I am writing to express our deep dissatisfaction and disappointment with our stay at your unit. Despite our anticipation of a comfortable and enjoyable vacation, several issues have arisen that have marred our experience.
The toilet was not clean, other aspects of the unit were left unaddressed. The blinds remain unable to close fully, compromising our privacy. The sofa's messy stains were not cleaned, rendering it unusable, and the discomfort of the hot sun, even with the AC, has made our stay less enjoyable.
We believe that we should be able to fully utilize the amenities for which we are paying the full price. Unfortunately, this has not been the case during our stay. Given these concerns.