Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The online photos of the villas looked amazing. The decor was nice and beds were comfortable. However, I was disappointed in some of the amenities. Once inside the villa, the carpeted staircase was unnoticeably dirty as well as the entryway rug. The shower head in the master bath had a broken hose and the towels provided were very scratchy and hard. Only one roll of toilet paper was provided in each bathroom. We had to buy more toilet paper as well as trash bags. (Only 3 trash bags provided.) We were most upset with the A/C not consistently working. Had we not been on such a hectic schedule, we would have called for service. The temp reached up to 82 degrees when set on 72 (or lower.) The thermostat seemed to be broken. Not sure if the property had recently been sprayed for bugs, but there was a dead bug in the kitchen when we arrived, and I found a live roach was on top of the dryer at one time. We stayed in Villa 1402 last July. It was in perfect condition. Our expectations were already set high, so we were truly let down with this unit.