Check in was very easy but had to wait quite awhile to get in, even though we think it was ready earlier than front desk told us. We had to call repeatedly and checked frequently to see if anyone was there cleaning. They kept telling us they would let us know when it was ready. We finally got in after calling, and it just so happened that it was ready just then. The property was very nice and well kept. Wish I could say the same for unit we were in. Seemed like the cleaning crew just did a quick go through. For what you pay , for cleaning, it should have been a better job. We were only there about an hour and our grandson was crawling around and his hands, knees and tops of his feet were BLACK, and so were the bottoms of our feet. They did send someone the next morning to clean the floors, but that was done poorly. The kitchen was not very well equipped, but we managed. For example, the only large pot they had only had one handle. We also had trouble drying towels and clothing. Someone did come and look at it, and it did work a little better. A/C worked very well considering it was in the upper 90’s all week. The elevators were extremely hot. If you weren’t sweating before you got in, you were when you got out. Probably won’t go back to this unit. The owner did respond quickly, but always told us we had to call front desk to handle any issues.