4/10 Poor
Michelle M., Galliano, LA
17 July 2023
Liked: Communication, location
Disliked: Check-in, listing accuracy
Good location but definitely needs work
The property is nice and in a good area. The elevators are always full & takes forever before you’re able to get in one. They give you 10 mins to park your vehicle near the door to unload your stuff but it takes longer than 10 mins for the elevator to be available & to get the cart to your room & unload. Theres rules about tents on the beach that we weren’t aware of so we were asked to move to a certain area with the tent. We did that & was told we couldn’t be there so we had to move again. Then we tried to rent umbrellas and was eventually told we had to move somewhere else if we wanted the umbrellas so we got our money back & had to do without. The condo had dust on the walls & ceilings, there were holes in the master bedroom wall & a hole above the shower. The door handle was coming off in the master bedroom. The light fixture above the dining room didn’t have a cover on the ceiling to hide all the wires. We were under the assumption the condo had 3 bedrooms but it was really 2 separate condos with an adjoining door. Not what we were wanting. We wanted to all share 1 condo to all be together. We made it work but just not what the description made it out to be. For the amount of money being spent on these condos, you would think they’d fix up the condo. The check in process took forever because everyone is there for 4 to check in with only 1 person working the front desk.
Michelle M.
Stayed 3 nights in Jul 2023
