the property location was beautiful but there were issues with the house. The dishwasher was a big issue as it fell out of the cabinet when open. Several times when someone opened the door the bottom rack, full of dishes slid out on the floor. When reported to the homeowner they knew the issue and said to put something under the door. Every closet in the house is locked and no dressers so you don't have anywhere to hang or hang or keep clothes. The second floor too hot to sleep (85 degrees) and the recommendation was to sleep with windows open as they knew there was an issue. There were no rails on the top bunk bed for the kids making it unsafe and impossible to have a child sleep there therefore having to share with an adult. There was no bath soap, the dishwasher was full of the owners dishes when we got there, the coffee pot was left dirty, no paper towels, one hair dryer for the entire house, several missing lights, and the TV in one of the main bedrooms didn't work. There was a heavy snow storm the night before we left that was forecast and not only weren't the walks or drive shoveled by 11:00 when we were leaving but when we got stuck in the driveway, unable to get out, we discovered there was no snow shovel in the garage. After getting no answer from the owner we had to use a dust pan from the kitchen to scoop snow to get our car out of the driveway for almost an hour. This was not the experience we expected for the money it cost. What does VRBO do in these cases??