6/10 Okay
Alicia L.
1 September 2021
Liked: Check-in, communication, location
Disliked: Cleanliness
Not clean, great view
Thomas Beach Vacations should consider upping their standards of cleanliness or hiring a better cleaning service. The unit was filthy. The bath mats were literally dripping wet, there was a used bar of soap in the shower, a half drunk water bottle left on the balcony, a balled up pile of plastic on the nightstand and dirt all over the floors. We spent our entire first night and part of the second day there cleaning the place ourselves. We also noticed the air sounded unusually loud so we checked the air filter and it was so full of dirt that it had almost completely caved in. And the kitchen outlet cover was just laying on the counter, exposed wires and all, with no screw for us to put it back.
The listing says that there is a dishwasher in the kitchen. We did not see one in the photos so I specifically asked if there was one and was ASSURED that there was a dishwasher. When we got there we saw that there was not one and when I asked again, I was told only the 2 bedroom units have one.
The couch was incredibly uncomfortable but only because there was foam padding carelessly balled up under the cushions for the pull out.
Once we got things cleaned and had maintenance tend to the technical issues it wasn't a terrible stay. The view mostly made up for the frustration we felt the first couple days and the woman who helped us at the Thomas Beach Vacations office was very kind and accommodating.
Alicia L.
Stayed 7 nights in Aug 2021
