This experience was challenging, because the flat we were in was nice, however we had many snags. The first was that the property in this listing is not what we got. They contacted us to rent a similar property in the same location, which we agreed to. I had specifically asked about laundry availability, as this was an important part of our trip. I was assured we would have it. The check in process it a bit laborious if you have been traveling all day- you have to go to a convenience store on the next block to collect the keys. The location of the property is great and central , and plenty spacious for one or two people. However, it is very noise throughout the night - it is a city of course, but somethin to be mindful of as there were loud cars playing music and people shouting most of the night. We arrived with no access to laundry- we were told it had broken the day before, and even though the building also had access to laundry, the previous renter had taken the key so we could not do this. The closest laundry was 30 minutes away, and this was a problem since we had specifically asked for this. The wifi was initially not working but we had to reset router and do a few other things and got it working. Ana who manages the property is in Brasil, so there is no one local to help you. She was very nice and did what she could, but this was not the smoothest process when you are on vacation. The flat itself is nice and had most amenities, and building security is very good.