My friends and I, a total of FOUR guests, stayed in their home. While the listing states that it can house up to 4 people, it realistically should only be meant for 2. The worst part of the entire stay were the hosts, Xavier and Heather. Just a day after our SINGLE overnight stay, they tried to charge us an extra $100 fee for supposedly having 8 people in their unit despite having no proof. I asked them to send me documentation, but they claimed to send it to VRBO without showing it to me. SUSPICIOUS! They claimed that their housekeeper saw 8 people in the unit, but that very SAME housekeeper saw that there were only FOUR of us upon our check-out. Their condo is so SMALL there’s no physical way we could’ve even fit 8 people. Their housekeeper even opened our door at 10AM prior to our 11AM check-out and saw that there were only four of us in there. She apologized and stated, “I thought I watched you all leave the complex.” At this point in the morning, we had not set foot outside. Their combined narratives leads me to believe either their housekeeper is following the hosts’ lie, or they’re lying on behalf of their housekeeper.
The 4 of us who stayed are Filipinos. We are brown-skinned. Upon first entering the building, there were two other Filipino people who unlocked the main gate for us as they were staying in another apartment in the complex. The only reason that I can think of for the host thinking we had 8 people is because we look like the people who let us in. And honestly, that’s just flat out racism for the hosts to think that we’re a part of the same group JUST because of the color of our skin. They claim to have proof, but if they really did, then video footage would show only FOUR of us walking in and out of the unit we were in. MULTIPLE times we walked in and out with only the 4 of us. After our first encounter, we never saw those two individuals again. They were simply lending us a helping hand as we carried in our luggage. Our hosts have taken a kind gesture and effectively turned it into a situation that has made us feel unwelcome and threatened in their space. With the recent increase in hate against Asian Americans, we leave this review as a warning to all people of color who consider booking with Xavier and Heather. I could go on and on about other issues with their home itself, but my review can't be too long. If you have a reservation with Xavier and Heather, I highly suggest you cancel it now and save yourself the trouble.