Alexander 1209, Partial Ocean View, 2 pools, sauna, gym, tiki bar

Thank you for your feedback! We’re glad you found the check-in and check-out process easy and enjoyed the beautiful balcony views. We’re sorry about the difficulty with the balcony door, as well as the limited towels and missing drain stoppers. We’ll make sure these items are reviewed with our team. We also appreciate you mentioning the wear and tear, and we’re happy to hear you still had an overall nice stay. We hope to welcome you back again! 😊

Thank you for your feedback. We’re sorry to hear that several aspects of your stay did not meet your expectations. We apologize for the maintenance and cleanliness issues you mentioned, as well as the inconvenience of not receiving the extra washcloths you requested. We also understand that noise from neighboring units can affect your comfort. Your comments are valuable, and we will review these concerns with our housekeeping and maintenance teams to help improve the experience for future guests. We regret that we fell short of providing the comfortable stay we strive to offer and appreciate you bringing these matters to our attention.

We’re very sorry to hear that the room was not as clean as it should have been. Cleanliness is very important to us, and we sincerely apologize that we fell short of our standards. We appreciate you bringing this to our attention and will address it with our housekeeping team to help prevent this from happening again.

Thank you for your feedback! 😊 We’re glad to hear you enjoyed the location, high floor, balcony, and overall value, and that you had a great stay with us. We also sincerely appreciate you taking the time to point out the issues you encountered in the apartment. We’re sorry for the inconvenience with the toilets, bathtub drainage, mattress comfort, and terrace door latch. Your comments are very helpful, and we will make sure our maintenance team reviews everything carefully so these items can be addressed. Thank you again for staying with us, and we hope to have the opportunity to host you again for an even smoother experience next time!

Thank you for your feedback! We’re glad to hear the condo was exactly as described and that you enjoyed the great location. We appreciate your note regarding the hotel staff—since they are managed by the building, experiences can vary, but we’re happy to know you still had a good overall stay. We hope to welcome you back again in the future!

Thank you for your review! We’re glad you enjoyed your stay and the pool. Hope to host you again soon in Miami!

Thank you for the 5 stars! ⭐⭐⭐⭐⭐ We’re so happy you had a fantastic stay and look forward to welcoming you back in the future. 😊🌴✨

Thank you for your kind words! We’re so glad the property suited your needs and that you enjoyed your short stay. We’d love to host you again anytime!

Thank you so much for the 5-star rating! We’re thrilled that you had a great experience and look forward to welcoming you back in the future!

Thank you for your feedback. We’re glad you stayed with us and appreciate your honesty. We understand that the unit could use some updating, and we’re continuously working on improvements to enhance our guests’ experience. We hope to have the opportunity to welcome you back in the future with a refreshed space.