Bach or holiday home, 4 Bedrooms, 3 Bathrooms
David and Nicola
About David and Nicola
We are a Kiwi/British couple who are lucky enough to have our dream holiday home by the beach. We love travelling, spending family time with our two young girls and going to the Mount as often as possible. We are always happy to answer any questions you might have.
David and Nicola purchased this House in 2016
What makes this House unique
Indoor or outdoor entertaining, with a fully equipped, modern kitchen and large BBQ
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Could have been so much better
Lovely property, all the right number of bedrooms in the right configurations to house a mixture of eight adults/children/married/single, etc. Well equipped kitchen and good living areas. Good position close to beach.
On the down side - obviously making sure everything is working properly is NOT being taken care of. The heat pump was barely working at all, neither was the under floor heat in the bathrooms, nor the heated towel rails and so it was very cold for 3 days/nights. The panel heaters elsewhere in the house worked intermittently or not at all. It was hard to get hold of the lady who was supposed to be taking care of the place. When we eventually got her, she did bring 2 extra heaters (of her own) for us to use which helped very much. The TV also had problems so we were unable to see any 'ordinary' TV (ie, news, regular programmes) for 3 evenings. The care taker lady did get the TV guy in and he fixed the problem. She also got the electricians who looked at the heat pump only to say it needed new parts or completely replacing as it has had it. Further, the light over the vanity in one bathroom was not working at all so it was very dark and difficult to see. In another bathroom, the door was missing from the shower, which made things very difficult trying to take a shower and keep the water inside the stall. All of these things were very disappointing, given what we paid to stay there for a week. Over all it was a great place and met our needs, but it just left a bad taste given the problems with electrical and heating issues. The owners very kindly refunded us the equivalent of one night's fees. But if people are going to rent out a house for other people to stay in, someone really should be checking that all the electrics and heating and lights and TV, fittings, etc are in full working and good condition. One does not expect to rent what appears to be a lovely house, for quite a high price in my opinion, given it is the middle of winter, and then spend the first 3 days with no heating and various other issues, some of which are still unresolved after our stay.
Many thanks for the detailed review Ruth, we're glad that you found the house well equipped and the house location ideal.
We have to apologise about the issues that you encountered. It was unfortunate that these problems arose at the same time, as we do take care to ensure the house is well maintained.
We ensured that the heat pump was replaced and all the all other items addressed at the first possible opportunity. We would welcome you and your family back any time should you return to the Mount.
Amazing house. 20m from the beach. Room for everyone to spread out. Close to the Mt Maunganui and Bayfair shopping centres.
Excellent property, very handy to beach & Bayfair Mall
Lovely home, roomy and perfectly situated.
Great for family group as spread over three levels with own bathrooms, lift for older members & spacious common areas.
Throughly enjoyed our stay 😊
Great location and set up. Very easy tip stay with a group. Clean tidy and well furnished
A very enjoyable stay
A very enjoyable stay. The property delivered everything it promised. The lift was particularly useful for older parents.
Plenty of room, lift was a bonus! Nice modern facilities and beach nice and handy.
View from top room not so great as house in front but all in all a good stay.