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Affordable | Firepit, Hot Tub, Convenient

Photo gallery for Affordable | Firepit, Hot Tub, Convenient

A wooden cabin with a hot tub, a television mounted on the wall, and string lights.
A log cabin with a fire pit in the foreground, surrounded by gravel and trees.
A cozy cabin interior with a wooden interior, a large screen TV mounted on the wall, and multiple seating areas.
Games room
A wooden cabin interior with a hot tub, a table, and string lights.

Reviews

8.8 out of 10
Excellent

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
3 bedrooms3 bathroomsSleeps 9

Popular amenities

  • Spa pool on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Barbecue

Explore the area

View map
Sevierville, TN
  • Place, Mills Park
    ‪8 min drive‬
  • Place, Morning Mist Village
    ‪8 min drive‬
  • Place, Rocky Top Sports World
    ‪9 min drive‬

Rooms & beds

3 bedrooms (sleeps 9)

Bedroom 1

1 Queen Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Single Bed and 1 Single Bunk Bed

Other Space 1

1 Double Sofa Bed

3 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Bathroom 3

Toilet · Shower only

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Separate dining area
Dining area

About this property

Affordable | Firepit, Hot Tub, Convenient

Enjoy both the indoors and outdoors at this newly upgraded and themed cabin. Gather inside in the theater room with tiered theater seating and watch a movie on the big screen. Your group will love to gather for s'mores outside around your wood burning fire pit, Finish the evening with a drink at Gentleman Jack's bar and then a soak in the 101 degree hot tub in the enclosed screened in porch with Edison string lights.

The cabin has a fully equipped kitchen with new appliances to prepare in cabin meals. Retire to one of suites, one King and Queen, each with it's own jacuzzi tub and full bath. The kids will love the bunks and arcade game in the bunk bedroom. The adults can gather and shoot a game of pool in the bar area. 2 additional guests can sleep on the queen sleeper sofa in the theater room.

Located close and yet equal distance to both Gatlinburg and Pigeon Forge the cabin is conveniently located. The cabin includes a gas grill, washer/dryer and free wireless internet.


Bedroom and Sleeping Arrangements:
Middle Level - Bedroom 1: Queen Bed - Sleeps 2
Upper Level - Bedroom 2: Queen Bed - Sleeps 2
Lower Level - Bedroom 3: Twin Bed - Sleeps 1
Lower Level - Bedroom 3: Single Bunk - Sleeps 2
Lower Level - Theater Room: Queen Sleeper - Sleeps 2

*** Gentleman Jack's is located in Sky Harbor about 7 minutes from Elk Springs Resort main property and is conveniently located about 10 minutes to Downtown Gatlinburg, 10 Minutes to Pigeon Forge and 10 Minutes to Dollywood. There is easy access to this cabin during peak travel as it's off highway 321 in Gatlinburg.

Themed Gentleman Jack's Bar area with pool table (for the adults)
2 Queen Suites with in room Jacuzzi Tub
1 Twin bed and 1 set of single bunks (sleeps 3 total) in the kids bunk room.
Pool Table
Classic Arcade Game with 60+ games.
Fire Pit
Hot Tub,
Screened In Porch
Theater Room with 9 Foot Theater Screen and tiered theater seating.
New Appliances
Free WIFI
Washer/Dryer
Private and Secluded

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.

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House Rules

Check in after 3:00 PM
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 1950432vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Sevierville

Located in Sevierville, this cabin is in a rural area and near theme parks. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Wild Bear Falls Indoor Water Park and Ripley's Aquarium of the Smokies are not to be missed. Take in the nearby slopes with skiing, or try out other outdoor activities such as ice skating.
View more Cabin rentals in SeviervilleOpens in a new window
Map
Sevierville, TN

What's nearby

  • Mills Park - 8 min drive - 6.5 km
  • Morning Mist Village - 8 min drive - 6.5 km
  • Rocky Top Sports World - 9 min drive - 7.5 km
  • Chapel at Honeymoon Hills - 9 min drive - 6.0 km
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive - 9.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 71 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬16 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Three Jimmy's Good Time Eatery - ‬11 min drive
  • ‪Little House of Pancakes - ‬14 min drive
  • ‪Flapjack's Pancake Cabin - ‬17 min drive

Frequently asked questions

Is Affordable | Firepit, Hot Tub, Convenient pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Affordable | Firepit, Hot Tub, Convenient?

