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Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32

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Reviews

6.0 out of 10
9 bedrooms7+ bathroomsSleeps 32

Popular amenities

  • Parking available
  • Pool
  • Dryer
  • Hot tub
  • Washer
  • Fireplace

Explore the area

View map
Gatlinburg, TN
  • Ripley's Aquarium of the Smokies
    ‪8 min drive‬
  • Anakeesta
    ‪8 min drive‬
  • Wild Bear Falls Indoor Water Park
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)

Rooms & beds

9 bedrooms (sleeps 32)

Bottom Floor Bedroom 1

1 Single Bunk Bed

Bottom Floor Bedroom 2

1 King Bed

Bottom Floor Bedroom 3

1 King Bed

Bottom Floor Bedroom 4

1 Single Bunk Bed

Bottom Floor Game Room

1 Double Sofa Bed

Main Floor Bedroom

1 King Bed

Main Floor Living Room

1 Double Sofa Bed

Top Floor Bedroom 1

1 King Bed

Top Floor Bedroom 2

1 King Bed

Top Floor Bedroom 3

1 King Bed

Top Floor Bedroom 4

1 King Bed

Top Floor Garme Room

1 Double Sofa Bed and 2 Single Bunk Beds

7 bathrooms, 2 half bathrooms

Bottom Floor Bathroom 1

Bottom Floor Bathroom 2

Bottom Floor Half Bathroom

Main Floor Bathroom

Main Floor Half Bathroom

Top Floor Bathroom 1

Top Floor Bathroom 2

Top Floor Bathroom 3

Top Floor Bathroom 4

Spaces

Deck or patio
Kitchen
Separate dining area
Dining area

About this property

Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32

Cloud Nine is a luxurious 9 bedroom 7.5 bathroom cabin that is nestled in our Hidden Valley Resort only minutes away from all the fun and exciting attractions Gatlinburg and Pigeon Forge have to offer. This cabin has a fully stocked game room that comes equipped with a pool table foosball air hockey as well as plenty of arcade games for everyone to enjoy! You can also enjoy a nice relaxing evening in one of the two hot tubs this cabin offers or kick back and enjoy a movie in your home theater! This cabin offers so many fun activities that everyone can enjoy as well as a breathtaking view of the Smokies! Reserve your dates now for a vacation full of fun memories at the Cloud Nine Cabin!

Property manager

Venture Resorts

Languages

English, Spanish

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Free WiFi

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

We should mention

A car is required for transport to and from this property

About the area

Gatlinburg

Located in Gatlinburg, this cabin is near theme parks and in the mountains. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Travelling with kids? Don't miss Ripley's Aquarium of the Smokies and Anakeesta. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
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Map
Gatlinburg, TN

What's nearby

  • Ripley's Aquarium of the Smokies - 8 min drive - 3.6 km
  • Anakeesta - 8 min drive - 3.6 km
  • Wild Bear Falls Indoor Water Park - 8 min drive - 3.9 km
  • SkyPark - 10 min drive - 4.2 km
  • Gatlinburg Convention Center - 10 min drive - 4.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min drive
  • ‪Tennessee Cider Company - ‬7 min drive
  • ‪Subway - ‬7 min drive
  • ‪Ole Red - ‬6 min drive
  • ‪McDonald's - ‬6 min drive

Frequently asked questions

Does Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32 have a pool?

Yes, this property has a pool.

Is Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32 pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32?

Check-in begins at 4:00 PM.

What time is check-out at Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32?

Checkout is at 10:00 AM.

Where is Gatlinburg - Cloud Nine - 9 Bedrooms - Sleeps 32 located?

This family-friendly Gatlinburg cabin is located in the mountains, within 3 mi (5 km) of Hillbilly Golf, Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg Space Needle and Cooter's Place are also within 3 miles (5 km).

