hours to actually get to anyone who was at least willing to listen. Their only solution was for us to wait for them to send someone to come and fix everything (how to you clean hold in an hour?) while we were on vacation with limited time. We were unwilling to do so and felt unsafe with the mold having a small child and pregnant wife we decided to leave and the host and VRBO refused to refund us any money until we reported them and then only offered about 10% back.
John M.
Stayed 4 nights in Feb 2024