As of 7 August 2026, prices found for a 1-night stay for 2 adults at Affordable | Firepit, Hot Tub, Convenient on 6 December 2026 start from NZ$1,290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Affordable | Firepit, Hot Tub, Convenient?

On-site parking is available at the property.

What time is check-in at Affordable | Firepit, Hot Tub, Convenient?

Check-in begins at 3:00 PM.

What time is check-out at Affordable | Firepit, Hot Tub, Convenient?

Checkout is at 10:00 AM.

Where is Affordable | Firepit, Hot Tub, Convenient located?

Situated in the mountains, this cabin is within 6 miles (10 km) of Chapel at Honeymoon Hills, Rocky Top Sports World and Dolly Parton's Stampede Dinner Attraction. Patriot Park and Roaring Fork are also within 6 miles (10 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 35 out of 51 reviews
Rating 8 - Good. 4 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

From a partner site

10/10 Excellent

Lisa M.

Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was great. We stayed at others before but this one was what our family needed.
Response from VrboOwner on 24 July 2025
Thank you for your kind review, Lisa! We are truly so pleased this cabin was the perfect fit for your family as you deserve. Its wonderful to hear it stood out among your previous stays, and we hope to welcome you back again soon for another memorable getaway! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
From a partner site

10/10 Excellent

Wilfredo S.

Charming cozy cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin, very clean, charming decor, super cozy, close to major attractions. We had a wonderful vacation! My only feedback is there was a water pressure issue where we could only use 1 shower at a time. Management should look into that. The view is peaceful and quiet, though not super private as there is another cabin next door. If you use the fire pit, bring your own dry fire wood and starter sticks. Nonetheless I would definitely recommend staying here as it’s a wonderful place! We loved it.
Response from VrboOwner on 1 January 2026
Thank you so much for your thoughtful review! We are delighted to hear that you enjoyed the cabin, its charm, cleanliness, and cozy atmosphere, as well as the convenient location and peaceful views. We also appreciate your helpful feedback regarding the water pressure, privacy, and fire pit supplies—this will allow us to improve the experience for future guests. It means a lot to us that you would recommend the cabin, and we would be thrilled to welcome you back anytime! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
From a partner site

10/10 Excellent

michael t.

Gentleman Jacks cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was everything that was advertised, and the location was perfect.
Response from VrboOwner on 14 June 2023
It is delightful to hear of such a wonderful stay. We strive to be the best and love to hear of great experiences. We enjoyed having you and hope you choose to come back. Remember, as a returning guest you will receive 10% off future stays. Thank you!
From a partner site

10/10 Excellent

Richard M.

We Will Be Back

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was clean,And everything that was advertised.
Response from VrboOwner on 30 July 2024
Thank you for your feedback! We're pleased to hear that the cabin met your expectations and everything was as advertised. We aim to provide a clean and comfortable experience for our guests, and we hope to welcome you back soon!
From a partner site

10/10 Excellent

Melanie B.

Perfect Retreat for Rest and Relaxation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a lovely time during our stay! The home was cozy, peaceful, and very clean, making it the perfect place to relax and unwind. The cabin was well-maintained and had everything we needed for a comfortable visit.The location was beautiful and convenient, offering both privacy and easy access to nearby attractions. We especially enjoyed the quiet atmosphere and the natural surroundings—it truly felt like a retreat.The vacation rental management staff were responsive and helpful, making check-in and communication smooth from start to finish.Overall, we had a wonderful experience and would absolutely stay here again. Highly recommend to anyone looking for a clean, peaceful, and welcoming getaway!
Response from VrboOwner on 14 October 2025
Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that your stay was peaceful, comfortable, and relaxing—just as a mountain getaway should be. It’s great to know that the cabin met all your needs and that you enjoyed the combination of privacy, convenience, and natural beauty. We also appreciate your kind words about our team—we always aim to make the check-in and communication process as smooth as possible. We’re so glad you had a wonderful experience and truly appreciate your recommendation. We’d be honored to host you again for another peaceful retreat in the Smokies!
From a partner site

10/10 Excellent

Chakia D.