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 3 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 4 out of 12 reviews

7.0/10

Cleanliness

8.6/10

Check-in

6.6/10

Communication

9.0/10

Location

7.0/10

Listing accuracy

Reviews

10/10 Excellent

Carol Anne

Liked: Cleanliness, check-in, communication, location, listing accuracy

Get stay for a large group

The cabin was awesome for a large group, in which we had for my daughters wedding. Everything was perfect.
Stayed 2 nights in Aug 2023

2/10 Terrible

Harry G.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Well worn

Great design, but well worn in serious need of update.Number of bedrooms easily accommodated our 18 adults and 10 kids; but only six sets of clean towels for our entire group. One hot tub leaked and was inoperative during our entire visit. Everyone complained about inability to sleep because of uncomfortable mattresses. Furnishings well worn. TV and fireplace inoperative
Stayed 3 nights in Dec 2024

6/10 Okay

Kimberly T., Newtown Square, USA

Liked: Cleanliness
Disliked: Check-in

House needs some repairs

We had a wonderful trip city was really cute and great Mountain View’s the house was not so good. Overall this rental property needs some work done. We had water leakage and could not us shower or jacuzzi in master bedroom . Water leaked into downstairs bedroom causing bed to get wet also water leaked into dining room area from another source could be shower upstairs because tub had a large crack in middle. House fireplace is electrical and timed to shut off every hour. Wi-Fi terrible TVs were an issue . Stove needs to be replaced. Only one of the two hot tubs worked . Overall would not recommend .
Stayed 4 nights in Dec 2022

2/10 Terrible

Karen L.

Liked: Check-in, location
Disliked: Communication, listing accuracy

Very disappointing

First let me say that I booked this trip a year in advance so the last year of reviews obviously weren’t there to read . Other reviews stated they had issues with stove and hot tub not working so I reached out and was told that it would be checked and everything would be in working order . When we arrived , one of the hot tubs weren’t working , the tub on the top floor had a big crack in it so that was one bathroom that was unavailable for use, one of the burners on the stove weren’t working . The Batman game didn’t work . Fireplace didn’t work. The cabin advertises sleeps 32 and pictures show blankets and quilts on EVERY bed. When it was time for showering and bed, we realized there were only 2 wash cloths in the whole house and the majority of beds had only sheets on them ….. no blankets and no quilts . I spoke with 2 different people thru chat that told me a work order had been sent to take care of this . No additional bedding was sent that night. We had 6 kids ages 2 and under so that was very upsetting . It wasn’t until 2 chats and 2 phone calls later that we received blankets and wash cloths . FOUR times I reached out before getting any attention to my concerns. . We paid almost $5000 for 3 nights and should have NEVER had this experience ! Whomever goes in and checks the cabins prior to check in needs to be fired . I would not recommend this cabin .
Stayed 3 nights in Dec 2022

10/10 Excellent

James C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice cabin

Nice clean cabin was as stated. Nice place for our wedding.
Stayed 2 nights in Oct 2022

8/10 Good

Genesis T.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Spacious with great views

The property was really nice. It had really great views from every room. The hot tub and the jacuzzi were a great touch to the property. We did have issues with the cleanliness of the property. There was hair in some of the showers and sinks. There was no small trash cans or bags in some of the bathrooms. The outlets in the kitchen and the dining room went out. Robert, the property maintenance guy came in and fix the issues we were having including the jacuzzi. He was so awesome and really nice about everything especially compared to the first guy who wasn't happy to be there and it was very clear he was ready to go. He didn't answer any questions and was out within minutes and didn't fix anything. After Robert came in and fix the issues, we could really relax and enjoy our trip.
Stayed 3 nights in Jul 2022

6/10 Okay

Sharon W.

Liked: Cleanliness, check-in, location
Disliked: Communication

The house is beautiful and spacious. We were terribly disappointed that both hot tubs didnt Work

The house is and met the needs of our group incredibly well. Unfortunately after checking with the owner before we booked about the hot tubs both hot tubs still did not work for our entire stay. We called the front desk three different times and they kept telling us that it would eventually heat up but unfortunately it never did. The other hot tub was losing water when the Jets were turned on. The kitchen is not really fully stocked for that large of a group. One blender wasn’t working. One burner on the stove was not working properly as well. Again the house size and the cleanliness of the house was perfect for our group. We were very disappointed in the hot tub’s as that was a special perk and one of the reasons we wanted the house
Stayed 5 nights in May 2022

4/10 Poor

Steven W.

Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication

NEVER AGAIN

Our family of 28 rented Cloud Nine for 4 days. We had othing but issues with the place. The stove did not work the entire time we were there. We discovered it after we went out and bought groceries for the entire stay to only not be able to cook 1 meal. We wanted to be able to cook and eat meals as a family instead ended up having to eat out every single meal the entire stay. We called right away and maintenance came out a day later thought it was fixed and was not. Called again and came back out a day later to discover there was an electrical issue with the stove and would not able to use. We had to through away hundreds of dollars of groceries. The hot tub could not be used it was so dirty. The dishwasher was disgusting and could not be used and kept leaking after it was fixed then the kitchen sink backed up. One of the sinks upstairs was backed up and leaked. The company knew they had electrical issues with the stove and still rented it to us. I would not recommend this place!
Stayed 3 nights in May 2022

2/10 Terrible

Neva T.

Disliked: Check-in, communication, listing accuracy

Very disappointed

Hot tubs didn’t get hot was barley even a luke warm bath temperature. Two showers were broke one didn’t work at all. One of the light fixtures was leaking water pretty bad. And two of the games they included were not working and they said they were coming to fix it and never showed up. When we got a complimentary call to ask how things were going we told them about everything broke and he showed up didn’t fix anything said he would be back showed up the next after noon said he figured it out and then never showed up again. We also had some things left at the cabin which was our fault but when we called to ask for the stuff they kept giving the run around and finally after 5 calls they said they didn’t find anything when we new for a fact we lunch a whole luggage bag of clothes and they didn’t turn them in. Overall very disappointed in our stay and service we will never be staying in these again.
Stayed 3 nights in Apr 2022

10/10 Excellent

Rashaunda C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spring Break

We booked this property for a spring break vacation with extended family. Aside from a few issues that were promptly fixed by the resort, we enjoyed every bit of our stay. The property was as pictured with two hot tubs, arcade games, and pool table. We had 18 in our party and had more than enough beds and lounging spaces. The kitchen was well equipped with eating utensils and cooking utensils, but the pots and pans were not adequate to cook with and we ended up buying our own. There were plenty of towels for us as well. We really enjoyed our stay and know where to come back to the next time!
Stayed 4 nights in Apr 2022

8/10 Good

David H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Was a great place

Only thing I can complain about is the availability of dishes, the managers were very responsive
Stayed 2 nights in Feb 2022

2/10 Terrible

Jacklyn H.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

I was not on cloud 9 while staying at cloud 9

I’ll start with the one and only good thing about Gatlinburg Falls: Robert the maintenance guy. Now the worst: we didn’t have a working oven all weekend. Danny, with maintenance came out Saturday night - hours after we checked in and hours after we called, to fix the oven that wouldn’t even turn on. However, he said it’s an electrical issue and that an electrician would be out the next morning. An electrician never came out, the whole weekend we were there. Therefore we never had an oven to use, for a group of 25 people who all brought grocery’s, most of which required an oven. One of the two hot tubs were broken. Danny, with maintenance said that it needed a part fixed and if he had the part that he could fix it. Danny never came back to fix the hot tub. However, Robert with maintenance came out the next day and spent all day at our cabin fixing the hot tub. Unfortunately it never got warm enough for us to use. But, thank goodness for Robert. We did have a working stove top, so we tried to make due with that but we didn’t have pots and pans. There was one frying pan in the house to cook for a group of 25 people. The upstairs bathroom sink pipe busted Sunday night and water started leaking down into the main space from upstairs. Maintenance couldn’t fix it because they didn’t have a pipe to fix it. There was a few other minor issues that I’ll leave out of this review. I will say, the managers on duty, every day were very apologetic. I was partially compensated for the laundry list of issues with our cabin. But, I can assure you that I will never stay here again.
Stayed 2 nights in Feb 2022

About the host

Hosted by Venture Resorts

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Languages:

English, Spanish
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