Adventure Ready Tahoe Remodel Hot Tub LLV223

Thank you so much for your feedback of the cleanliness of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Brian, thank you so much for your feedback on the home! We are so happy that you enjoyed the clean room and the bedding. We will certainly pass along your feedback on the balcony furniture to the homeowners for their consideration when making updates to the home. For future guests to note, the photos and description of the listing are updated and accurate - if you have any questions about the home, please do hesitate to reach out before booking. Brian, we hope we can host you again soon!

Thank you, Clarissa, for taking the time to share your experience at Lakeland Village #223.  We appreciate you highlighting how easy access to the unit was and especially your kind words about the cleanliness of the home, our housekeeping team works diligently to ensure a spotless and welcoming environment for every guest, and we’ll be sure to pass along your feedback to them.  Regarding your comments on the cozy elements of the unit, we appreciate the suggestion. While we aim for a clean and functional space, we understand how small touches like throws or extra pillows can add to the comfort, especially during snowy winter stays. Since the time your comment was made, the owner has added throw blankets to the home. As for the hot tub concerns, we’re very sorry to hear about your experience. We have already contacted the on-site HOA who manage the shared amenities at Lakeland Village, and they’ve assured us they’ll be informing their security team to more closely monitor the pool and hot tub areas moving forward. Per their stated policy, children under 5 are not permitted in the hot tubs, even when supervised by a parent, we understand this may not have been made clear during your visit and apologize for any confusion.  For future guests, please know that Lakeland Village is a unique lakeside property with incredible amenities, and while the HOA manages many of the common areas, we’re always here to help communicate your concerns to ensure a great stay. If any issues arise, our team is available 7 days a week by phone, text, or email to assist in real-time.  Thank you again for your feedback, Clarissa, and we hope to welcome you back for a more comfortable experience in the future for your next Tahoe adventure.