We arrived in the middle of the night, and it was immediately obvious that things were not as advertised. The gate that is supposed to stay close was broken and the motor had been gone for a few days, so during our stay, the gate would stay open 27/7. The house is spacious and there were enough rooms for all of us, but the furniture, the linens, and the overall house needs to be deep cleaned and updated.
When we got there the internet was not working, the owner and manager did respond quickly to this problem and a person from the cable company showed up on Monday to fix it. We also discovered there is no phone line in the house even when 2 phones are on display, one on the first floor and one on the second floor. The Jacuzzi was not working either and my understanding is that it had been out of commission for a while.
In the pictures the second-story terrace facing the beach had screen or windows, it does not, the "windows", "screens" had been removed and the area is totally exposed. The Ping-pong table is cracked and unusable, the pool table on the first floor all the pockets are broken needs to be rebalanced and re-covered.
The day before our departure there we had a water leak from the second floor to the area of the front door on the first floor- it looked like it was raining. It originated in one of the bathrooms above and is my understanding it was not the first time.
The caretaker on site is wonderful and helpful- he tried his best to fix all these issues, but the maintenance issues seemed to be long-standing and need professional repair.
The beach is wonderful, and the neighborhood is a working-class neighborhood, the neighbors were friendly and respectful.
This house could be so much more with some maintenance and updating. My issue was mainly is not what is advertised, and I did mention this to the manager in one of our calls. I should explain that the group staying there included an industrial engineer who is used to putting facilities together, internationally, a physician, 2 public health professionals, and two lawyers so we as a group are very conscious of our environment.
So, from the windows that have been caulked shut (you cannot open them), to the obvious presence of leaks in various parts of the house, broken furniture, an unusable second-floor terrace and old linens most of the issues are maintenance-related.
Once again, the beach was wonderful, but the house needs some serious improvement. I will be forwarding the owner p