6/10 Okay
Heather N.
21 March 2023
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Misleading photos :(
Pros: Property owner/manager was very responsive, having bathrooms in all upstairs bedrooms was a plus, the kids rooms were great (we had 3 girls and 3 boys), the washer and dryer worked well, the beds were comfortable, and the resort amenities (large pool, slide, lazy river) were nice and within a comfortable walking distance.
Cons: The pool is TINY - as in not much bigger than a hot tub TINY. All of the photos of the property (pool, bedrooms, living areas, and kitchen) were taken with a (really good) fish-eye lens and made everything look so much bigger than it actually was. We had 3/4 adults and 6 kids staying for 5 nights, and the kids used the pool minimally because it was so, so small. Also, parking was a HUGE hassle. They say that you can have up to 5 parking passes but there are only 2 assigned spots at the house and very, very few places to park elsewhere. It also feels very predatory in that there was a tow company driving around and one of the people in our party was towed (to the tune of $230!) because there was literally no where to park after they drove around for upwards of 30 minutes looking for something. The wait to get into the property on a Friday afternoon/evening was HORRENDOUS - it took us almost 40 minutes to get through the gate - and there were numerous police officers there "for safety reasons, ma'am - nothing to be concerned about" with police dogs as well. It did not have a good feel.
Summary: We are a group of friends with kiddos who rent properties like this 1-2 times a year for spring break and such, but we will be searching for a different property next time. I also STRONGLY recommend asking for pool dimensions wherever you rend so that you don't get fooled like we did.
Heather N.
Stayed 5 nights in Mar 2023