Always a great experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I always have a great experience with Elk Prings resorts. I have booked with them several times and they are always friendly and attentive even throughout the entire stay.
Response from VrboOwner on 26 August 2023
Thank you for your loyalty and kind words, Chakia! We are thrilled to hear that you consistently have great experiences with Elk Springs Resort. Our team is dedicated to providing friendly and attentive service from booking to the entire stay. We appreciate your continued trust and look forward to welcoming you back for more wonderful stays in the future! Remember, as a repeat visitor you will save 10% on future stays. We hope to see you soon!
From a partner site

10/10 Excellent

LaQualen B.

Loving elks springs

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My vacation rental was very nice it was very clean and very neat and they had everything that they said they would have the hot tub was enjoyable The kids enjoyed the pools table and the checker games and everything worked on the TV the theater was awesome The outside was awesome sitting by the fire pit and grilling was awesome
Response from VrboOwner on 21 March 2025
Thank you for your wonderful review! We're so glad to hear that you had a great stay and that everything met your expectations. It’s great to know you enjoyed the hot tub, game tables, theater, and outdoor space—sounds like a perfect getaway! We’d love to host you again for another awesome stay in the future!
From a partner site

10/10 Excellent

Jeff C.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Gentleman Jack's. Loved the location, out away from town, but between GB and PF. We enjoyed the fire pit and used it A LOT. ELK springs Resort was wonderful and will definitely use them again.
Response from VrboOwner on 3 November 2022
Jeff, thank you for sharing your experience with us. We are delighted to know you enjoyed your stay! It sounds like you chose the perfect cabin to relax in. We enjoyed having you as our guest and look forward to seeing you again in the future. Hurry back, new memories are waiting to be made!
From a partner site

10/10 Excellent

Samantha S.

Our small family vacation..

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin! Fit everyone’s needs, close to all the amenities, and all the restaurants, beers were visible, very clean and answered all questions in a timely manner and maintained well and maintenance was quick to resolve if any were to come up!! Recommend this cabin 💯
Response from VrboOwner on 28 July 2023
We are always delighted to hear of a great family adventure with our rental company. It sounds like you and your family made some memories that will last a lifetime. It would be a pleasure to have you and your family visit us again on your next trip to The Smokies. Remember as repeat visitors you do receive 10% off your next booking!
From a partner site

6/10 Okay

Rick M.

Relaxing

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was fine with cabin except upon arrival we noticed lights weren't working on screened porch contacted management was told a part was on order,later that week I contacted them again and they stated parts had came in and maintenance would be out to fix them but still wasn't fixed when we checked out Saturday morning,We couldn't enjoy the hot tub or screened porch after dark because it was so dark couldn't see if anything was coming up on the deck
Response from VrboOwner on 31 July 2025
Thank you for sharing your feedback with us. We are truly so delighted to hear that overall your stay was relaxing, but we truly regret the inconvenience caused by the porch lights not being operational during your visit. We understand how important that space is—especially for enjoying the hot tub and mountain air in the evenings—and we are very sorry that the issue wasnt resolved in time. While the part had arrived and we intended to complete the repair during your stay, we clearly missed the mark on timely follow-through, and we apologize for that. Your comments have been shared with our maintenance team to ensure better communication and quicker service in the future. We do appreciate you bringing this to our attention, and we sure hope to have the opportunity to provide a fully seamless experience on your next visit.
From a partner site

10/10 Excellent

Sarah F.

