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10/10 Excellent
Rod
29 September 2022
Our Stay - Villa Alex
Villa Alex is in a great location, very short walk to the beach (down a path at the side of the Villa) whilst also benefiting form being a short walk to the restaurants on Kennedy Av. and even a short walk to Best-Buy for a supermarket shop. Would recommend having a car (we did), but could manage without.
Villa had everything required for a comfortable stay and as expected, weather was great in September.
Couple of issues cropped up during the stay, but the team at L.A. Mer sorted quickly and so albeit a nuisance, did not detract from our enjoyment of the stay, in fact, surprised how quickly and efficiently the issues were resolved, often within an hour or so (even on our first Sunday when the office was closed)
I think you did a great job.
Small things like making sure what was advertised as being there is there would assist, such as six sun beds not just four (problem when five adults staying), and the iron was missing. But, all these resolved very quickly.
The pool pump not working and losing the use of the pool for two days was inconvenient, and was led to believe would be replaced the next day whereas as it was two days later, but had this been in UK, it would have taken longer than that.
Perhaps some instructions on the light switches. I know labelled, but perhaps a sheet with a plan of where the switches operate each of the lights - but a minor issue.
