I think we were possibly forgotten about. By check in at 3pm we had not received any information from the hosts to find or access the properly. Messaged the host on Vrbo but didn’t revive a response, tried to call but no answer so left a WhatsApp message. The host advised there were issues and provided access information on WhatsApp. We got up to the apartment about 3:30pm and the door was unlocked, when we opened the door there was a man at the table eating crisps who didn’t say anything. Eventually told us to come in and asked how long we were staying, then left. This was a very strange situation. We were a little bit concerned and after putting our bags down realised that the properly hadn’t be cleaned properly. There were crumbs on the floors in each room and on the kitchen chairs, the washing machine and dishwasher were both running. The bathroom floor had hairs. There was a used towel on the floor and hair band on the side of the downstairs bedroom. There were crumbs upstairs on the floors and sofa, and cloths drying on a rack in the upstairs bedroom. We also had issues with the lights as they wouldn’t turn on, we then realised they were turned off at the fuse box. The kettle was dirty/marked, the fridge was dirty and smelt. The beds did look clean though and fresh towels were provided. I feel that the hosts forgot we were staying which is why we didn’t receive any check-in info, and why the property wasn’t cleaned.