Perfect Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We needed a change of scenery during this pandemic, somewhere else to isolate, and Gentleman Jack's was perfect. It was very clean and check in and out was a breeze. We loved the game room, movie theater and screened in hot tub. If things were open, the location is ideal! We will certainly be back when everything is back to normal.
Response from VrboOwner on 30 May 2022
As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
From a partner site

10/10 Excellent

A guest from Cincinnati, OH

You won't wanna leave

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin is amazing. we did have a stove issue but the team sent someone out quickly to fix it. Other than that we love returning to their properties. They are always the way described.
Response from VrboOwner on 5 March 2023
Thank you for your awesome review! Gentleman Jack's cabin is an amazing cabin to relax in and spend time with friends and family in the Smoky Mountains. It was a pleasure to be of assistance during your time here. We certainly enjoyed having you as our guests, and we look forward to seeing you for your next getaway. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
From a partner site

10/10 Excellent

Sherri G.

Gentlemen Jacks

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a beautiful cabin with plenty of entertainment. I was very pleased with how clean it was. The rental company was great to work with. Everything went smoothly and that is HUGE for a vacation! And we will rent with this company for future stays! 10 out of 10 is my personal experience!
Response from VrboOwner on 20 March 2023
It was our pleasure to provide you with luxury accommodations during your visit, Sherri. You selected a great cabin with unbeatable Smoky Mountain scenery. We strive to be the best in the business and we want nothing more than for our guests to feel as though they have a home away from home while in our area. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
From a partner site

10/10 Excellent

A guest from Davenport, FL R.

Best Vacation Ever at the Best Cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Incredible is an understatement. This cabin has everything you need. We were blown away with how much space there was and how much there was to do. The hot tub was our favorite part of the cabin especially with the tv right there. The cabin was perfectly clean and the location of it is perfect. You feel far away from everything but you are still very close to everything. We plan to come back to this cabin next year and recommend it to everyone!
Response from VrboOwner on 3 March 2023
As always, we love hearing about great experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Gentleman Jack's is full of great amenities that are fun for the kids and adults alike! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
From a partner site

10/10 Excellent

Michelle M.

Much Needed Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It has been a few years since we were in the mountains. This was much needed family trip. The cabin was clean, the kitchen was stocked with all things, the location was perfect. We love staying in Sky Harbor. We had a few issues and they sent someone up to take care of them. The kids loved all the things the cabin had to offer. We had 4 kids 19,18,16,16. Love how it is in the middle of Pigeon Forge and Gatlinburg.
Response from VrboOwner on 17 July 2024
Thank you for sharing your experience! We're thrilled to hear that your much-needed family trip to the mountains was a success and that you enjoyed your stay in Sky Harbor. It's great to know that the cabin's cleanliness, well-stocked kitchen, and perfect location added to your enjoyment. We're glad our team could promptly address any issues you encountered, ensuring a smooth stay. It's wonderful that the kids loved all the amenities the cabin offered! We hope to welcome you and your family back for another memorable trip in the future.
From a partner site

2/10 Terrible

Kimberly R.

Disappointed

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Was extremely disappointed I splurged to stay somewhere nice and clean.
Response from VrboOwner on 26 April 2023
While we appreciate your review, we regret to just be hearing of your disappointments now. We do offer 24/7 staff assistance during your stay and anything reported can be addressed promptly during your visit. We apologize if your recent stay wasn't everything you expected; however, please do not suffer in silence. Call us! We want to ensure our guests are happy and are looking forward to their next visit. Thank you for sharing your thoughts with us, and we hope that next time you will reach out to us if you find anything that is not up to par.
From a partner site

8/10 Good

Cassandra P.

Awesome customer service

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our experience with Elk springs was very good. They have amazing communication and are willing to help with any problems that you may have. Our biggest complaint that we had with the Gentleman Jacks cabin is that right next door is a construction site and they liked to get working at 8 in the morning.. not what we wanted to be woken up by. However we will definitely be staying at Elk Springs resort cabins again just based off of the customer service we received.
Stayed 2 nights in Jun 2022
Response from VrboOwner on 3 July 2022
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and that our team was such big help to you! We certainly apologize about the construction. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
From a partner site

2/10 Terrible

Ronald A.

