Home2Book Urban Stay Terrace with pool, Las Palmas

Thank you so much for your review, Michael. Your opinion is really important to us that it help us to improve the experience of next guests. We are really sorry to read this valoration because we work hard every day to make our guests feel at home. We understand that we cannot always meet the expectations of our guests and we are surprise because we try to be as flexible as possible, subject to availability. We understand also how important the tranquillity and rest of our guests is and regret that your stay coincided with the construction works. We regret that the bed was not to your liking. We have taken note of your suggestions which will help us to continue to improve. In spite of this, we hope you enjoyed your stay on the island and that we will see you again in the future. Regards, Haridian - Reservations Department.

Muchísimas gracias por tu comentario. Nos complace mucho saber que han disfrutado y que han estado muy cómodos durante su estancia. Para el equipo de Home2Book es muy importante asegurarse de que nuestros huéspedes están teniendo una experiencia grata. Nos encantará volver a darles la bienvenida en un futuro muy próximo. Saludos, Haridian. Equipo de Home2Book.