Host: Very responsive and helpful to our needs. A pleasure to work with.Location: Very good for access to train network at nearby Okubo station. However half of the taxis we requested through GoTaxi had difficulty finding the property or would not travel down some of the narrow road accessing the property so we needed to determine alternate pick-up pointsProperty: The property was not nearly as nice looking as the VRBO photos suggest. Older, somewhat musty smell. Photos of the various rooms in the property were 'staged' like you would stage a home for sale, but actual furnishings, and amenities were old. Carpeting/rugs in the VRBO site photos did not exist in the property. A number of window treatments were old or curtain hanging clips missing. Kitchen furnishings and utensils were incomplete or very used. Very small cutting boards were wood and not pleasant to use. Most of the kitchen utensils needed updating, not enough spoons and only 1 dull knife. Old spices were left behind. This property promotes 2 toilet rooms, 1 shower 'bathroom' and 1 'tub/shower' room. This is inaccurate as the shower and the tub/shower rooms were part of the same area so unless you are a couple, 2 people could not shower or bathe at the same time. We had 8 people in the unit and only 1 true bath/shower facility. Overall: The property worked for us (6 adults, 2 younger children), and the price for Tokyo represents a fair deal, but realize the unit could use some 'refreshing'.