Wasn’t too good

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Honestly terrible
Response from VrboOwner on 1 December 2022
We appreciate you taking the time to provide a review. We do only have a small comment on file that there was some debris in the tub. Our staff did offer to send someone to assist you; however, the was declined. It is our goal to ensure quality service to our guests and we want nothing more to ensure you are happy with their overall stay. Again, thank you for providing your feedback We hope you will allow us another opportunity to show you a true 5-star visit.
From a partner site

4/10 Poor

A guest from Fall Branch, TN

Gentleman Jack stay

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The water pressure was very low. The heat quit working so we had to keep it on emergency heat. One of the toilets wouldn't flush. We couldn't get the theater room to work. The instructions that was sent didn't line up with the equipment in the cabin. Would not stay there again.
Response from VrboOwner on 24 January 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconveniences you experienced during your stay. Our team is working diligently to address these issues and ensure a better experience for future guests. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. We hope that you were able to enjoy your time spent in our beautiful area.
From a partner site

10/10 Excellent

Eric W.

Great Family Vacation Spot

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, everything was great and the family had a great vacation. Cleanliness was good overall, keep in mind it’s a cabin with hardwood floors in the mountains—if you wear white socks or go barefoot, you will end up with dirty feet. There were a couple small issues that were addressed with the resort company, but nothing that had any impact on our stay. Location was also ideal, well away from the tourist areas (which is what we were looking for) and untouched by any fires from recent years. Please note-the air hockey table in the photos was no longer there and had been replaced with a foosball table. My youngest was bummed about that, but quickly got over it after a couple games of foosball...so you may want to verify if that’s a deal breaker for you...
Response from VrboOwner on 28 July 2023
Thank you for taking the time to review your recent stay at Gentleman Jack's. As always, we love hearing about great family experiences with our rental company. We are delighted that you and your family made memories that are sure to last! I have reported that the air hockey table is still listed on our website so that we can have that taken down. Thank you for bringing this to our attention, and we apologize for the oversight. It is great that you found a cabin in the best location for you and with amenities that your family could enjoy. We hope you will choose to book with Elk Springs on your next adventure to The Smokies. As returning customers you will receive 10% off your next booking. We hope to see you and your family soon!
From a partner site

10/10 Excellent

CARLA I.

Comfortable; Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property was clean and in good working order. We greatly enjoyed the hot tub and screened-in porch area! The fire pit area is a bit unlevel and difficult to traverse. The theater system was a bit antiquated but the resort quickly responded to our request for help with it. The coffee pot is drip only; no pods. The can opener needs to be replaced and if you need a mixer, you will need to bring one with you. Otherwise, the kitchen was adequate for our needs. Beds were comfy. The location is great; just 15 or so minutes to Gatlinburg or Pigeon Forge. We also like that there are no steps to enter the property and a bedroom with ensuite on the ground floor for anyone that may find steps difficult. We also enjoyed the pool table.We would stay again when in the area.
Response from VrboOwner on 12 October 2023
Thank you for your detailed feedback. We are glad to hear that you found the property clean and in good working order. It is wonderful that you enjoyed the hot tub, screened-in porch, and the fire pit area, despite its slight unevenness. We appreciate your comments on the theater system, kitchen amenities, and other details, which will be considered for improvements. We are pleased that the beds were comfortable and that the location was convenient. We look forward to hosting you again when you are in the area.
From a partner site

6/10 Okay

Beautiful but outdated technology

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was absolutely beautiful and everything we were looking for! The only downside was the annoying tv's and theater room. Maintenance had to come out 3 separate times and we followed the directions to a T. The maintenance man said that this is a constant issue for many of the cabins. Why not update to a roku? The living room tv was above the fireplace so the screen was tinted blue. When we already had limited time to spend in the cabin, it was frustrating waiting hours for maintenance to arrive and no manager to speak with. If you don't care about the theater room or tv's, then you will absolutely love it!! Still waiting on a call from the manager....
Response from VrboOwner on 18 February 2024
Thank you for your feedback. We are glad to hear that you found the cabin beautiful and suited your needs, but we apologize for the inconvenience you experienced with the outdated technology. Your concerns have been noted, and we will certainly look into updating the TVs and theater room equipment to provide a better experience for our guests. We apologize for any frustration caused by the maintenance delays. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for an improved stay at Elk Springs Resort.
From a partner site

6/10 Okay

Kent C.

