2/10 Terrible
Jeffrey T.
27 July 2021
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Host Is a FRAUD! DO NOT STAY HERE
To start with this Host filed a fraudulent claim against our CSA Travel Insurance. After we told her about the items we discuss below she claimed that we damaged her Credenza to the tune of $850! The Credenza was covered up with her travel notebook that we never even moved. More on that later.
Overall the property is VERY neglected. There are so many lights burned out. There is no front door/porch light so you can’t see at night to put the code in. Loose handles on shower doors, kitchen French door unable to open, toilet in master did not flush well, loose toilet seats and much more. We added salt to the water softener because it was empty and making loud noises. The dishwasher door was broken so it falls to the floor when open. Lack of hot water and clogged master bathroom drain.
The decor, including carpet is all 15+ years old . The throw rugs are filthy with crumbs and dirt. The carpet is very dirty. So many artificial plants that were covered in dust. Every time we shut a kitchen cabinet, dust fell down. When we arrived the toilet in the 2nd bathroom was covered in pee. The master shower had someone else’s razor cover sitting on the shelf.
Simple things like the garbage cans were very dirty. The hand soap containers were old and caked with layers of old soap. Patio and outdoor furniture was terribly dirty.
Lastly, when one goes into a rental property, everything should be purposeful. All of the towel racks were filled with decorative towels with signs “Do Not Use”. We stayed there 2 1/2 months, and needed a place just to put toiletries. Same issue in the kitchen. There are so many items, most of them needed to be replaced or thrown out. There was no place to put our food. Every cupboard was filled.
Back to the FRAUD claim. When we mentioned just some of these items to the Host she got super angry and said she would file a claim with VRBO to get some money. She also kept our $250 security deposit that I am working to get back through Amex. Problem is she had an old picture of some kind of stain that was covered up under her travel notebook, but no “before”picture with the stain not their. DO NOT RENT THIS PROPERTY!!!
Jeffrey T.
Stayed 69 nights in May 2021
