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8/10 Good
1 June 2024
Uncut grass made the place look unloved
The bungalow is comfortable and well equipped. Beds were comfortable, and the location is peaceful. The conservatory was a nice place to sit, but 3 blinds were not working, so it got hotter than we would have liked. A more than generous welcome pack was provided. The circular walk around Trunch is well kept with lovely views,
Unfortunately the grass front and back had not been cut for some time, and that made keeping the garden tidy after the dogs more difficult, and involved wetter feet and ankles than should be necessary. Surely the housekeepers should be reporting the uncut grass on their visits? We made contact with the owner, who kindly offered a voucher off a future ERC property holiday, but we declined as we did not know when we would be in the area again. We asked for the amount to be added to the return deposit, but that did not happen.