Nice place with a few issues

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Overall we had a good time at Gentleman Jack's. It's a pretty nice place for a family getaway. A few issues though- if you want to play pool, the room is actually to small for the size table they have. There are short sticks but you better be a contortionist. Wrong size coffee filters provided for the machine made for some chewy coffee. Could use a deeper cleaning in places. We lost power for a few hours and it was problematic but that wasn't the fault of the owners. Also, there should be chairs on the lovely back porch- we had to move stools outside. Location is nice and quiet if not a little treacherous to get to. Watch for bears! We had one turn up in the driveway! 3.5 Stars - based on the price it should've been 100% IMO.
Response from VrboOwner on 17 June 2023
Thank you for choosing Gentleman Jack's for your family getaway. Kent. We are glad to hear that overall you had a good time, and we appreciate your feedback about the cabin. We have forwarded these items to our teams for follow-up. We understand that the size of the room may not have been ideal for the pool table provided, and we will take this into consideration for future improvements. We also apologize for providing the wrong size coffee filters, as this affected the quality of your coffee. We will make sure to rectify this oversight. We are sorry that the cleanliness fell short of your expectations, as we take cleanliness very seriously. We will review our cleaning procedures to ensure a deeper cleaning in all areas. We understand that the power outage was beyond our control, but we apologize for any inconvenience it may have caused. We value your feedback, and we will strive to improve our offerings based on your input. Thank you for choosing Gentleman Jack's, and we hope to have another opportunity to provide you with a 5-star experience in the future. Remember, as a repeat visitor you will save 10% on future stays. We hope to see you soon!
From a partner site

6/10 Okay

Heather S.

Just ok

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Check-in was delayed and when mentioned we were told to expect a delay since it was stated when booking. No accommodations or discount was offered for the inconvenience. We had to call maintenance as we had to lights in the bathroom. Tubs and toilets were dirty, screens on doors were torn, no extra blankets left for pull out couch, pictures of fire pit area very misleading. We had a group of 8 and there was not enough room to seat all of us in the family room. The furniture that was there was crammed in the family room making it difficult to walk around. Dishes were dirty. No baking sheets available; only pots and pans. Silverware set of only 5 available.
Response from VrboOwner on 17 July 2024
Thank you for the feedback. We apologize for any issues during your stay. We do keep staff on hand 24/7 and had we known prior to this review we could have resolved some of these issues for you. Please next time reach out and allow us to help assist you.
From a partner site

6/10 Okay

A guest from Chapel Hill, NC

Nice Cabin but Issues with Cleanness

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was beautiful, the baths in the bedrooms was very nice, and the kids enjoyed the games. The management was professional and came promptly to fix an issue with bathroom lights, that occurred mid stay. However,there were hygiene and cleanness issues. Towels were old and have hair. There was only one toilet paper in each bathroom which was not enough for a big family.The carpet has spots and needs cleaning. We couldn't use the outside area because it was so dirty. It looks like no body has cleaned it for a year. There were spider webs. In addition, there were only one trash bag provided for 6 nights. They should take into consideration the number of nights someone has booked. The air conditioning was not the same for each floor despite us changing the temp.The basement was cold, main floor was normal, and the top was hot. I would also advise the management to add drawers because the closets were extremely small and not suitable for a family who's staying for more than a few days.
Response from VrboOwner on 25 June 2024
Thank you for your detailed feedback. We are pleased to hear you enjoyed the cabin's beauty. We apologize for the cleanliness and maintenance issues you experienced. Your comments about the towels, toilet paper, carpet, outdoor area, trash bags, and air conditioning are valuable, and we will address them with our team to ensure improvements. Thank you for bringing these to our attention, and we hope to provide you with a better experience in the future.

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Hosted by Elk Springs Resort Cabin Rentals

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