6/10 Okay
Caroline L.
26 September 2023
Disliked: Cleanliness, check-in
Nice, but needs a deep cleaning
I will begin that VRBO is having major App issues.
We arrived at the property 2.5 hours after the start check-in time. I had not rec'd any info about how to check-in/open unit.
I found a phone # for the manager. No answer, I sent a text & then rec'd a call back. He stated a message had been sent through App, but I never rec'd. Within a few minutes I rec'd a message on the App & a text from manager with personal access code to the unit.
Photos online look like unit in person, although I am not certain it is listed as being 3 floors. Upon entering there is a teal sofa sleeper. This was intended for our son to sleep on. It is right inside the front door off a busy street with a lot of homeless people walking by at all hours.
2nd floor consists of the kitchen, 1/2 bathroom and a small sectional sofa - needing A LOT of cleaning. I would not sit here. There are enough crumbs under one cushion for a good sized snack...GROSS!! Small basket with a small throw blanket (cream colored) that is also very dirty.
3rd floor: master bedrm is spacious & bright. Carpet has big stains all over. Empty shampoo&conditioner
I told owner ahead of booking that my son was coming. There were no blankets for him. Only sheets. I texted owner, told there were some & he was confused. No follow up after. We spent $40 to buy him a blanket. We were cold too, so used extra towels.
Will NOT stay here again. Unit was not clean. All rugs dirty. Not comfortable having my teen sleep 2 floors away
Caroline L.
Stayed 2 nights in Sep 2023