Tranquil Seaside Getaway - hot tub -sauna -private

hi Cindy , So glad you enjoyed your time!

Thank you! So glad you enjoyed your time!

Hi Debbie, thank you so much. Glad you enjoyed your stay.

So glad you enjoyed your time!

So glad to hear that you enjoyed your stay. Thank you!

Thank you Robert!

Thank you! Looking forward to hosting you in the future

Thank you for your review Ellen. Unfortunately in Vrbo there is no place to list a half bath , that’s the reason our listing states 2 bathrooms. We apologize if there was a misunderstanding, but unfortunately we cannot do anything to change that.

hi Vanessa, Thank you for your feedback . We provide 8 regular towels and 6 beach towels. Based on the number of guests , we make sure that each guest as enough towels. We do have extra robes in the locked closets . Apologies for this . We will make sure this is noted.We will also follow up on checking our kitchen . Glad, you enjoyed the stay ! Thank you , Priyanka

Hello Karen, I would like to confirm that the hot tub towels are hotel size towels that are provided. We also provide robes , and additional white towels . My caretaker Cathy was there when you arrived and helped you with the garbage bags I also messaged you confirming that blue bags were under the bin. The number of washrooms in this house are 2 . Unfortunately, vrbo doesn’t have any place for us in the listing to add this information that it is a half bathroom. This is clearly not the hosts fault. I wish you had shared your feedback with me via text message or a verbal call or even an email and I could have shared some information with you regarding towels, etc. We have a full house manual sent in a link to all guests with all the details about the house, including the extra supplies and towels. Your review seems very ungenerous , even though we did our best to accommodate you. Your lack of communication suggested to us that everything was fine. Lastly the comments on absentee owners seems very out of place as it’s clearly stated in all our listings that the host will not be available on site, nut will be available via email phone or a call as we respect the privacy of our guests and don’t want to intrude. Kind regards Priyanka

Hi Liz, The reason we are unable to list this as 1.5 bath is because we use a PMS software. It is a short term management software. This tool allows us to list and manage all our 14 locations through one portal. Unfortunately the PMS does not allow us to list it as 1.5 bath , I only have the option to add it as a 2 bathroom. I will dig a bit deeper directly through pms and Vrbo to fix this. Thank you for the feedback. Glad you enjoyed your stay

Hi Wendy, I’m disappointed to see a four star review because of the garbage bags. The only thing that I could comment here is, that if you could have just sent me a quick message or an email I could have told you where the blue bags and the black bags were, they were in the closet by the kitchen, which had a code in it. Re The door lock sometimes the door doesn’t level properly and therefore it says that it’s timed out but actually it just needs to be closed tighter and leveled. I’m glad you enjoyed the beautiful Clam Harbour Beach as well as the Sandcastle competition.